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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

07-19-2012 , 10:29 AM
Few questions\suggestions:
  • Please remember position of hand replayer after it is closed, at the moment it pops up in front of the hand range visualizer when i am reviewing hands, also each single hand opens up a new hand replayer window, please open new hands in original window.
  • When i open a player notes window on my 2nd monitor the top of the window is pushed off the top of the screen meaning i cant move the window, (this may be due to having an ultramon taskbar running on my 2nd monitor)
  • Please show all the notes when i hover ingame, cant see any logical reason to only show some of the notes, if i have notes on a player i need to see them all quickly whilst i'm playing.
  • Is there any way to run 2 instances of PT, at the moment when i am reviewing my hands i need to constantly keep changing filters between myself and the player I am trying to analyze, is there a better way to do this ?
  • Is there a report available which shows VPIP, PFR, BB\100 etc sorted by number of players at table.
  • Is it possible to make a report which compares selected players rather than the whole lot ?

Thanks.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 11:14 AM
I am very new to Poker Tracker, I have trial version. I play on Carbon SNG and MTTs. Unfortunately, in Import Status in Poker Tracker it says Merge: Unable to import hand. Or it says Auto-Import beginning
2012/07/19 08:02:37: Merge: Starting auto-import.
2012/07/19 08:02:37: Merge: Found 0 files to monitor
So Poker Tracker simply not working for me now. Is there anything I could do to make it work?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 12:14 PM
Quote:
Originally Posted by PokerTracker
You can track your rakeback earned by installing a custom stat to track your rakeback. Every site is unique, no two sites calculate rakeback the same, that is why we do not use a one solution fits all solution. Let us know which site you play on, and we will point you in the right direction. Good luck!


- TT
I play on Pokerstars. Thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 05:56 PM
Quote:
Originally Posted by pasita
The simple graphical interface would make sense in a smartphone or something else with a 3" screen. Not so much on a computer. While the PT3 filter interface left room for improvement, the current system is quite 1990's with the menu-type interface.I'd like to see the full picture at a glance. But you can write that off as a personal preference.
We accept that it is not your personally preference, but it does work much better for the majority of users which is why we chose this method. Additionally Microsoft disagrees with you, see Windows 8 which uses a tablet style interface but you can still use your mouse without radical changes. We were bombarded with comments that users did not like a full picture at a glance model for filters, there are thousands of options, the average user will find it much easier due to the simple layer of organisation.

Quote:
Originally Posted by pasita
Once I alter a selection, it would make sense to activate the section in question automatically. Seems to work with the checkbox type filters (like "player position, flop") but not with the ones with editable values (like "player position, preflop")
Your description is a linear thought process, but the filter system is not linear - nor should it be. Lets use a simple example to explain why - We want to filter for games played on iPoker Network, that are played in all currencies except GBP. To create this filter you first select GBP Currency, and then add the iPokerNetwork and click Add to Filter. Now we see the intermediary filter page, this is where we can start to alter the logic applied (see image below) - and is the reason why we cannot load each component up as it is ticked off as you suggested. When individual items within the filter are added, we use AND logic if they come from different pages, therefore when we added these two items the logic is filter for hands played using the currency of GBP AND hands played on iPoker. But that is not what we want... click the filter statement then select UNGROUP. Now we see both items but they are on separate lines. Click Site: iPoker to unselect it, now we only have the filter for Real Money Filter British Pounds selected. At the bottom, click the 'NOT' Selected button, this means that we will filter to remove any hands that were played using the GDP currency. You can now click save and apply to see the results of the filter.

I hope this explains why your suggestion is not possible, we would need to add 4x the number of options we currently have to include every possibility, but that would result in a dirty and confusing interface - something we worked hard to avoid.


- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 05:57 PM
Quote:
Originally Posted by fidstar-poker
Will the discount be applicable whenyou release PT4 for the mac?
We have not publicly disclosed our plans for the Mac version of PokerTracker 4 yet, other than to say it is coming, and we expect a Beta before the end of the year. With that said, I don't think you have anything to be concerned about.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 06:11 PM
Quote:
Originally Posted by Andy Terra
I am very new to Poker Tracker, I have trial version. I play on Carbon SNG and MTTs. Unfortunately, in Import Status in Poker Tracker it says Merge: Unable to import hand. Or it says Auto-Import beginning
2012/07/19 08:02:37: Merge: Starting auto-import.
2012/07/19 08:02:37: Merge: Found 0 files to monitor
So Poker Tracker simply not working for me now. Is there anything I could do to make it work?

