Quote:
Originally Posted by GLUIPERIG
Trying to download the recent software update and keep getting this error message:
Quote:
Originally Posted by sickreadtwenty3
Yeah, I tried to re-DL the update, and getting the same message.
Restart your computer and then re-run the PokerTracker 4 update file as the very first thing you do after restarting and that should fix this problem for you.
Quote:
Originally Posted by GLUIPERIG
HUD no longer works and software keeps freezing when I click the "stop importing hands" tab.
Quote:
Originally Posted by sickreadtwenty3
I think the first time I did the update something went wrong and that's why every hand was being loaded as an error.
If you have any trouble after updating as described above please
enable logging, reproduce this problem and then send your log file to us in a
Support Ticket so we can see what is going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.
Quote:
Originally Posted by Elmagico19A1
I can't seem to find the stat for facing a pre flop all in. For instance, when we open BTN and SB goes all in ( with 20,25,30bb etc )
Also I would like to filter my 3b stat for all in and non all in. Is this possible?
There isn't a built in stat for that but you could do that with a custom statistic - see
this guide for the basics on custom statistics creation and
this guide for a deeper walkthrough. There may also be some similar stats if you search our
custom statistic forum or the
Download Warehouse and you can edit them if they are not exactly what you are after.
- Rob