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Old 07-25-2018, 10:50 AM   #4326
MikeyH505
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Re: Ignition/Bodog Poker Card Catcher HUD

Does the bovada catcher also work with BOL, or are these 2 separate products?
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Old 07-25-2018, 02:46 PM   #4327
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by Turningham View Post
Hey Freakdaddy,
On the website it says this works with Zone - I'm assuming it will just import the hands to PT4 and not run a HUD right?
Correct. It just imports like the site says. You could run a HUD w/ it, but because it's anonymous all of the stats would just say zero.
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Old 07-25-2018, 02:47 PM   #4328
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by BlueCollarPoker View Post
I came just to confirm this, how come youre able to provide us the alpha build while I cant even find it on the pt4 website?
Because the owner of PT4 said we could provide it.
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Old 07-25-2018, 03:36 PM   #4329
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by MikeyH505 View Post
Does the bovada catcher also work with BOL, or are these 2 separate products?
They are two separate products.
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Old 07-31-2018, 07:59 PM   #4330
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Re: Ignition/Bodog Poker Card Catcher HUD

Have a problem with Omaha hand not showing up in cash game how to please help
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Old 08-02-2018, 02:48 PM   #4331
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by doctorflush View Post
Have a problem with Omaha hand not showing up in cash game how to please help
I'd contact support w/ more details and probably a log. Your comment here is a bit too vague to address.
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Old 08-02-2018, 05:36 PM   #4332
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Re: Ignition/Bodog Poker Card Catcher HUD

I bought the Hand Converter back in June of 2014 and the Card Catcher in August 2015. Have never been prompted to renew since then and last used everything about a month and a half ago, but tried today and none of my licenses are working. I'm fine with paying to renew if I need to but not sure if I should have been grandfathered in. Can someone let me know? Thanks.
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Old 08-03-2018, 12:08 AM   #4333
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by RAHZero View Post
I bought the Hand Converter back in June of 2014 and the Card Catcher in August 2015. Have never been prompted to renew since then and last used everything about a month and a half ago, but tried today and none of my licenses are working. I'm fine with paying to renew if I need to but not sure if I should have been grandfathered in. Can someone let me know? Thanks.
The products actually changed to Ignition and were totally re-written, so you're grandfathered in the sense you just need to pay for renewal. We gave previous / older customers an extra year before this was even set to expire. If you have another other questions, feel free to contact support w/ your serials or e-mails and they can look everything up for you.
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Old 08-04-2018, 01:26 PM   #4334
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Re: Ignition/Bodog Poker Card Catcher HUD

Ignition Card Catcher Update - v2.11.6:

http://acepokersolutions.com/poker-s...up_v2.11.6.exe

- BTN fix for zone poker

This build is also released as an auto update.
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Old 08-07-2018, 02:48 AM   #4335
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Re: Ignition/Bodog Poker Card Catcher HUD

I have the card catcher, if I want to download hands from the site do I need the HH converter as well?
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Old 08-07-2018, 09:46 PM   #4336
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by Ihooper88 View Post
I have the card catcher, if I want to download hands from the site do I need the HH converter as well?
Yes, if you're playing on downloading to see all known hole cards then you need the converter too. All opponent hole cards are only available 24 hours after play, so they can't be grabbed w/ the catcher in real time.
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Old 08-08-2018, 09:47 AM   #4337
doctorflush
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Re: Ignition/Bodog Poker Card Catcher HUD

I'm have a problem with all my zone hands showing up as duplicate in poker tracker 4?
Am I doing something wrong? How to fix?
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Old 08-08-2018, 02:16 PM   #4338
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by doctorflush View Post
I'm have a problem with all my zone hands showing up as duplicate in poker tracker 4?
Am I doing something wrong? How to fix?
I have no idea. I've never heard of anyone having that issue, so I'd need to see your log to see what's going on. If you click on settings in the catcher, and click on create log, if you send the .zip file to support, they can have someone look at it.

