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Old 05-23-2018, 11:49 PM   #4301
DrMoonshine123
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Re: Ignition/Bodog Poker Card Catcher HUD

Hey! So I've bought the card catcher, the tournament version, and am using holdem manager.

When I play an ignition sng, the card catcher has the table listed at the bottom right, however, none of the files are going into c/programfiles/acepokersolutions/ignition card catcher/hand history. This folder is empty, and I'm not sure why. This is also the folder I have linked under auto import in my HM2. Any help is appreciated!

Doc
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Old 05-24-2018, 08:00 PM   #4302
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by DrMoonshine123 View Post
Hey! So I've bought the card catcher, the tournament version, and am using holdem manager.

When I play an ignition sng, the card catcher has the table listed at the bottom right, however, none of the files are going into c/programfiles/acepokersolutions/ignition card catcher/hand history. This folder is empty, and I'm not sure why. This is also the folder I have linked under auto import in my HM2. Any help is appreciated!

Doc
You need to make sure you have the card catcher running before you have tables loaded. You also need to make sure that your table is fully loaded, before you load your next table.
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Old 05-26-2018, 07:23 PM   #4303
tombstoneblues
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Re: Ignition/Bodog Poker Card Catcher HUD

my ignition card catcher isn't importing my zone hands anymore. any suggestions?
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Old 05-27-2018, 12:45 PM   #4304
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Re: Ignition/Bodog Poker Card Catcher HUD

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my ignition card catcher isn't importing my zone hands anymore. any suggestions?
Reboot. Same advice as above. Make sure you're not loading two tables at once. Load one zone table, then load the next.
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Old 05-27-2018, 06:14 PM   #4305
tombstoneblues
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by FreakDaddy View Post
Reboot. Same advice as above. Make sure you're not loading two tables at once. Load one zone table, then load the next.
tried all your suggestions and they still aren't being imported.Anything else I can try?
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Old 05-28-2018, 04:03 PM   #4306
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by tombstoneblues View Post
tried all your suggestions and they still aren't being imported.Anything else I can try?
Did you change any site settings in your database? If you go into the HH directory for the card catcher when you play, are you seeing hands written?

C:\Program Files (x86)\Ace Poker Solutions\Ignition Card Catcher\Handhistories

If so you can click on settings in the card catcher, and click create log. Send that .zip file file to support. If it was working before, some setting must have changed, and we should be able to see what's off in the logs.
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Old 05-28-2018, 04:52 PM   #4307
tombstoneblues
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Re: Ignition/Bodog Poker Card Catcher HUD

no new hands are showing up. ill send a email to support right now.
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Old 05-29-2018, 01:53 PM   #4308
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

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no new hands are showing up. ill send a email to support right now.
Ok, and just make sure you do the standard stuff like reboot.
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Old 06-07-2018, 01:33 PM   #4309
whatwonder
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Re: Ignition/Bodog Poker Card Catcher HUD

Is anyone else getting extreme lag when running the card catcher?
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Old 06-09-2018, 02:25 PM   #4310
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

I'd probably ask in the Ignition site thread on 2+2, but I've not seen anyone report anything like that which I can recall.
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Old 06-13-2018, 06:53 AM   #4311
dont3betme
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Re: Ignition/Bodog Poker Card Catcher HUD

today after a 2 hours session only 11 hands were converted and imported to hm2. is there any problem on your side?
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Old 06-14-2018, 02:16 PM   #4312
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by dont3betme View Post
today after a 2 hours session only 11 hands were converted and imported to hm2. is there any problem on your side?
Nope. If you had a HUD running during that entire time though, then the data is in your database. Maybe check to see if you have any filters set and clear them.
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Old 06-26-2018, 12:12 PM   #4313
GTOBalance
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Re: Ignition/Bodog Poker Card Catcher HUD

I paid for this and have been using it most days recently and this morning I opened it up and its asking me to register, thinks I have a trial, and its giving me errors about 'could not validate license' 404 errors etc.

Presumably an issue with your validation servers being down this morning?
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Old 06-27-2018, 05:49 PM   #4314
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by GTOBalance View Post
I paid for this and have been using it most days recently and this morning I opened it up and its asking me to register, thinks I have a trial, and its giving me errors about 'could not validate license' 404 errors etc.

Presumably an issue with your validation servers being down this morning?
No, we moved servers the other day because of a compromise. If you load it now you should be all good.
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Old 07-05-2018, 04:05 AM   #4315
Lilu7
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Re: Ignition/Bodog Poker Card Catcher HUD

Freakdaddy the link to the newest version is giving me a 404 error when I click it... new link available?
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Old 07-05-2018, 02:03 PM   #4316
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Re: Ignition/Bodog Poker Card Catcher HUD

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Freakdaddy the link to the newest version is giving me a 404 error when I click it... new link available?
If you mean this one, it works:
http://acepokersolutions.com/poker-s...up_v2.11.5.exe

And the latest will always be on the website if you click download trial.
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Old 07-06-2018, 12:05 AM   #4317
Lilu7
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Re: Ignition/Bodog Poker Card Catcher HUD

that link worked, thanks big hitter
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Old 07-08-2018, 01:23 PM   #4318
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

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that link worked, thanks big hitter
No, you're the big hitter.
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Old 07-10-2018, 02:21 AM   #4319
Slappatrap
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Re: Ignition/Bodog Poker Card Catcher HUD

Hi, I saw a few months ago you said you were going to talk to devs about hands from zone being put into the same group as reg hands, what was the result of that?

I used to have my zone hands filtered in (FAST) on PT4, now they are put with the reg hands.

Thanks
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Old 07-11-2018, 03:41 PM   #4320
FreakDaddy
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Re: Ignition/Bodog Poker Card Catcher HUD

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Originally Posted by Slappatrap View Post
Hi, I saw a few months ago you said you were going to talk to devs about hands from zone being put into the same group as reg hands, what was the result of that?

I used to have my zone hands filtered in (FAST) on PT4, now they are put with the reg hands.

Thanks
Yes, you're correct. I'm looking into this now because I see it as a development task but the priority shifted. I'll find out why though because it should be a pretty simple task. And I agree that it's better to have those separated out. ty.
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Old Today, 08:26 PM   #4321
hoodskier
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Re: Ignition/Bodog Poker Card Catcher HUD

I'm trying to configure the card catcher HUD with HM1. I can see the HH is being imported into HM but I can't launch the HUD. Will it only work with HM2?

Also even though I can see the HH being imported I'm not getting the results showing up in the database because I have hands from a different poker site stored here. What is the player alias I should search for to add to view my statistics?
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