HUD Holdem Manager Support - Page 944 - Poker Software -- Two Plus Two Poker Forums

Thanks for previous help.

Can I use my own HUD when I play HH via HEM? Current it shows up the default HUD.

Are there any links to setup customized pop up for eash street (like pre flop, flop, turn or so on?

Thanks again.

Quote

08-07-2011 , 07:06 PM

#23577

loveminuszero

Pooh-Bah

Join Date: Aug 2006 Posts: 3,920

Thanks for the suggestions netsrak but my HUD still isn't working. Tried all of the things you suggested but no luck

Quote

08-08-2011 , 03:30 AM

#23578

netsrak

grinder

Join Date: Oct 2009 Posts: 584

Quote:

Originally Posted by Mylife0115

If you have different Hud configurations you need to configure for each of them under "Use for" where it should be used. If you don't need the default hud best is to connect it to a site you are not playing.

You may find sample huds etc here: http://forums.holdemmanager.com/file-repository/

Quote:

Originally Posted by loveminuszero

Thanks for the suggestions netsrak but my HUD still isn't working. Tried all of the things you suggested but no luck

We need the answers from the FAQ and the config file. I suggest you mail it to support@holdemmanager.com

Quote

08-08-2011 , 05:07 PM

#23579

HipsterDufes

veteran

Join Date: Nov 2007 Posts: 2,308

Quote:

Originally Posted by fozzy71

There are 3 long horizontal bars below those:

My Info
License Keys
Transactions

Click on any of them to expand/close.

The only bar that I have is My Info ..

Quote

08-08-2011 , 11:08 PM

#23580

10bbs

grinder

Join Date: Sep 2009 Posts: 499

Is there a way to filter full ring cash games other than editing filter to >6 players so I can see results in full ring regardless of how many total players are on the table?

Quote

08-09-2011 , 03:45 AM

#23581

netsrak

grinder

Join Date: Oct 2009 Posts: 584

Quote:

Originally Posted by HipsterDufes

The only bar that I have is My Info ..

Are you logged in? Please add a screenshot.

Quote:

Originally Posted by 10bbs

Is there a way to filter full ring cash games other than editing filter to >6 players so I can see results in full ring regardless of how many total players are on the table?

HM doesn't differentiate between the table types. It just uses the number of players at the table.
http://faq.holdemmanager.com/questio...d+full+ring%3F

Quote

08-09-2011 , 02:14 PM

#23582

PAROOVKA

grinder

Join Date: Mar 2011 Posts: 405

Quote:

Originally Posted by netsrak

License problems: our license server was down - should work again now.

Is it not working again? I could open HEM yesterday and today got the same screen as displayed by the other guys last week.
Thanx!

Quote

08-09-2011 , 02:22 PM

#23583

fozzy71

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 38,192

Quote:

Originally Posted by PAROOVKA

Is it not working again? I could open HEM yesterday and today got the same screen as displayed by the other guys last week.
Thanx!

Please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com

If your Windows is hiding known file extensions the file will simply be called 'reg'.

Quote

08-09-2011 , 02:36 PM

#23584

MrTynKyn

grinder

Join Date: Sep 2006 Posts: 587

I cant open HM today cause error conecting to the servers.
I have reset my keys , just in case with no luck
I sent reg,log to support@holdemmanager.com
PC2 license works

Last edited by MrTynKyn; 08-09-2011 at 02:42 PM.

Quote

08-09-2011 , 02:45 PM

#23585

fozzy71

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 38,192

Quote:

Originally Posted by PAROOVKA

Is it not working again? I could open HEM yesterday and today got the same screen as displayed by the other guys last week.
Thanx!

Quote:

Originally Posted by MrTynKyn

I cant open HM today cause error conecting to the servers.
I have reset my keys , just in case with no luck
I sent reg,log to support@holdemmanager.com
PC2 license works

We had a temporary issue with our server which is now resolved and we apologize for any inconvenience caused. If you have not already done so please try running Holdem Manager again. If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com

Quote

08-09-2011 , 02:47 PM

#23586

MrTynKyn

grinder

Join Date: Sep 2006 Posts: 587

Its works now , thanks for your quickly answer

Quote

08-09-2011 , 03:11 PM

#23587

fozzy71

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 38,192

Sorry for the up-tick in registration issues recently. We have found the cause of the problems and removed it from the registration server, so things should go back to normal now.

