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04-18-2016 , 07:09 PM
Yes, sorry. Gets full a lot. Can you just please send these to support. Let them know I offered you a coupon for sending. Just attach on this form:

http://www.acepokersolutions.com/ind...ompage/contact

Thanks.
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04-30-2016 , 06:00 PM
For some reason when I go to step 2 and do a full ring analysis it's showing me the 6-max stats.
I've tried going back and forth between them several times, but it won't show the full ring ranges. Not sure what to do to get them to show.
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05-01-2016 , 05:30 PM
Quote:
Originally Posted by happygoround
For some reason when I go to step 2 and do a full ring analysis it's showing me the 6-max stats.
I've tried going back and forth between them several times, but it won't show the full ring ranges. Not sure what to do to get them to show.
What version are you running of leak buster, and is this the PT version or for HM? I haven't seen this happen before, so I'm wondering if there's a bad config file somewhere. Let me know.
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05-03-2016 , 06:04 PM
Quote:
Originally Posted by FreakDaddy
What version are you running of leak buster, and is this the PT version or for HM? I haven't seen this happen before, so I'm wondering if there's a bad config file somewhere. Let me know.
I have holdem manager 2, and It says leak buster version 4.0.2.9.
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05-05-2016 , 01:26 PM
Quote:
Originally Posted by happygoround
I have holdem manager 2, and It says leak buster version 4.0.2.9.
Ok, thanks. I'm looking into this. I will let you know. I think it might just be a bad update, and the range file is using an old one. I might need a log from you, but I'll let you know.
Leak Buster Quote
05-06-2016 , 03:26 PM
Quote:
Originally Posted by happygoround
I have holdem manager 2, and It says leak buster version 4.0.2.9.
Can you please send this file to our support. The developer needs to look at it. We want to see if there's some issue with HM2's update that might be causing it. We don't have anyone else reporting it, but I'd prefer to check all boxes.

C:\Program Files (x86)\Holdem Manager 2\Config\lbguide.hem

You can just attach it in this form please. TY!

https://www.acepokersolutions.com/in...ompage/contact
Leak Buster Quote
05-07-2016 , 05:55 PM
Quote:
Originally Posted by FreakDaddy
Can you please send this file to our support. The developer needs to look at it. We want to see if there's some issue with HM2's update that might be causing it. We don't have anyone else reporting it, but I'd prefer to check all boxes.

C:\Program Files (x86)\Holdem Manager 2\Config\lbguide.hem

You can just attach it in this form please. TY!

https://www.acepokersolutions.com/in...ompage/contact
Ok,
I will look for this file and send it.
Leak Buster Quote
05-08-2016 , 01:41 PM
Quote:
Originally Posted by happygoround
Ok,
I will look for this file and send it.
Ok, thanks. Let me know when you send this, because I looked for it today and didn't see anything. I want to make sure to schedule a developer to check it out. Thanks.
Leak Buster Quote
05-08-2016 , 08:28 PM
Dears,

I have found two bugs in the PLO leak buster:

1. In the step 5 the total does not match the sum of the positions;
2. In the step 7 the filters are displaying crazy numbers with more than 10 digits.

Cordialy,

Bruno

[IMG]C:\Users\BRUNO\Desktop\bugs leak buster PLO.png[/IMG]
Leak Buster Quote
05-09-2016 , 05:57 PM
Hello.... not sure what you mean by step 5. The individual pre-flop actions are listed for each hand grouping. There's no totals listed. Can you show me what you mean by step 7. We've never seen any crazy numbers before obviously.
Leak Buster Quote
05-10-2016 , 08:13 AM
Quote:
Originally Posted by FreakDaddy
Hello.... not sure what you mean by step 5. The individual pre-flop actions are listed for each hand grouping. There's no totals listed. Can you show me what you mean by step 7. We've never seen any crazy numbers before obviously.
Hi, thanks for the reply!

Sorry for being so newbie, but I have tried to attach the image, but did not manage to do that.

Anyone can help me with that?
Leak Buster Quote
05-11-2016 , 12:50 AM
Quote:
Originally Posted by bfmaceio
Hi, thanks for the reply!

Sorry for being so newbie, but I have tried to attach the image, but did not manage to do that.

