I got the caddyreport running, but it just says:

"The caddyreport is being populated once your entire database has been processed."

But nothing happens

Is your NC creating notes? There should be a tab open in the NC main screen that tells you what it's doing/if it's done. If it is done and you are playing hands currently, then the caddy report should show them

It's not creating notes.

It was creating notes automatically for the room that I moved from. But now nothing happens.

My bad. Turns out I had filtered out all the rooms except the one I was previously playing on.

It's working now.

Thanks.

Is this currently allowed on ignition? Searched and couldnt find anything recent. And how about merge?

Hello
First of all i contacted HM support about the issue and i followed their instructions but sadly it did not help resolve my problem so i was told to mail my problem to support@assaultware.com. But got not delivered msg and cant send PM so posting it here instead . I Uploaded (LINK: https://www.dropbox.com/sh/niiv66677...c0Kuedm_a?dl=0
hm2 logs, windows event and windows crash report( could not find the .xml file for some reason)). Also i did enable logging and automatically submit errors in NC today. ​And did attach NC system reports via submit system report in help tab drop down menu when note creation stoped halfway( as described in 111111Additional info while troubleshooting). Hope dropbox works
My laptop perform fine otherwise and i did not notice other errors/crashes/blue screens etc while using it for other things

11111111111111111111111111Problem:
I Had to reinstall windows 7 after upgrade to ssd. Updated windows 7 installed everything etc all went fine.
I have around 700000 hands (from Ipoker/WPN/MG/pokerstars) which i exported from my other pc and manually imported them fine. The NC note creation went fine for roughly 300000 hands but suddenly stoped. I got an windows error message that HM2 was using all memory and will be closed. In the processmanager i saw that it was using 12-15gb of memory. Normally while NC creating notes i never saw it going above 5gb ram. I removed this database and made new but got same error after 600000 hands processed.

Also i started HM2 after crash and NC note creating worked fine for like
2min or roughly 5000hands processed ( i have persist notes to database
every 5000hands) But would not go any futher after - pressing start stop did not help also. Also in process manager
i see that ram usage is constantly growing. Even when i click the STOP button ram usage would grow. I had to close HM after it
reached 8gb ram usage not to have crash

11111111111111111111111111My laptop specs:
Samsung evo 850 (250gb) - TRIM enabled
i7-4712MQ
16gb ram
DIMM1: SK hynix HMT41GS6BFR8A-PB 8GB
DIMM3: Crucial CT102464BF160B.M16 8GB
Running NCE3 + 280definitions from NCE = 2300definitions total
Firewall disabled
No antivirus
windows defender disabled
no more updates iin windows update

111111111111111111111111111Things i did BEFORE importing hands - error encounter:
Did all steps in AJAv1.3 Performance Guide
Edited HM2 config with:
ProcessWorkingSetBase is 2100000000
ProcessWorkingSetHandAmount is 840
Updated to latest NC version
using postgresql-9.0.22-3-windows-x64

1111111111111111111111111Things i did AFTER i contacted HM support:
did all the steps from post #4 here: http://forums.holdemmanager.com/bug-...mory-leak.html
Did check disk ( i attached log)
Did Scan and Fix Windows System Result: did not find any integrity violations
Did reset the Winsock Adapter
Did follow all steps in the video in http://hm2faq.holdemmanager.com/ques...rt+PostgreSQL+
I did memory check - no memory errors
I installed and run malwarebytes full scan free version, eset virus removal tool scan and kaspersky virus removal and no viruses.
I did reinstall of all .net Framewrok versions (using this guide https://knowledge.autodesk.com/suppo...Framework.html)
and also run windows update after - no updates
I did remove all widgets from hm home tab

111111111111111111111111Additional info while troubleshooting
I noticed that sometimes it would crash after NC processed 300000hands, sometimes after 400000 or even after 600000

One time NC processed 450000 normally. Then i had to close hm and turn off laptop for personal reasons. HM started normally next time and NC processed the remaining hands just fine. The problems started when i switched from NC winndow ribbon to home ribbon. Immidiate spike to 12000mb ram usage for HM in process manager and 5sec second freeze of hm. But in the end it switched fine and ram usage returned to 2000. I switched back to NC ribbon and no ram spike - roughly 2000mb usage for HM. Then switch back to home ribbon adn again 12gb ram usage. Teh i switched back to NC and then reports tab ribbon. Here i just got "black screen". Could not do anything. altf4 did not work. Had to PRESS turn off button on my laptop and got windows blue screen right after

111111111111111111111Blue screen problem
I got the following link from HM2 support about blue screen that happened:https://answers.microsoft.com/en-us/...7-d062f296fdc8
Sadly it did not resolve the crash problem as i followed the steps in it and also i dont have any process file named ntoskrnl.exe/LGBusEnum.sys

There are currently no restrictions against NC on either of those sites.

My apologies for the inconvenience. Please try to clear your settings http://wiki.assaultware.com/Resettin...-settings.ashx (just settings not definitions). If that doesn't help please try with a new database. Maybe just import 10,000 hands and see if everything works smoothly. If you have many definitions then NC has to use more memory but this not something I've come across and there are many people using thousands of definitions so the answer is not that obvious, unfortunately.

Thx a lot for input. I tried the above steps but the error remained. Also i did 10000 hands which went fine but when i imported 100000 the problem accured after 70000 hands processed. I contacted NCE developer about the issue but that did not help either.
Also i stumbled upon this thread: http://forums.holdemmanager.com/note...y-freezes.html
Thats the same thing i have. Are you sure that the last update solved the problem?

