Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Notices

Commercial Software Discussion of commercial gambling-related / poker software & commercial graphics modifications

Reply
 
Thread Tools Display Modes
Old 05-29-2013, 11:55 PM   #126
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by Madsaac View Post
I purchased a whole series of lessons about 6 weeks a go and I have only recieved the first one. I recieved the first lesson on 24/04/2013.

I have tried contacting admin but no reply.
If you have gmail or hotmail, then it very likely went into junk/spam. Your response from our support, not the lessons. They are all ticketed and responded to, but I do see it getting filtered sometimes.

PM me, or e-mail support. I will have them send it to me and figure out what the issue is for you.
FreakDaddy is offline   Reply With Quote
Old 06-10-2013, 06:08 AM   #127
Johnston666
adept
 
Johnston666's Avatar
 
Join Date: Nov 2010
Location: Las Vegas, CA, Canada
Posts: 768
Re: Bovada Hand History Converter Software

Everytime I try to DL the trial version When I open it and try to run the set up it disappears... Any idea's why? I will buy this most likely I just want to see it work first.

Thanks!


Edit:

Figured it out and let me say I will be buying this tomorrow and thank you for your services this is AMAZING.

Last edited by Johnston666; 06-10-2013 at 06:32 AM.
Johnston666 is offline   Reply With Quote
Old 06-10-2013, 07:28 PM   #128
Johnston666
adept
 
Johnston666's Avatar
 
Join Date: Nov 2010
Location: Las Vegas, CA, Canada
Posts: 768
Re: Bovada Hand History Converter Software

So I've tried to DL my HH but it only downloaded 1/4 of them. Now all I see are files that say "open hand history file" "not available yet" and "download period finished".

But I dont have the option to Download All or Download the ones that say Open HH File...

Do I just need to wait a day or something?
Johnston666 is offline   Reply With Quote
Old 06-11-2013, 12:09 AM   #129
Jtalon
stranger
 
Join Date: Nov 2007
Posts: 7
Re: Bovada Hand History Converter Software

When getting the 'Hands From Disk' using PT4, a window pops up saying to Select Year. "Tribeca hand histories do not store the year. Please instruct us on how to process the year for the hands in this import session." So I check the box that says USE the file date year instead of year selector. Click OK and then the hands come up as Poker Stars, so I do have them, but they all come up as Full Ring not 6max.
Jtalon is offline   Reply With Quote
Old 06-11-2013, 05:11 AM   #130
Waldo Reed
newbie
 
Join Date: Apr 2013
Posts: 39
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by Johnston666 View Post
So I've tried to DL my HH but it only downloaded 1/4 of them. Now all I see are files that say "open hand history file" "not available yet" and "download period finished".

But I dont have the option to Download All or Download the ones that say Open HH File...

Do I just need to wait a day or something?
1) Hand histories labeled "not available yet" must be 24 hours old before they can be downloaded.

2) Hand histories labeled "download period finished" are older than the 7 day window allowed by Bovada.

3) Hand histories labeled "open hand history" have already been downloaded by you. On PC check c:\Bovada\Hand History\acctnumber\ for your hand history files.
Waldo Reed is offline   Reply With Quote
Old 06-11-2013, 12:13 PM   #131
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by Jtalon View Post
When getting the 'Hands From Disk' using PT4, a window pops up saying to Select Year. "Tribeca hand histories do not store the year. Please instruct us on how to process the year for the hands in this import session." So I check the box that says USE the file date year instead of year selector. Click OK and then the hands come up as Poker Stars, so I do have them, but they all come up as Full Ring not 6max.
Yes, we are fixing this for PT. I know this is in the next automatic update.
FreakDaddy is offline   Reply With Quote
Old 06-18-2013, 12:25 PM   #132
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Auto update on the converter that will detect and mark 6-max and full ring hands better.

Also, important update information for Poker Tracker users. Poker Tracker came to us to ask that we remove known hole cards from our software. They felt that because some people complained about all-in EV stats being off, this reflected poorly on their software and they wanted it removed. We suggested some other viable alternatives, but they were insistent on this change. So this latest update will remove known hole cards if you are a Poker Tracker user. If you still want known hole cards, you still have a couple of options.