Anyone can help me with that?
You just need to upload it to a free image host and then paste that link into here from the image attachment in the editor above. But really, this is a lot better if you can send it to support like I suggested. That way there's a ticket for it, and they can move it easily to the developers to look at.
Leak Buster Quote
05-12-2016 , 09:44 PM
Quote:
Originally Posted by FreakDaddy
You just need to upload it to a free image host and then paste that link into here from the image attachment in the editor above. But really, this is a lot better if you can send it to support like I suggested. That way there's a ticket for it, and they can move it easily to the developers to look at.
FreakDaddy, thanks!!!

There follows the image: https://i.imgsafe.org/dbf057c.png

So, the total amount in bb/100 is not correct, and the filters in step 7 is displaying crazy numbers.

Leak Buster Quote
05-13-2016 , 11:52 PM
Thanks. Step 5 looks fine. This looks like it's a really small sample. What is the sample size please?
Leak Buster Quote
05-15-2016 , 11:44 AM
The sample size is 7607, here: https://i.imgsafe.org/00dbe17.png

Why do you believe step 5 is ok? The total isn't supposed to be equal the sum of amount earned in the positions, in bb/100? :P

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05-15-2016 , 03:12 PM
Correct, in step 5 the total is for those hand groupings. It's not supposed to total the other scenarios like in position, and out of position play, cold calling, etc...
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06-03-2016 , 06:06 PM
I need to move my license to a new system.
How can I do that please?
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06-04-2016 , 04:34 PM
Quote:
Originally Posted by happygoround
I need to move my license to a new system.
How can I do that please?
Just put in your product into this form below and let them know you want to move licenses. They can reset it and get it transferred for you no problem.

https://www.acepokersolutions.com/in...ompage/contact
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06-06-2016 , 06:03 PM
Ok,
Thanks you
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06-07-2016 , 02:01 PM
np... you're welcome. There's a reset form they should send you. Just save and use that if you need it in the future as well.
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06-25-2016 , 12:31 PM
Dears,

I have found a bug. In leak buster Omaha, step 7 (filters). I am not able to resize the boxes, so I cannot see the entire text of the combo box.

Thanks, sincerely,

https://i.imgsafe.org/eb167a4909.png
Leak Buster Quote
06-27-2016 , 12:51 PM
Quote:
Originally Posted by bfmaceio
Dears,

I have found a bug. In leak buster Omaha, step 7 (filters). I am not able to resize the boxes, so I cannot see the entire text of the combo box.


https://i.imgsafe.org/eb167a4909.png
It's not a bug, it's a consequence of the HM2 embedding. You can see the full name of the filter in the video for the ones that are but off.
Leak Buster Quote
06-27-2016 , 09:21 PM
Quote:
Originally Posted by FreakDaddy
It's not a bug, it's a consequence of the HM2 embedding. You can see the full name of the filter in the video for the ones that are but off.
Ok, but I don't want that. I prefer to be able to resize the boxes, so I can see the full name of the filter before choosing it.

Are you suggesting that every time I want to use a filter I should watch the whole video and memorize the order they are disposed in the box? Or maybe know them by hart would be easier... I bet you are a programmer! lol

Thanks for the advice, I prefer to think I am helping the HM guys to make their product more user friendly...
Leak Buster Quote
06-28-2016 , 06:40 PM
Quote:
Originally Posted by bfmaceio
Ok, but I don't want that. I prefer to be able to resize the boxes, so I can see the full name of the filter before choosing it.

Are you suggesting that every time I want to use a filter I should watch the whole video and memorize the order they are disposed in the box? Or maybe know them by hart would be easier... I bet you are a programmer! lol

Thanks for the advice, I prefer to think I am helping the HM guys to make their product more user friendly...
For most of the filters you can see what they are. On some of them it is hard to tell the very end on some resolutions for Omaha. But if you click the video it says what it is in the very beginning.

HM doesn't own the product, we do. The issue is technical and hard to explain I guess, but I understand what you're saying. In the stand alone versions this is not an issue, or in ones where we can control the re-sizing.
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08-05-2016 , 06:04 PM
Are there going to be any stat updates on the Leak buster ranges soon?
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