The text you posted helps us confirm that PokerTracker is working as expected, you just need to configure your Merge skin and tell PokerTracker where the hand histories are located. Follow the Configuration Guide for Merge, and you will be up and running in no time. Good luck !

https://www.pokertracker.com/guides/...guration-guide

Quote:
Originally Posted by raikkonen3
I play on Pokerstars. Thanks
Quote:
Originally Posted by PokerTracker
You can track your rakeback earned by installing a custom stat to track your rakeback. Every site is unique, no two sites calculate rakeback the same, that is why we do not use a one solution fits all solution. Let us know which site you play on, and we will point you in the right direction. Good luck!


- TT

Visit the Download Warehouse, click the Custom Stats button, filter to PT4, and search for PokerStars. Download the VPP tracking stats that are hosted there, and then watch the Personal Results Graph Tutorial Video which can be found by clicking the tutorial link as shown in the image below.



- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 06:19 PM
Quote:
Originally Posted by Pouged
Few questions\suggestions:
  • Please remember position of hand replayer after it is closed, at the moment it pops up in front of the hand range visualizer when i am reviewing hands, also each single hand opens up a new hand replayer window, please open new hands in original window.
  • When i open a player notes window on my 2nd monitor the top of the window is pushed off the top of the screen meaning i cant move the window, (this may be due to having an ultramon taskbar running on my 2nd monitor)
  • Please show all the notes when i hover ingame, cant see any logical reason to only show some of the notes, if i have notes on a player i need to see them all quickly whilst i'm playing.
  • Is there any way to run 2 instances of PT, at the moment when i am reviewing my hands i need to constantly keep changing filters between myself and the player I am trying to analyze, is there a better way to do this ?
  • Is there a report available which shows VPIP, PFR, BB\100 etc sorted by number of players at table.
  • Is it possible to make a report which compares selected players rather than the whole lot ?

Thanks.
Responses listed in order of items -

1) This is a negative for you in the Hand Range Visualizer, but it is a positive in most of the rest of the application. I'll make a note of this, something to consider.

2) This is probably an Ultramon issue, you can confirm by disabling Ultramon. You will have to contact that developer for support if so.

3) We can think of many logical reasons why only the top notes should be displayed, we have customers with notes that are a mile long - if everything was displayed then the PokerTracker 4 interface would get in the way of playing. We show the top five lines of notes by default when using tool tips (hovering), the rest is designed to be read the same way you would add to the notes - by opening the note editor. This encourages good playing habits, taking more notes is a positive, yes?

4) We do not allow more than one instance of PokerTracker to run at the same time to avoid potential corruption of your database, the downsides are far outweighed by the positives.

5) You can create a HUD Group for table averages and then add VPIP, PFR, and other stats there to display the average, or you can use the Play Poker: View Active Tables report to see a list of all your open tables, customize the report to add any stats you like!

6) We do not (yet) have the ability to compare two specific players, I our users who want to do this to use screen capture software, run a report on the first player, take a screen capture, then run a report on the second player. With that said, we have an agenda item for adding a report that compares two players, it is something we are considering.

Let us know if you have any other questions.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 09:09 PM
In "More Filters", it would be nice if there was a way of editing a filter, rather than having to delete it and recreate it. Maybe I'm just missing how.

At the moment I try to review certain graphs filtered for starting hands "Hand Vaules / Hole Cards Range Selection / Holdem Hand Range / Click 76s 75s 65s 64s etc. etc. / Add to Filter / Save & Apply Filter".

Now say I wish to add 89s and 87s to this filter, I must delete and recreate it? or add another filter "AND", which might be OK for small adjustments but may end up with a huge list easily, and when creating the new AND filter I cannot see what cards are already selected. Or should I want to remove 64s, there's no way to go in and edit the previous range, is there?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-19-2012 , 10:44 PM
Quote:
Originally Posted by PokerTracker
Your description is a linear thought process, but the filter system is not linear - nor should it be. Lets use a simple example to explain why - We want to filter for games played on iPoker Network, that are played in all currencies except GBP. To create this filter you first select GBP Currency, and then add the iPokerNetwork and click Add to Filter. Now we see the intermediary filter page, this is where we can start to alter the logic applied (see image below) - and is the reason why we cannot load each component up as it is ticked off as you suggested. When individual items within the filter are added, we use AND logic if they come from different pages, therefore when we added these two items the logic is filter for hands played using the currency of GBP AND hands played on iPoker. But that is not what we want... click the filter statement then select UNGROUP. Now we see both items but they are on separate lines. Click Site: iPoker to unselect it, now we only have the filter for Real Money Filter British Pounds selected. At the bottom, click the 'NOT' Selected button, this means that we will filter to remove any hands that were played using the GDP currency. You can now click save and apply to see the results of the filter.