1) Don't update the converter or poker tracker. PT is going to block these hands in their next update.
2) Use Holdem Manager since it will still work and they don't have an issue with this.

Again, apologies to PT users. We don't really fully understand PT reasoning, we thought it would be more viable to have it explained to users and allow them to decide if all-in EV was important to them or not, but PT saw it otherwise and we respect that position. If you have any questions, you can contact them.
FreakDaddy is offline   Reply With Quote
Old 06-18-2013, 04:27 PM   #133
smurg
old hand
 
smurg's Avatar
 
Join Date: May 2008
Location: ♫←²²²→♫
Posts: 1,448
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by FreakDaddy View Post
Auto update on the converter that will detect and mark 6-max and full ring hands better.

Also, important update information for Poker Tracker users. Poker Tracker came to us to ask that we remove known hole cards from our software. They felt that because some people complained about all-in EV stats being off, this reflected poorly on their software and they wanted it removed. We suggested some other viable alternatives, but they were insistent on this change. So this latest update will remove known hole cards if you are a Poker Tracker user. If you still want known hole cards, you still have a couple of options.

1) Don't update the converter or poker tracker. PT is going to block these hands in their next update.
2) Use Holdem Manager since it will still work and they don't have an issue with this.

Again, apologies to PT users. We don't really fully understand PT reasoning, we thought it would be more viable to have it explained to users and allow them to decide if all-in EV was important to them or not, but PT saw it otherwise and we respect that position. If you have any questions, you can contact them.
Can you just make it a tickbox option defaulted to not include known hole cards?

Why is it in all builds going forward (or at least keep 2 builds up to date for both options)?

Reducing functionality after the fact is in poor taste.

Their argument is pretty ridiculous and unless they gave you a decent sum of money according to software sales, I don't know you would limit your customers. If they're not allowing the importation of known hole cards anyways, then why do you still have to change (besides providing an option to blank them out to allow for future PT imports)?
smurg is offline   Reply With Quote
Old 06-18-2013, 05:51 PM   #134
TilICollapse
newbie
 
Join Date: Apr 2011
Posts: 23
Re: Bovada Hand History Converter Software

I still use HM1 and can no longer see known hole cards... any way to fix this?
TilICollapse is offline   Reply With Quote
Old 06-18-2013, 08:19 PM   #135
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by smurg View Post
Can you just make it a tickbox option defaulted to not include known hole cards?

Why is it in all builds going forward (or at least keep 2 builds up to date for both options)?

Reducing functionality after the fact is in poor taste.

Their argument is pretty ridiculous and unless they gave you a decent sum of money according to software sales, I don't know you would limit your customers. If they're not allowing the importation of known hole cards anyways, then why do you still have to change (besides providing an option to blank them out to allow for future PT imports)?
It's unfortunately beyond our control. We agree with you 100%, but for some reason they were extremely adamant. We tried to make every logical argument to them we could, but it fell on deaf ears. It's their software, so they can do what they want. They made a choice the block the functionality. We could not foresee that they would make this into an issue.

They first approached us and said it was a moral issue. People shouldn't be able to see others hole cards, but then we asked why does it matter if the players are anonymous, the cards aren't known for 24 hours, and you'll never know who you've played against. Then it became because it messed up All-in EV calculations. We said we could just make a checkbox like you said, but that was a no as well. We have to change because they were just going to block them. Honestly, it's a really long exchange between us and them, and the bottom line is it's their software and out of our control.

Like I said, you can just not update if you want to keep the functionality. You can let them know your position as a customer as well. That's all we can do though.
FreakDaddy is offline   Reply With Quote
Old 06-18-2013, 08:21 PM   #136
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by TilICollapse View Post
I still use HM1 and can no longer see known hole cards... any way to fix this?
Try to check for updates again and re-import. It should work, and if it doesn't for any reason, let me know please.
FreakDaddy is offline   Reply With Quote
Old 06-18-2013, 10:22 PM   #137
smurg
old hand
 
smurg's Avatar
 
Join Date: May 2008
Location: ♫←²²²→♫
Posts: 1,448
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by FreakDaddy View Post
It's unfortunately beyond our control. We agree with you 100%, but for some reason they were extremely adamant. We tried to make every logical argument to them we could, but it fell on deaf ears. It's their software, so they can do what they want. They made a choice the block the functionality. We could not foresee that they would make this into an issue.

