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Old 06-09-2014, 12:52 AM   #26
buckbomb56
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Re: Bovada Poker Card Catcher HUD

I tried the trial, however, when I enable the hand catcher, my tables start to flash and no hands are in the hand history folder. Thoughts?
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Old 06-09-2014, 12:54 AM   #27
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Re: Bovada Poker Card Catcher HUD

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Download, setup, and start up seem pretty straight forward and worked for me. However, during 3 separate sessions (1 table only/each session) after 10-15 minutes into session, Hero stats disappear and stat placement of other players become out of sync. When clicking rotate stats I get the message "You need to play some hands so we can find you". Suggestions?
Yeah, there was a bug that we had on some systems. We've been testing this for an extremely long time with a large beta testing team, but until it has real world exposure you won't get everything. We just put up a new release today (.10), and this should solve your issue. If it doesn't for any reason, just let me know. I'll have the developer look at it, and ask about extending a trial if you need it.
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Old 06-09-2014, 12:57 AM   #28
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by AA Suited View Post
so instead of 3 software programs (HI, your bovada HH converter and HM2), I just need 2 (your card catcher Hud and hm2)? cool.

here's a question-> why not write your own poker tracking software so we can eliminate HM2 as well since you seem to specialize in Bovada?

Note:
I don't own any poker tracking software but am planning to get some this month since I'm playing more online (Bovada).
Correct.

As to your second question, it's not the direction we want to go. We have a lot of new products coming out including a new phone training app later this month.

Yeah, try them both out and see what you like. Both are good for different reasons.
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Old 06-09-2014, 12:59 AM   #29
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Re: Bovada Poker Card Catcher HUD

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I tried the trial, however, when I enable the hand catcher, my tables start to flash and no hands are in the hand history folder. Thoughts?
As long as they are cash games and not zone, then it should be saving hands. I've never heard of that happening before. Try going back to the site and downloading and installing the latest version. Let me know if that works better for you.
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Old 06-09-2014, 10:50 AM   #30
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by FreakDaddy View Post
Yeah, there was a bug that we had on some systems. We've been testing this for an extremely long time with a large beta testing team, but until it has real world exposure you won't get everything. We just put up a new release today (.10), and this should solve your issue. If it doesn't for any reason, just let me know. I'll have the developer look at it, and ask about extending a trial if you need it.
Thanks. Can I get a small extension on trial?
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Old 06-09-2014, 02:15 PM   #31
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Re: Bovada Poker Card Catcher HUD

The flickering has stopped with the latest version, however, I am still not seeing hand histories in the folder. Could this be because I am not using the default cards for Bovada?
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Old 06-10-2014, 12:43 AM   #32
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by FreakDaddy View Post
Yeah, there was a bug that we had on some systems. We've been testing this for an extremely long time with a large beta testing team, but until it has real world exposure you won't get everything. We just put up a new release today (.10), and this should solve your issue. If it doesn't for any reason, just let me know. I'll have the developer look at it, and ask about extending a trial if you need it.
Well, downloaded the .10 version this evening (support gave me a trial extension - great customer service!)

While the disappearing status problem seemed to be resolved, the stats now stop recording (vpip, pfr, etc.) after 8-15 hands. Funny thing is the stats not recording have no rhyme-or-reason meaning player 5, for example, stats stop recording at 6 hands while player 3 stats stopped recording after 15 hands.

Weird huh?

Oh, one more thing - session stats are not recording into HM2 however the site setup has the proper ACE POKER + subfolders recorded according to the Card Catcher tutorial video

I also made sure there were no animations active in the client software.

I'm hoping that the wiz kids at ACE can get this resolved. Even with the snags I've had to this point, this solution is heads-and-shoulders above HoldemIndicator IMHO.

If there's any configuration/setup information you need from me, be happy to oblige!

Thanks for your time and attention FreakDaddy
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Old 06-10-2014, 04:16 PM   #33
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by buckbomb56 View Post
The flickering has stopped with the latest version, however, I am still not seeing hand histories in the folder. Could this be because I am not using the default cards for Bovada?
Bingo.

Ya, it can do four colored deck, etc... but no table or card mods. It can't handle that based on the method. If you change that you'll be golden.
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Old 06-10-2014, 04:19 PM   #34
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by tbo773 View Post
Well, downloaded the .10 version this evening (support gave me a trial extension - great customer service!)

While the disappearing status problem seemed to be resolved, the stats now stop recording (vpip, pfr, etc.) after 8-15 hands. Funny thing is the stats not recording have no rhyme-or-reason meaning player 5, for example, stats stop recording at 6 hands while player 3 stats stopped recording after 15 hands.

Weird huh?

Oh, one more thing - session stats are not recording into HM2 however the site setup has the proper ACE POKER + subfolders recorded according to the Card Catcher tutorial video

I also made sure there were no animations active in the client software.

I'm hoping that the wiz kids at ACE can get this resolved. Even with the snags I've had to this point, this solution is heads-and-shoulders above HoldemIndicator IMHO.

If there's any configuration/setup information you need from me, be happy to oblige!

Thanks for your time and attention FreakDaddy
You're welcome. We're still working out a couple of last kinks, but for the most part people seem to be using it fine.

If you're getting some hands, but it's stopping, then it has to be recording stats into HM2. I'm not totally sure what you mean, but the stopping is an issue. Just make sure you don't have any table or card mods running.

We do have another update coming out today, so I'll post in here when it's out. Thanks for your feedback. If this next update doesn't work for you for any reason, getting a log file would be helpful in seeing what's happening on your system.
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Old 06-10-2014, 04:21 PM   #35
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Old 06-10-2014, 06:07 PM   #36
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by FreakDaddy View Post
You're welcome. We're still working out a couple of last kinks, but for the most part people seem to be using it fine.

