Ok so I downloaded the trial and I imported two HU SNG's as instructed into the HEM 1. I see the two games and the statistics are correct. However, there is no EV / "Luck Adjusted Winnings." Is it not possible to get it to show EV?

Also, if I want it exclusively for SNG's, do I just choose "Tournaments: Omaha + Holdem" when purchasing?

Thanks in advance.

It's already out like I said, you just need to download it from the site.

The migration thing you mentioned we can't duplicate. No one else is having this issue either. We might need more details on this, but I'll have them continue to look into it.

You'll have to select poker system, and choose PT3/4 instead of HM. With HM hands, you can see all hole cards of opponents, so EV is not going to be correct. With PT3/4, opponent hole cards are removed.

To your last questions, yes, you'd just get the tournament version which includes Holdem + Omaha.

Thanks for the quick reply.

Does this mean that I use PT3/4 under the "Select Database" when converting, despite the fact that I only have HEM1 and no other program?

To clarify, I mean to see all in EV.

Correct. The PT3/4 will remove known hole cards and make the all-in EV number correct. You sacrifice knowing your opponents hole cards.

Just to confirm, this means I can set it as PT3/4 and run it and then import into HEM1 and I'll receive the all in EV in HEM1, correct?

Unfortunately my 24 hour trial ran out so I can't test the theory out to confirm that it's correct. If I purchase the version for SNG's and it doesn't work as described above can I get a refund? Thanks again for your patience.

After the new update, I'm getting asked to re-register my license key again. Haven't switched computers or made any changes, so I'm not sure why it's asking for it.

With the addition of the tournament support (we had to change the license key), some versions of BHC before a certain date may ask you to re-enter registration. Once you do this, it won't happen again.

Did you miss my question above his?

Specifically this part:

I went ahead and purchase the one for Tournaments. I clicked PT3/4 for database and converted the HH's and imported them into HEM1 and there is no all in EV.

Need assistance on this please.

Sorry, I just don't know what you mean. A) We don't control how the database handles the information. What I was trying to explain is that any all-in EV stats will not be accurate if all hole cards are shown. B) If you set the converter to remove the hole cards by selecting PT3/4, these will be accurate. Either way though, it will show all-in EV (which honestly is a pretty useless stat, but...).

Maybe if you can be more specific about what you're talking about. Where are you not seeing all-in EV?

Perhaps you aren't fully reading my posts and are just skimming (you did after all respond to someone after me, yet I posted itt directly above and went unanswered). I thought I clarified this pretty well with the posts itt, specifically:

To which you replied:

In summary, I have HEM1 and I wan't to see this "pretty useless stat" called all in ev. You told me to convert using the PT3/4 option and then import them into HEM1 to see the all in ev since it blocks cards, as you told me earlier. My 24 hour trial ran out so I purchase the serial number, followed the instructions, and I see no all in ev in my HEM1.

Hope this was clear enough.

So apparently you mean this is not showing for you under the graphing section (which was my question). I'll wait for you to confirm this. However, like I said we don't control the data once it's imported. Unless you're importing some tournament that's not showing the correct won amounts, the luck adjusted EV graph will show (mine shows in HM1 and I've seen screenshots of others users).

You can PM me a couple of the tourney's you're playing and I will have the developer look at them.

Thanks for the response. Yes, I think we're on the same page now. I'll reply to your PM later this evening and send a few HH's.

Ok, thanks. I'll have the developer take a look at it. It might be some format we haven't looked at very much or at all. I'll let you know.

For some reason, the converting process seemed to work, but when I go ahead and import the BovadaProcessed folder (or a single file within that folder) into PT4 Version:4.09.1 it says things like

02:12:21 pm: Warning: Tribeca: Unrecognized game type: seat+3: utg+1 lost with two pair [qc 7s kc js-kc js as ks jd] (Line #260)

and not a single hand was imported

Sigh .... watch the tutorial video (takes 1 minute). You are importing from the wrong folder. It's the first one listed in the application.

Sorry for the nubishness

Np at all... just wish I had a nickle for every time that's asked. I make people acknowledge they are aware of the video in the app. I'm going to highlight in bold the directory to import from and add some extra signs. Probably won't help, but I can try. lol

I would like to see you add a fourth text box to store the default folder to convert. I know I can click "convert folder" and the last one I used is selected in that dialog then I can just click, but it would be nice to just stat the app, click start and it goes using my default settings. My folder locations are not going to change and if they did, I am competent enough to adjust them accordingly.

To your last point, I can tell you from experience that it will not matter how many signs, flags, flashing banners, jumping sprites, big giant arrows, etc you put on there, you will have some people miss it. I deal with it almost daily, you should see some of the things I put on my screens. Short of having them send you the files and you doing it for them, you might try rewording the labels to be more clear. Terms that seem second nature to developers or designers don't always come across like we intend to the end user. Plus, no one reads docs anymore and watching videos seems to take too time.

So maybe something like:
*Where are your ORIGINAL Bovada files downloaded? - browse to folder - tooltip stating these are the ORIGINAL files downloaded form the Bv client. (assuming you take my suggestion above )

*Where do you want the ORIGINAL UNCONVERTED Bovada files moved after processing? - browse to folder - tooltip stating these are still the ORIGNAL UNCONVERTED files and are moved for archival and performance reasons.

*Where to you want the CONVERTED files stored? - browse to folder - tooltip stating these are the CONVERTED files and the one that PT and HEM should use.

Very wordy and doesn't make for a pretty screen, but if it clears it up for your users, probably worth it.

My $.02

Edit: I see you store the history folder in the config file, so it should be easy to add a "Convert folder using default settings" button or something

Thank you for the suggestions (they are good). I appreciate it.

if i play on bovada and use this software, will it write tourney summaries automatically?

ex: i play a $20 mtt and finish 1 of 69 for $420, will all necessary info write to HM1(buyin, entrants, format, etc) #sick brag but i didnt ship a tourney, in fact my first lolvoda deposit for $500 yesterday is down to $3

Nice sick brag. Yes, for just about every tourney it should have results info, etc.. the tournament support is still in beta, and I have seen a couple that people have sent that didn't add results, but this is fewer and fewer. There are a lot of different types of tournies, and some formatting is just odd. We fix anything we find pretty quick though.