Ok, seeing as Leakbuster is starting a three pronged character assassination, rather than address the issues with LB, I will move on. I think I have proven my point that LB support will say anything, rather than address a complaint.

I don't think you should have PM'd me the guys email from the other poker company.

I agree, and know. Now I'm being accused of being you and asking you to post though. If I asked people to post in here, there would be a ton of people in here. I haven't asked, nor do I need to ask.

Thanks for your support Row. It's always appreciated.

I'm honestly not trolling. I'm just subscribed to this thread, have been a user/fan of LB for a couple of years, and I think their support team (& FreakDaddy/John specifically) are upstanding folks. From what I can tell, the thing you were originally talking about really doesn't make this software a scam. Far from it, imo. Anywayz, that's my 2 cents. Best of luck.

Ha, indeed we are not one in the same ... that is, not unless you made a fake account and have been posting hundreds of somewhat dumb questions -- mostly in the microstakes subforum -- for years now just to back you up on this one issue.

I said I would move on to stop the personal attacks, but that didn't mean you two guys could carry on talking about me unanswered!

Ok mate. Obviously you had to use them a lot, seeing as you got to know them so well Unfortunately, I had a negative experience with them, and from the head honcho on here, who is completely unprofessional and a bit mad, imo.
I am actually swithering whether I should warn that other company that private business emails are being passed around, as I have a good relationship with that company as a customer, and have done beta testing for them.

I didn't say you were the same guy as FD , but due to the similarity of what you were saying and the PM, I thought you had been talking. No big deal,must just be a coincidence that you both had bizarre opinions at the same time. FD is allowed a friend. He surely has hundreds of friends after being involved with the poker scene for so long, so I'd guess their integrity prevents them from defending a man in the wrong, even if he is a friend. Kudos to them.
Best of luck to you too.
Can we move on now?

Sorry, I was a bit slow on this.
How are you on first name terms with FreakDaddy/John? He doesn't sign his PM's , and (lack of) support isn't from him?

So much for moving on... lol

You know I PM'd you trying to address your issue. I sent you proof my support or myself never purposely misinformed or lied to you, even though you just come on a public forum making all kinds of false accusations against me personally, my business name, and software.

You have a known issue that we'll be addressing now, and some other stake level issue I've never heard of that I PM'd and asked for your e-mail so I could research your ticket and address your issue. Bur clearly you don't want the issue fixed because you read them and commented about them here, but never responded to me. This isn't that complex, if your goal is to get your issue fixed. It really didn't require all of this.

And just FYI, lots of people know my first name. I've done countless videos where my screen name and real name are stated. And like row said, he's a subscriber to this thread. A lot of people are, and I'm sure they know they don't need to say anything. What's the new accusation now?

Don't you have anything better to do?

Just wanted to echo the thoughts here. i have several of the Ace Poker Solutions programs, and they have always been helpful if or when i had issues or questions. Hopefully they get your issue resolved with the update.

Yes you did PM me asking for my personal email address after saying this on the thread

You appeared erratic and underhanded, saying one thing on the forum, and another by PM.

Starting a PM with " I'm sorry you're going through a bad time, whatever that is, but there's really no need to take it out on me" is really quite offensive, pathetic and unprofessional. That's why I didn't reply. I don't see why bugs should be discussed offline.

I am not giving you my private email address as you sent me someone else's private email address.

After 15 months of emailing support, I doubt you will fix the issues now, especially as you won't address them in public when I asked.
I will put it down to being a bad buy, and wash my hands of you.

Because if you watch any of the videos that come with LB (which you should as they are very helpful), or many of the videos on PokerZion or produced by AcePokerSolutions, he says his name. It's not exactly a secret. The point is he isn't some scam artist and the company is all very transparent. That's all.

TheLandlord: This (above). If you took a little time to use the software, watch the vids, etc., you would know this too ... and possibly feel a little less ardent about your theory that you've been tricked by some shady software company. Seriously, man, you have not been scammed. Relax already.

Selling software they know isn't fully functional, and refusing to name the sites it won't work with. How is that not dishonest/ a scam?
Is it wrong for me to expect LB to work, or complain when it doesn't?

Is it LB for PT you have? I think it may work with HM, but not with PT. I did watch a video on the client, but it was for people with HM, so was utterly useless. imo, it shows what a half baked attempt they made at doing the PT version of Leakbuster, if they can't even be bothered to redo the videos to suit the customers who bought the supposedly PT compatible version.

lol... so false and ridiculous. If you want your issue resolved, then PM me your e-mail like I requested so I can research your ticket. You don't want it resolved though, clearly.. I've offered countless times. Most people when they have a problem or bug with software come on a forum and explain their issue. There's absolutely nothing wrong with that, and if you notice all the other threads I have, they are always addressed. They don't come on accusing people of conspiracy and lying, and distorting the issue to bad mouth people. Your agenda is different, but why, who knows. Only god does at this point.

Again, so much for moving on.

Row and anyone else, don't bother responding to this guy. There's no point.

Why does LB invent preflop 4 bet advice?

Why does it advise I am being too aggressive on the turn, and then not aggressive enough on turn, on the same page? It can't be both.

How can I trust it's other advice, when it gets those wrong?

Why does the PT version have videos for HM and not for PT?

Be your own man Row, and don't let this bully tell you what to do, censor criticism and the forum.

I'd explain to you if I thought you really wanted to know.

Enjoy your life man.

You don't have any answers, as you are selling a product that isn't ready for the market, and you have being knowingly doing so for a long time. I guess you have no shame.