If you're getting some hands, but it's stopping, then it has to be recording stats into HM2. I'm not totally sure what you mean, but the stopping is an issue. Just make sure you don't have any table or card mods running.

We do have another update coming out today, so I'll post in here when it's out. Thanks for your feedback. If this next update doesn't work for you for any reason, getting a log file would be helpful in seeing what's happening on your system.
Thank you! I'll await latest update. Take care.
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Old 06-10-2014, 07:37 PM   #37
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Re: Bovada Poker Card Catcher HUD

The flicker is back Apparently it only happens when I have multiple tables open. All tables after the first one flicker, never the first one opened. Are there any settings I can try turning off to fix it?
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Old 06-10-2014, 07:46 PM   #38
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Re: Bovada Poker Card Catcher HUD

Also, if hero goes to showdown in a heads up cash game and it's checked on the river, the losing hand is not captured if the hero wins.
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Old 06-11-2014, 01:47 AM   #39
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by buckbomb56 View Post
The flicker is back Apparently it only happens when I have multiple tables open. All tables after the first one flicker, never the first one opened. Are there any settings I can try turning off to fix it?
If you're getting heavy flicker, then it's a resource issue. You may get some from time to time (quick flicker), but in general it shouldn't be much. If it is, then probably reducing computer resource. If you're running it with HM2, because it's so resource intensive it increases the possibility of this happening. I run it on 4 tables though with HM2 and it's fine, so it just depends on system and resources.
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Old 06-11-2014, 01:48 AM   #40
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Re: Bovada Poker Card Catcher HUD

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Also, if hero goes to showdown in a heads up cash game and it's checked on the river, the losing hand is not captured if the hero wins.
This happened once, or you've seen it happen several times? It shouldn't happen, but just let me know.
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Old 06-11-2014, 01:49 AM   #41
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Re: Bovada Poker Card Catcher HUD

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Thank you! I'll await latest update. Take care.
Update is on ace poker solutions site. You'll just have to download and re-install it.
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Old 06-11-2014, 01:45 PM   #42
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Re: Bovada Poker Card Catcher HUD

I have an i7 with 16gigs of ram, so likely not a resource issue, but I will look into the flicker more and see if turning off everything else fixes it (Using PT4). In regards to the showdown issue, it happens everytime for me.
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Old 06-11-2014, 05:26 PM   #43
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by FreakDaddy View Post
Update is on ace poker solutions site. You'll just have to download and re-install it.
Update seems to have resolved missing player stats. Good job and thank you. Hands are not being recorded in hm2, however. After checking hand history directory and not seeing any files I'm beginning to suspect system resource issues. I'm going to load specific software on another more powerful system and give it a whirl.

Thanks FreakDaddy/Ace Poker for being so supportive and attentive with me. You guys are a great group.
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Old 06-11-2014, 07:37 PM   #44
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Re: Bovada Poker Card Catcher HUD

The software is using a ton of resources:

http://cl.ly/image/021R0H050q2r

Does that look right?
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Old 06-11-2014, 07:46 PM   #45
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by tbo773 View Post
Update seems to have resolved missing player stats. Good job and thank you. Hands are not being recorded in hm2, however. After checking hand history directory and not seeing any files I'm beginning to suspect system resource issues. I'm going to load specific software on another more powerful system and give it a whirl.

Thanks FreakDaddy/Ace Poker for being so supportive and attentive with me. You guys are a great group.
Thanks, but I'm not sure what you mean. How do you have stats, but you don't have hands? That's impossible.

Are you sure you're looking for username hero in HM2?
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Old 06-11-2014, 07:48 PM   #46
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Re: Bovada Poker Card Catcher HUD

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Originally Posted by buckbomb56 View Post
The software is using a ton of resources:

http://cl.ly/image/021R0H050q2r

Does that look right?
No, but the developer did change something on the resource side. This may also might be a .net bug though where it's not dropping info when it should be. Do you know what version you're running by chance?

The highest I had seen it at was less than 1/2 of that. I'll have to ask him and see what he says. I know that we're going to add a setting to adjust it back or set it higher depending on system resources. We've already talked about that. I never saw anything near that high with beta testers either. Thanks for letting me know though.

Last edited by FreakDaddy; 06-11-2014 at 08:13 PM.
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Old 06-11-2014, 09:57 PM   #47
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Re: Bovada Poker Card Catcher HUD

I'm running version 1.00.10. If you need any more information, let me know. It does fluctuate between 500megs to almost a 1gig
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Old 06-11-2014, 11:24 PM   #48
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Re: Bovada Poker Card Catcher HUD

Sorry, I mean what .net version you have.

But on a side note, there is a newer version of the bovada card catcher. You can download it on the site.
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Old 06-12-2014, 05:00 AM   #49
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Re: Bovada Poker Card Catcher HUD

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Thanks, but I'm not sure what you mean. How do you have stats, but you don't have hands? That's impossible.

Are you sure you're looking for username hero in HM2?
Well, don't I feel like a donk. You were right FreakDaddy, had default name set in HM2 to name used when importing HH with Bovada Hand Converter. When I switched to Hero, lo-and-behold hands were there.

I think you mentioned earlier in our communications that ACE would be giving a discount for Card Catcher to folks who purchased the Hand Converter?

Again, thanks for your time and patience.
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Old 06-12-2014, 01:50 PM   #50
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Re: Bovada Poker Card Catcher HUD

I have .net 4.5.50938. My trial has ran out, any chance to get an extended one? Willing to buy once my issues are resolved.
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