Have you tried Drivehud, and are you having the same issue with that?
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Old 08-10-2018, 01:09 PM   #4339
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Re: Ignition/Bodog Poker Card Catcher HUD

I'm getting this message when i start ignition card catcher http://prntscr.com/kh4uq2 prompting me to upgrade to the most recent version of pokertracker 4 even though I have the most recent version. The Hud still seems to be mostly working just have to restart it a bit more often
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Old 08-10-2018, 04:23 PM   #4340
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Re: Ignition/Bodog Poker Card Catcher HUD

When I started ICC today it asked me to update, after doing so it won't catch any tables. I've tried stop/starting catch and restarting software. Will tinker with it and see what else I can get it to do but not sure if bug or not.
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Old 08-10-2018, 04:27 PM   #4341
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Re: Ignition/Bodog Poker Card Catcher HUD

Solved, disregard last message.
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Old 08-11-2018, 01:51 PM   #4342
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by tedSTRETCH View Post
I'm getting this message when i start ignition card catcher http://prntscr.com/kh4uq2 prompting me to upgrade to the most recent version of pokertracker 4 even though I have the most recent version. The Hud still seems to be mostly working just have to restart it a bit more often
That's not good though. Can you click on settings in the catcher, and create log and send your .zip file it creates to support please. They can check out what's going on w/ your setup. Get it straightened out for you.
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Old 08-11-2018, 11:19 PM   #4343
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Re: Ignition/Bodog Poker Card Catcher HUD

So annoying... the ignition converter prompts me to download the hm2 every time (so i can see known hole cards and such) and finally i download the previous version from the link i click and now i can't get HM2 running
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Old 08-12-2018, 03:37 PM   #4344
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by Eudaimonia View Post
So annoying... the ignition converter prompts me to download the hm2 every time (so i can see known hole cards and such) and finally i download the previous version from the link i click and now i can't get HM2 running
Fyi, this is the incorrect support thread. This is for the card catcher.

There's an option to have it not show you that message. It says right on there, check here to not remind you anymore and it will only show that if known hole cards is checked in settings on the converter.

Try re-installing HM2 again, reboot. I've not heard of anyone every having an issue after downgrading, so I'm sure it's something simple.
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Old 08-13-2018, 12:38 PM   #4345
Eudaimonia
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Re: Ignition/Bodog Poker Card Catcher HUD

Quote:
Originally Posted by FreakDaddy View Post
Fyi, this is the incorrect support thread. This is for the card catcher.

There's an option to have it not show you that message. It says right on there, check here to not remind you anymore and it will only show that if known hole cards is checked in settings on the converter.

Try re-installing HM2 again, reboot. I've not heard of anyone every having an issue after downgrading, so I'm sure it's something simple.
Sorry about posting in the wrong thread, also what do u mean by re-installing HM2 again? Like i've downgraded to the previous version and it says i need to enter the key again and it won't work
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Old 08-13-2018, 01:45 PM   #4346
Eudaimonia
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Re: Ignition/Bodog Poker Card Catcher HUD

It says no activations left for this code, what do i do?
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Old 08-15-2018, 04:53 AM   #4347
i<3fishes
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Re: Ignition/Bodog Poker Card Catcher HUD

Hi, I think my catcher is duplicating hands from zone to reg. Does anyone have a similar issue to this?
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Old Yesterday, 04:40 PM   #4348
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by Eudaimonia View Post
It says no activations left for this code, what do i do?
Sounds like you need to reset your activations. You can do it from this link. I'd run it twice just in case.

https://www.acepokersolutions.com/software-reset/
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Old Today, 12:43 AM   #4349
Ihooper88
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Re: Ignition/Bodog Poker Card Catcher HUD

Is it normal for the cardcatcher to miss a lot of hands? I used notice it missed the odd big hand but it seems to miss lots of smaller hands everyday as well?
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