The analyse by stake issue............

click
run complete analysis

add a filter to my analysis ( I ticked rush)

Analyze by stake level

It says
the standard version only imports data for $50nl and below games.You can upgrade to the Professional version by clicking here

The games were all under nl50.

You did say one thing true... someone here has no shame.

The funny thing about poker players is they tend to be smarter than the average bear. We have a non-expiring limited trial you can use on LB PT, so people can use it for even a year before purchasing. I've never had one LB PT customer ask for a refund in all this time. Not one.

The best thing of all is that for all your low ball character assassination attempts, all you've done is increase my sales. By over 3x in the last couple of weeks. I doubt it's coincidence.

So keep rolling man. I know you have nothing better to do. And just so you know I'm a man of character, my offer to address your issue is always open. I never want anything on the market that has a problem. I think it only makes logical sense I'd want to fix it.

There are several issues for you to address the the last few posts. You haven't addressed any of the reported bugs.

Sounds strange that you were trying to censor the forum a few posts ago. It does fit with my "erratic" comment though. Why don't you link it to the " negative feedback" thread, and maybe NVG?

"Going unanswered" is their usual form

Did it get fixed mate?

I noticed you were using HM, and not the PT version. I think they are very different, with the PT version being the ugly sister.
PM me if FreakDaddy tells you not to post.

Omg, I can't believe I'm getting roped into this again. Sigh.

Like I said earlier, I have both HM & PT. I think I know what you're talking about, but there's been so much sh*t-talking here that it's hard to keep straight what you're actual issue was and what has been been part of all the hysterics in the last few days.

I'm not a programmer and don't exactly know how it all works, so I can't help you with the problem you originally mentioned, obviously. But from what I've read here and what FreakDaddy has said several times, it sounds like this has largely been the result of PT4's API, and -- more importantly -- that if you want to work out specifics about a bug or a problem that you, alone, seem to have with the software, the best way to do that is through LB support. I can attest to the fact that they have been responsive and courteous and willing to walk through the questions/bugs, etc., that customers like myself have had over the years.

Lol. Indeed.

Yes, you're right, my original post went unanswered ... for a mere FIVE days, which included a weekend, btw. And that specific post was followed by a response from LP Support saying sorry for the delay and asking for more details. I provided those details offline (without the drama or anger), and the issue was resolved; it turned out it wasn't a problem with the software but with how I had things configured.

I've had other questions & issues over the 3(?) years I've owned LB and other products from AcePokerSolutions, and they've always been very professional & communicative. I think pretty much every other comment here on 2+2 in this very long thread that stretches all the way back to 2009 (that's six years now -- a lifetime in the online poker world!) reflects that as they've all consistently been addressed and answered. And as far as I can remember, no one has every thrown a tantrum like this ... until now.

No one has asked me to post or not to post -- to stick up for anyone or stop participating in this rather crazy back& forth. I'm putting in my 2 cents here on my own. I've been playing online poker and purchasing software on & off for the almost 7 years now. I've bought my share of useless, over-hyped, over-priced programs in that time. I've seen little anonymous "companies" pop up and then disappear. Most of the time I honestly think they were started by well meaning people who created some piece of software with the best intentions and, for whatever reason, couldn't maintain it, or found that it was financially unfeasible to keep developing it & fixing bugs, etc. In much more rare cases there were actual "scams."

Regardless though, I can promise you that LeakBusters / AcePokerSolutions is not one of those scam companies. FreakDaddy is a swindler. Neither is Kraada or WhiteRider or any of the folks at PT4 (though it does seem like perhaps the ball has their court in this when it comes to the API). Neither is rvg72 or udbrky (among several others) at HM2. Neither is sreticentv at NoteCaddy or nostrakhan at Edge ... and a handful of others I'm forgetting the names of at the moment.

Not to put too fine a point on it, but omg, these are the good guys! Seriously, dude, in an industry that (in many countries like my own here in the US) is unregulated and has to operate more or less under the radar, in an industry where there are no Microsofts or Apples with zillions of dollars and thousands of employees, these are the legitimate companies, all with solid reputations, who conduct business in a very transparent fashion, and that have lasted quite a long time -- and for good reason!

Just keep that in mind as you rant the way you have been in all these posts. I think you're tilting. It sure sounds like it to anyone reading this. Best of luck.

Obviously I meant NOT a swindler. Typo. Whoops!

I just looked back and your posts are seriously sycophantic spin pieces. I'm getting tag team abuse! Let's leave it there buddy, and I can just post the bugs, and see if FD answers in public, where he can't blame PT or promise a new version.

I quoted a post you made, saying that your query went unanswered. I don't know why you try to spin everything.

Good luck.

You do understand there are instances where these guys that create software have to make changes based on the poker sites as well as changes that occur in HM/PT as well right?


It seems FD indicated something was required from PT regarding one of the issues you are having, but it took a lot longer than expected. i'm sure he wants nothing more than to clear it up for you.

Yes. It usually takes a few days. Has the LB function worked in the past 2 years?

FreakDaddy himself, has stopped blaming PT, and it's only being done through rowhousepd, who's posts sound like adverts for LB.
PT are blameless. They didn't ask him to release software with the wrong videos, bugs, and a replayer that doesn't work, nor have they made claims they can't keep. They can't be blamed for third party promises, the guy should have known they couldn't keep. Pokertracker's software, support and professionalism are excellent.

FD also admitted he was misinforming customers ( he didn't send the proof he claimed).