I hope this explains why your suggestion is not possible, we would need to add 4x the number of options we currently have to include every possibility, but that would result in a dirty and confusing interface - something we worked hard to avoid.


- TT
That's a nice answer in a way... well, at least it's long. Unfortunately it has nothing at all to do with what I suggested so I can't judge it any better. If my terminology is off, well, I'm sorry but you haven't released the documentation yet. Not sure if the word "section" was right my description of the problem.
How ever, if you try the two filters I mentioned, you should notice the difference in behaviour between a checkbox option (postflop) and one where values can be edited (preflop). One needs to be separately activated, i.e. set on, the other not. If it's not activated after editing the values and you proceed to press "Add to filter", well, nothing gets added. What makes this confusing is that some sections (or w/e) get activated automatically, some do not.

I guess I should have filed a bug report in the first place. Then again, this kind of matches with the years-old-a-bug-imo with the expression filters, where you can write and validate an expression and click OK, at which point your expression is lost in void without a prompt to ask whether I actually wanted to use and save it. So not sure whether it's an actual feature that you can enter/edit data, then click at a logical looking button and lose all without a warning. I'm sure you can come up with a scenario where that's the expected behaviour.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 12:22 AM
Hi,

I have 1 little problem here,

It's important for me to mark weird hands to take notes later, but i'm having problems doing it with pt4 since when the drop down menu appears, another table take the focus and close it. Really annoying when u have 12 tables btw, how can I solve this? (Ipoker)
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 03:32 AM
Thank you now it is started working! However I have one more question. For some reason, it is only imported hands that I played today but it not imported hands that Carbon presumably saved for last 30 days(at least this is how it set on my Carbon Hand History Settings.) So do you have any suggestion on how to import hands for all 30 days?
Quote:
Originally Posted by PokerTracker
The text you posted helps us confirm that PokerTracker is working as expected, you just need to configure your Merge skin and tell PokerTracker where the hand histories are located. Follow the Configuration Guide for Merge, and you will be up and running in no time. Good luck !

https://www.pokertracker.com/guides/...guration-guide


T
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 05:21 AM
I played an ante up tournament on pokerstars, where the blinds are 5/5 the whole tournament and only the antes increase, anyways it did this to my BB graph.





as you can see it completely screws up any BB, BB/100 etc stats. Do you think you guys can fix this some how, maybe make 5/5 blind level not count towards those stats?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 10:53 AM
Quote:
Originally Posted by PokerTracker
Responses listed in order of items -

1) This is a negative for you in the Hand Range Visualizer, but it is a positive in most of the rest of the application. I'll make a note of this, something to consider.

2) This is probably an Ultramon issue, you can confirm by disabling Ultramon. You will have to contact that developer for support if so.

3) We can think of many logical reasons why only the top notes should be displayed, we have customers with notes that are a mile long - if everything was displayed then the PokerTracker 4 interface would get in the way of playing. We show the top five lines of notes by default when using tool tips (hovering), the rest is designed to be read the same way you would add to the notes - by opening the note editor. This encourages good playing habits, taking more notes is a positive, yes?

4) We do not allow more than one instance of PokerTracker to run at the same time to avoid potential corruption of your database, the downsides are far outweighed by the positives.

5) You can create a HUD Group for table averages and then add VPIP, PFR, and other stats there to display the average, or you can use the Play Poker: View Active Tables report to see a list of all your open tables, customize the report to add any stats you like!

6) We do not (yet) have the ability to compare two specific players, I our users who want to do this to use screen capture software, run a report on the first player, take a screen capture, then run a report on the second player. With that said, we have an agenda item for adding a report that compares two players, it is something we are considering.

Let us know if you have any other questions.

- TT
1) Simple solution - remember position of HH replayer window after user has moved it, those that like its present position can leave well alone, those that dont can move to the position of their preference.

2) Seems to have been fixed by latest beta

3) This makes no sense to me, the default tools HUD popup shipped with PT4 covers far more screen space when playing, than any notes file would.

What gets in the way of playing is having to click and then scroll down to see my full notes.

