Join Date: Apr 2017
Posts: 71
Mods, please move this thread if it is in the wrong place. Thank you.
I live in the US and play on BetOnline. I have tried two different HUD's that supposedly are compatible by BetOnline. I tried Poker Indicator (which is supposed to work on its own) and another one called "BetOnline Card Catcher" (which works by converting your hand history into a format compatible with Poker Tracker 4).
Neither one works. "Card Catcher" launches and then just doesn't do anything. "Holdem indicator" launches and then attaches itself to whichever table I have open, but then doesn't do anything after that. It just stays blank and doesn't copy down any hands. I paid $99.50 for Holdem Indicator. They do not have a customer service number, only an email address. When I emailed them, they emailed me back with a set of instructions that I couldn't understand.
What should I do?