That's a rare problem and just because the symptoms match doesn't mean it's the same ailment. I did answer on the HEM forum also

Ok looks like my problem is gone now. All i did was a complete reinstall of HM

Hi

I have tried the demo version on HM2 but get nothing from it. It goes off creating notes, which I estimate would take a couple of days to complete the DB. Will it not operate until it has completed that step?

I am prepared to upgrade to a SSD but it'd be nice to see the demo first before I break something else - I mean upgrade something else. Do I have to let the thing run for a day or two to complete writing notes before it performs anything, or is there something else amiss?

Thanks

LET

So I've been making some new definitions after moving away from Stars to sites where I can make use of filters for textures etc but the definitions dont come out as I want.



So to make it easy I'll explain wit my flop fold on a flushed board.


So from starting with a new note I have changed only in the flop tab, where I have checked "player had to act on flop" and unchecked "pair", "trips", "none" (on flush line) so that on the flop a flush will be the nuts.

Then I've added the action sequence FoldToBet just as its default setting.



At first I had the "do not take notes for missed opportunities" checked but then googled around that I need the "define opportunities by action" checked.

Now it only produces a -



While seeking I find over 700 analyzed hands 35 opportunities and 25 successes but while analyzing the definition it only fins 2 players with a total of 6 successes.



This database is only 27k so not alot but it should be more than plentyful to get verification that its working and I have checked against one player that have at least folded on the flop twice and called once.

Must be something simple I am missing?

I'm not sure if you're referring to the free basic version or a full demo. If you have a full demo you can dramatically increase the speed at which it creates notes http://wiki.assaultware.com/NoteCadd...provement.ashx

The free version runs very slow so as not to use a lot cpu/memory. If this is what you're using then the only option is to leave HM2 running and let it finish.

http://forums.holdemmanager.com/note...efinition.html

Hi

I am guessing it is the free version. All I see in the HM tab is three links to videos. If I switch NC on in the HUD settings then I see it writing notes. Is that the free version?

If so, where/how can I access the demo?

You infer that it is CPU/Memory intensive? The majority of literature suggests that a SSD is the biggest deal. It is important I clear that up as I can upgrade my HD to SSD no worries, and I can increase RAM from 6gb upto 16gb but I am stuck with the chip. If I have to upgrade chip then it is new lappy and I don't want to find that out after replacing the HD and RAM. Can you confirm the priority order of effectiveness. CPU is an i5 albeit a lower end one.

I'd like to get this running this weekend and purchase software & hardware this week if it looks a go'er so any help gratefully received.

Thanks

LET

SSD is the most important thing, that's true. i5 is not ideal at all though. i7 is definitely better since NC is built to use many threads when available. The 8 or 16 gb is probably the least important of the 3.

There is usually not a full trial of notecaddy but if you email sales@holdemmanager.com they do sometimes issue one

Any reason why NC is only processing 3 hands per second when running? I have a large DB fwiw but when I first started running it was doing closer to 20. CPU seems to be lagging as well.

Thanks

Note-creation slows down over time, you can pick up speed again by stopping note-creation, doing database-maintenance and then starting note-creation again.

hey, O just bought notecaddy and have a stat not working rfi from sb, the one highlighted https://gyazo.com/e2cfc60bfc65e6919cd6ada09ed40fd0
is it because the one nc.prefixedbadfe.sbst is not working?or theyre the same? or the badge is not working? what can I do?

Did you make that definition? Make sure you're following the best practices http://wiki.assaultware.com/Best-pra...efinition.ashx

You can check if someone has the note in tools->player notes

That badge would only show sometimes for a very specific note I'm guessing. I'm not too sure what you mean though

Hi

Is using one, two, or even three SDD's optimal? I have seen conflicting views on this.

Thanks

LET

There's sadly no simple answer to this. Some people say that a RAID-array works best for them. For me having the Postgresql- and HM2-parent database on separate SSDs works out best, so i'd recommend you the latter. That said, imo your CPU will make the biggest observable difference: the faster your CPU, the better your ingame performance....and that's what counts at the end I was experimenting with less/more/faster RAM, different arrays of SSDs and different CPUs, at the end of days the CPU was the only thing that was game-changing.

Hi, I've created notes for some preflop situation ( i've put those notes in differents pop ups) and i'd like to quiclky see my opponent's range on the 13*13 card range graph when i put my mouse over the note. It's working well in the HM2 replayer but on stars i cant see the 13*13 graph in the pop ups (i have to read the range in text), when i go over a note the 13*13 graph doesnt open ( a small orange rectangle appears) . If i want to see it i have to click on the note icon and open the tab in wich the note is.
I don't know if it's a bug or if i wrote those notes incorrectly. I hope somebody will be able to help me fix this problem. I can try to reexplain the problem if i'm not clear enough.
Thanks in advance

Some features of NoteCaddy have to be blocked while playing on Stars/Full Tilt in order to be compliant with Amaya's ToS. So with your definitions/NC everything is fine, it's just not possible to access these features anymore while playing.

So if i understand correctly it's not allowed to see a preflop range in a 13*13 matrix when you hover over a note, but you can read it in text. Is that correct?
And what if i select "embed range visual in note" in "hud option"? Would it work while playing on stars?
Thanks for your answer.

How do you combine different notes to create a new note? I want a stat that shows how often a player bets after the preflop raiser checks the flop regardless if they're in or out of position. I can make a stat for betting the flop in position after the preflop raiser checks the flop and I can make a stat for betting the turn out of position after the preflop raiser checks the flop in position but I can't figure out how to make a stat that combines the two into one stat.