They first approached us and said it was a moral issue. People shouldn't be able to see others hole cards, but then we asked why does it matter if the players are anonymous, the cards aren't known for 24 hours, and you'll never know who you've played against. Then it became because it messed up All-in EV calculations. We said we could just make a checkbox like you said, but that was a no as well. We have to change because they were just going to block them. Honestly, it's a really long exchange between us and them, and the bottom line is it's their software and out of our control.

Like I said, you can just not update if you want to keep the functionality. You can let them know your position as a customer as well. That's all we can do though.
So Pokertracker owns AcePokerSolutions?

It didn't seem like it but why would you have to listen to them in regards to what you do with your software?

A checkbox to leave the known hole cards intact would solve the problem (and default unticked would hide them so they can import the hands into PT4).

I'm still on PT3 and want continued updates for known hole cards.

So if the Bovada HH format is changed at all, then we're screwed?
smurg is offline   Reply With Quote
Old 06-19-2013, 01:15 AM   #138
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by smurg View Post
So Pokertracker owns AcePokerSolutions?

It didn't seem like it but why would you have to listen to them in regards to what you do with your software?

A checkbox to leave the known hole cards intact would solve the problem (and default unticked would hide them so they can import the hands into PT4).

I'm still on PT3 and want continued updates for known hole cards.
No, of course they don't own our company. They are in control of what kind of data they want to import into their software. They were going to just block any of these converted hands so they wouldn't import anymore. So we either needed to change, or not support them anymore.

This was their decision, their request, and it's their software. We don't agree with how they handled it, but there's nothing more we can do. We tried to reason with them. If you don't agree with their position, you can contact them via their form:
http://www.pokertracker.com/contact/...hp?cat_id=2336

There's nothing else we can do at this point. With the latest converter update, you can select and use HM as the converter option, and don't update to the latest PT update and it will work the same. If you go to the next PT update, it will not support this feature anymore though.

Quote:
So if the Bovada HH format is changed at all, then we're screwed?
Bovada has changed it's format several times. Any software you use, database or otherwise, needs to adapt to any changes in the formatting. We've updated anytime Bovada has changed it's format. I'm not sure what this question has to do with this issue about known hole cards.
FreakDaddy is offline   Reply With Quote
Old 06-19-2013, 04:10 AM   #139
Waldo Reed
newbie
 
Join Date: Apr 2013
Posts: 39
Re: Bovada Hand History Converter Software

I understand why you want to keep PT as an ally. I'm glad I upgraded HM1 to HM2 instead of switching to PT4.
Waldo Reed is offline   Reply With Quote
Old 06-19-2013, 06:29 AM   #140
William340
newbie
 
Join Date: Jan 2010
Posts: 39
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by FreakDaddy View Post
Try to check for updates again and re-import. It should work, and if it doesn't for any reason, let me know please.
I have the same problem.
I use HEM2 and now the output of my converter no longer has opponents hole cards.
I checked for new updated, but it says none available, which does not surprise me as it just downloaded *this* update after 9pm last night.

I thought maybe I had overlooked the "select poker system" button, but all that seems to do is bring up the tutorial selection box.

I tried to select this anyway & re-convert, but the output hand file still does not have opponents holecards.
William340 is offline   Reply With Quote
Old 06-19-2013, 11:18 AM   #141
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by William340 View Post
I have the same problem.
I use HEM2 and now the output of my converter no longer has opponents hole cards.
I checked for new updated, but it says none available, which does not surprise me as it just downloaded *this* update after 9pm last night.

I thought maybe I had overlooked the "select poker system" button, but all that seems to do is bring up the tutorial selection box.

