Quote:
Originally Posted by outfit
Write Ignition and let them know.
wrote them an email...
"Thanks for contacting Poker at Ignition Casino Customer Service.
We apologize for any inconvenience that this has caused you.
Our Support Team is still working about the issues that our players are experiencing after downloading their hand history in our Poker software.
This option is only available through the Poker software and we don't have the tool to send your hand history from our end.
We recommend that you check the Poker software from time to time and download your hand history as we can't provide a timeframe for the fix."
looks like they won't be able to send past hand histories.