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Just upgraded my dedicated server to have 20 cores, but now my PIO isn't working.
It's saying I need to re-register the product, that my registration code has been used too many times
Yes, this is expected with a new machine. We've already resolved it by email.
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i kind a need more details to that, i think i did it and didnt work. the server looks like he dont have na antivírus and im very donk @ computer stuffs lol, thanks
The problem is that the viewer doesn't even try to create such file when showing results for trees so it's something that doesn't work well on the system. It's hard for us to debug something that is happening which isn't even in our code. This often happens when some program (usually antivirus a.k.a malware with admin rights) modifies system behavior and therefore behavior of other apps.
That being said, we can take a look, please add Kuba on Discord and maybe we can try debugging it for a bit but your first try should be uninstalling anything that isn't default in Windows, making sure all Windows updates are installed and then restarting the system.
You can also try running the viewer as administrator although that shouldn't be needed on normally functioning Windows.
Make sure you are on the newest version as well (1.10.19 for the solver, 1.10.22.7 for the viewer). It's goes without saying that having the newest version is step 1 when resolving any problems with any software.
Last edited by punter11235; 03-12-2019 at 04:54 AM.