I tried to select this anyway & re-convert, but the output hand file still does not have opponents holecards.
Ok, thanks for letting me know. We're double checking for any potential bugs or issues, and I'm talking with the developer now. It works fine for me, but there may be some config not setting or something. We'll get it worked out today.
FreakDaddy is offline   Reply With Quote
Old 06-19-2013, 04:05 PM   #142
ppppokerface
stranger
 
Join Date: Mar 2013
Posts: 7
Re: Bovada Hand History Converter Software

Gaaaah, I'm having the same problem. Can't see the hole cards. Please fix ASAP
ppppokerface is offline   Reply With Quote
Old 06-19-2013, 06:24 PM   #143
dankhank
dankest of hanks
 
dankhank's Avatar
 
Join Date: Dec 2004
Location: for me the action is the juice
Posts: 7,794
Re: Bovada Hand History Converter Software

Having same problem with Holdem Manager 1.12.10b after I updated to BHC 1.0.12. No opponents hole cards unless I saw them at showdown.
dankhank is offline   Reply With Quote
Old 06-19-2013, 09:51 PM   #144
COKE_MAN
old hand
 
Join Date: Jul 2010
Posts: 1,330
Re: Bovada Hand History Converter Software

How are they going to block your converted hands? Are you converting these hands to emulate another poker site? i.e Converting the Bovada hands to look like Stars or something? Or are you converting the hands to the old Bodog format? The latter, they could block easily, the former would take a bit of work on their part and risk screwing up legitimate hands from that site.
COKE_MAN is offline   Reply With Quote
Old 06-19-2013, 09:51 PM   #145
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by ppppokerface View Post
Gaaaah, I'm having the same problem. Can't see the hole cards. Please fix ASAP
Don't worry, we will have a fix up. You can always re-import the hands that didn't show hole cards.
FreakDaddy is offline   Reply With Quote
Old 06-19-2013, 10:04 PM   #146
William340
newbie
 
Join Date: Jan 2010
Posts: 39
Re: Bovada Hand History Converter Software

Quote:
Originally Posted by FreakDaddy View Post
Don't worry, we will have a fix up. You can always re-import the hands that didn't show hole cards.
alright, I'm completely baffled.
I have not downloaded a new version, but now it IS bringing in the opponents holecards.

I did click on the "select poker system" button and it did bring up the tutorial selection menu again & I chose HEM.

which is what I tried this morning to no effect.

but the last bunch of hands I converted DO have all the holecards.

so, oddly, the 9 files from 6/17 that I did this morning do NOT have opponents holecards and the 4 files from 6/17 that I downloaded & converted this evening DO have them.

now I can't honestly say if it's "fixed" now, or I was doing something wrong this morning. (and last night)

while I realize this post does not make much sense, I still wanted to let you know.
William340 is offline   Reply With Quote
Old 06-19-2013, 10:38 PM   #147
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 9,662
Re: Bovada Hand History Converter Software

Thank you. No, there is still an issue for some people. We know what the problem is. Developer has fixed it and we're just testing it now. So it will be up soon. Thanks for letting me know though. I appreciate it.
FreakDaddy is offline   Reply With Quote
Old 06-20-2013, 04:38 PM   #148
drexah
Pooh-Bah
 
drexah's Avatar
 
Join Date: Nov 2004
Location: boston
Posts: 5,936
Re: Bovada Hand History Converter Software

so when it's fixed we'll just have to import the folder that processes the old hands right? having this issue as well of no hole cards for hands the last few days.
drexah is offline   Reply With Quote
Old 06-20-2013, 06:35 PM   #149
rakeme
Carpal \'Tunnel
 
rakeme's Avatar
 
Join Date: Dec 2011
Posts: 6,712
Re: Bovada Hand History Converter Software

I just downloaded the new update an hour ago and imported some new hands and can't see anyone's hole cards still. Is another update coming out to fix this?
rakeme is offline   Reply With Quote
Old 06-20-2013, 10:01 PM   #150
dark_horse
veteran
 
dark_horse's Avatar
 
Join Date: Dec 2004
Location: Ride th'snake
Posts: 2,785
Re: Bovada Hand History Converter Software

Last update I saw was last night. Still waiting here too. Doesn't seem to matter which you pick - HEM or PT - only shows hole cards of villain if there is a showdown. (but sometimes when I fold river, not sure why?)
dark_horse is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 05:09 AM.


Powered by vBulletin®
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright © 2008-2017, Two Plus Two Interactive
 
Poker Players - Streaming Live Online