Quote

08-09-2011 , 06:00 PM

#23588

PAROOVKA

grinder

Join Date: Mar 2011 Posts: 405

Quote:

Originally Posted by fozzy71

Sorry for the up-tick in registration issues recently. We have found the cause of the problems and removed it from the registration server, so things should go back to normal now.

My one works as well, thanx for the quick reply

All the best to you, guys!

Quote

08-09-2011 , 09:46 PM

#23589

chip-star

veteran

Join Date: Sep 2006 Posts: 2,171

How do I stop the hud from popping up and stealing focus?

At the moment when ever I hover my curser over my hud stats not only do more stats pop up but it also steals focus on the table bringing it to the front of the screen which is making cascading impossible.

Thankyou.

Quote

08-09-2011 , 10:35 PM

#23590

fozzy71

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 38,192

Try to disable the hover-over popup feature:

hud options > tables preferences > [X] click for popup

Quote

08-10-2011 , 06:39 AM

#23591

astrobel

adept

Join Date: Jul 2009 Posts: 1,100

Hi,

what's the cost of upgrading HEM to HEM2 ? Cheers.

Quote

08-10-2011 , 07:54 AM

#23592

RDB

centurion

Join Date: Mar 2011 Posts: 118

Quote:

Originally Posted by astrobel

Hi,

what's the cost of upgrading HEM to HEM2 ? Cheers.

A final decision has not been made on the price to upgrade to HM2 - however recent purchasers of Holdem Manager will receive a discount off of the standard upgrade price. Anyone who has purchased Holdem Manager on or after May 1 will receive a free upgrade to HM2.

Quote

08-10-2011 , 08:14 AM

#23593

Quidsy

newbie

Join Date: Mar 2011 Posts: 46

I'm nearing the end of my HEM trial and am going to purchase
1) Should I wait until this is launced or will I get upgrade
2) on a seperate note, do I need to purchase before my trial runs out to keep all the hands data I've collected so far?

Many thanks.

Quote

08-10-2011 , 09:26 AM

#23594

netsrak

grinder

Join Date: Oct 2009 Posts: 584

Quote:

Originally Posted by Quidsy

All users who bought a HM1 license after 1st of May will receive a free upgrade.

You will not loose your data when the trial is over.

Quote

08-10-2011 , 10:46 AM

#23595

astrobel

adept

Join Date: Jul 2009 Posts: 1,100

Quote:

Originally Posted by RDB

A final decision has not been made on the price to upgrade to HM2 .

Thanks. Any HEM rep could please comment how that info will be communicated to current HEM customers ?

Quote

08-10-2011 , 01:16 PM

#23596

ADK

Pooh-Bah

Join Date: Sep 2006 Posts: 3,655

how do i remove the tournament HEM icon that appears before "36"?

Quote

08-10-2011 , 04:48 PM

#23597

fozzy71

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 38,192

Quote:

Originally Posted by ADK

how do i remove the tournament HEM icon that appears before "36"?

Hud Options > Tourney HUD Filters > [ ] Include a BB VPIP/PFR grid in HUD popup

Quote

08-10-2011 , 04:52 PM

#23598

HipsterDufes

veteran

Join Date: Nov 2007 Posts: 2,308

Quote:

Originally Posted by netsrak

Are you logged in? Please add a screenshot.

Uploaded with ImageShack.us

Quote

08-10-2011 , 06:21 PM

#23599

ADK

Pooh-Bah

Join Date: Sep 2006 Posts: 3,655

Quote:

Originally Posted by fozzy71

Hud Options > Tourney HUD Filters > [ ] Include a BB VPIP/PFR grid in HUD popup

Didn't do anything unfortunately (tried relaunching hud still same)

Quote

08-10-2011 , 07:20 PM

#23600

BWillie

veteran

Join Date: May 2005 Posts: 2,645

Trying to set up my HUD on bodog...as usual, always have problems adjusting the HUD to stay at the same seat at all the tables open. I've tried setting my seat to 1-9 and while that makes it so the players HUD moves uniformly throughout the open tables, there will be a few that are mixed up and for the wrong player, where at the same seat at another table it will be correct. What to do?

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