Quote:
Originally Posted by tombstoneblues
tried all your suggestions and they still aren't being imported.Anything else I can try?
Did you change any site settings in your database? If you go into the HH directory for the card catcher when you play, are you seeing hands written?
C:\Program Files (x86)\Ace Poker Solutions\Ignition Card Catcher\Handhistories
If so you can click on settings in the card catcher, and click create log. Send that .zip file file to support. If it was working before, some setting must have changed, and we should be able to see what's off in the logs.