No need to encourage me to note take, if i have a large notes file to view i am already a copious note taker - yes ?

4) Sounds reasonable

5) Think you misunderstood my question, I'm talking about reports not sure why HUDs are mentiond. I want a report in the results tab which is in the summary section and can be grouped by number of players at the table. Basically i want to see how i am doing as the table gets more shorthanded versus various numbers of players. Surprised this isnt already there, maybe it is and i have missed it ?

6) Excellent.

Thanks for the replies.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 12:45 PM
Regarding (5), you can create this via the My Reports tab very easily - click New Report, choose Player Report, click next and choose the Players Per Hand grouping.

That will start things out with the grouping you want, you can then add any extra stats you want to see whatever information you'd like and it will be grouped by the number of players dealt in to the hand.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 02:39 PM
Quote:
Originally Posted by _dave_
In "More Filters", it would be nice if there was a way of editing a filter, rather than having to delete it and recreate it. Maybe I'm just missing how.
At this time there is no way to edit a filter statement, it must be deleted and recreated as you pointed out. If you have large filter statements the quickest way of altering a statement is to ungroup, and then delete the offending part of the statement, then replace the offending part and re-group. Your suggestion is already on our radar, we agree that should be the functionality, the only question is how to accomplish that goal... we have some good ideas already, given time I think you will be happy.

Quote:
Originally Posted by Gollo
Hi,

I have 1 little problem here,

It's important for me to mark weird hands to take notes later, but i'm having problems doing it with pt4 since when the drop down menu appears, another table take the focus and close it. Really annoying when u have 12 tables btw, how can I solve this? (Ipoker)
This is a known issue for iPoker and 888 because these sites steal the focus at the tables, we do not have a solution for this issue because it is caused by the sites themselves. We will continue to look at this issue, we know it is an inconvenience. In the meantime I sugest using the Hand History Viewer for each table to tag hands instead, it is not as efficient as the in-HUD method, but it works.

Quote:
Originally Posted by Andy Terra
Thank you now it is started working! However I have one more question. For some reason, it is only imported hands that I played today but it not imported hands that Carbon presumably saved for last 30 days(at least this is how it set on my Carbon Hand History Settings.) So do you have any suggestion on how to import hands for all 30 days?
Contact Carbon Poker and ask for the hand histories that are missing. Sounds like they were deleted from your folder by the poker client, this is not a PokerTracker issue. Good luck!

Quote:
Originally Posted by ISmellToast
I played an ante up tournament on pokerstars, where the blinds are 5/5 the whole tournament and only the antes increase, anyways it did this to my BB graph.

as you can see it completely screws up any BB, BB/100 etc stats. Do you think you guys can fix this some how, maybe make 5/5 blind level not count towards those stats?
We agree that a graph when playing an ante only tournament can be pretty ugly, but it is a side effect of playing tournament format where the antes increase over time and you win big pots (a good problem to have). With that said, although we do not consider this to be a bug of worthy of a fix, we would like to see your hand histories for this tournament - it may help us think of alternative ideas, perhaps not, but it cannot hurt to take a look. We cannot implement your suggestion because other players would disagree, but we are openminded to finding other possibilities.

- TT

Last edited by PokerTracker; 07-20-2012 at 02:51 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 05:20 PM
Is there a way to adjust the font size in the HUD on PT 4?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 05:39 PM
Of course there is. If you make the table bigger (or smaller), the HUD automatically adjusts - no work needed. To keep the table the same size and just change the HUD font, click Hud -> Edit Hud Profiles. Choose the Hud Profile you want to edit from the drop down on the top left, then go to the Table Groups. In the Group Items area near the top click on the top item, press and hold shift, then click on the bottom item in the list. Then in the Item Properties area immediately to the right you can change the font for every stat in the group in one change. You can see how the group will look in the preview window below. Once you have it right, you'll likely want to change your popup groups similarly on the Popup Groups page, but it's the same process - choose the group, highlight all items, then change the font for all items.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 05:54 PM
i've observed a problem while playing today. don't know if it happened until now.
on some tables, PT4 didn't convert Pounds into Dollars.

see the screenshot where some values have the converted value in "My C Won" and others don't.



Uploaded with ImageShack.us
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 07:05 PM
thanks for the answer but
if u look closer you'll see that the first hand has Won 41.28 pounds and My C Won 41.28$ (no conversion rate - it should be 64.84$ with 1.57)
4th row: Won 8.74 pounds, My C Won 13.73$ (1.5709 conversion rate)
5th row: Won 8.71 pounds, My C Won 13.71$ (1.5740 conversion rate)
.....
10th row: Won 7.00 pounds, My C Won 7.00$ (no conversion rate)

so, it's not working fine. some winning are converted (why is the conversion rate slightly different?) but others are not converted at all.

Quote:
Originally Posted by PokerTracker
I don't see any errors, here, the application is working as expected. It looks like you were playing at 2 different (or more) tables using different currencies at the same time, perhaps that is where the confusion comes from?

Your My Currency is set to $USD , we can determine this from the image below because all of the winnings in the My C Won column are listed in US Dollars. The Won column is a Game Currency stat, Game Currency is never converted, it is always listed in the native currency played at the table. For every hand where the Won column is displayed in $USD, the hand was played on a table where the blinds were in $USD as well. Each table where the blinds are in GBP shows a Won stat in GBP as well.

On a related note, you will notice that the sum total in the Win column is calculated in USD, this is because we cannot add multiple currencies together without converting to the My C version of the stat first. pretty cool, isn't it? Only PokerTracker 4 has this level of in-depth built in currency management, we do everything in the background so you don't even need to think about it when you play on tables with multiple currencies.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 07:14 PM
Quote:
Originally Posted by Alienatu
thanks for the answer but
if u look closer you'll see that the first hand has Won 41.28 pounds and My C Won 41.28$ (no conversion rate - it should be 64.84$ with 1.57)
4th row: Won 8.74 pounds, My C Won 13.73$ (1.5709 conversion rate)
5th row: Won 8.71 pounds, My C Won 13.71$ (1.5740 conversion rate)
.....
10th row: Won 7.00 pounds, My C Won 7.00$ (no conversion rate)

so, it's not working fine. some winning are converted (why is the conversion rate slightly different?) but others are not converted at all.
I'll respond for TT as he's busy working on other stuff at the moment. We took down the post before you posted your response as we noticed the issue.

The issue was not highlighted for us before and a quick spot check showed no errors. However, if you take a look at the screenshot you will see that the two rows with problems happened right around the same time; 11:30 and 11:32 PM on the 20th of July. It seems like you may have had a temporary problem connecting to the PT4 currency server at that time.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 07:26 PM
Quote:
Originally Posted by Peligroso
I'll respond for TT as he's busy working on other stuff at the moment. We took down the post before you posted your response as we noticed the issue.

The issue was not highlighted for us before and a quick spot check showed no errors. However, if you take a look at the screenshot you will see that the two rows with problems happened right around the same time; 11:30 and 11:32 PM on the 20th of July. It seems like you may have had a temporary problem connecting to the PT4 currency server at that time.
i checked hands from previous sessions and there are similar occurences.
how can i fix this ?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-20-2012 , 08:03 PM
Quote:
Originally Posted by Pouged

3) This makes no sense to me, the default tools HUD popup shipped with PT4 covers far more screen space when playing, than any notes file would.

What gets in the way of playing is having to click and then scroll down to see my full notes.
+1

The note popup doesn't stop me from clicking any buttons even if you make it full screen size; it disappears the moment the mouse is moved. Unlike the huge notes box used for editing notes.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-21-2012 , 01:49 AM
Quote:
Originally Posted by Kraada
Of course there is. If you make the table bigger (or smaller), the HUD automatically adjusts - no work needed. To keep the table the same size and just change the HUD font, click Hud -> Edit Hud Profiles. Choose the Hud Profile you want to edit from the drop down on the top left, then go to the Table Groups. In the Group Items area near the top click on the top item, press and hold shift, then click on the bottom item in the list. Then in the Item Properties area immediately to the right you can change the font for every stat in the group in one change. You can see how the group will look in the preview window below. Once you have it right, you'll likely want to change your popup groups similarly on the Popup Groups page, but it's the same process - choose the group, highlight all items, then change the font for all items.
Followed your instructions and got the font changed. Thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-21-2012 , 01:51 AM
I cannot seem to get my note tracker to work. How do I get it to start automatically taking notes for me? Is there a set-up guide anywhere? ..

And I hear note tracker lacks alot of the abilities that notecaddy has, I know its still in beta, will we see overhauls in the near future on note tracker?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
07-21-2012 , 02:28 AM
How do I resize my hud in PT4? Right now they're overlapping important. I need to make them smaller so I can fit them all on screen when I'm playing a 9-man table.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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