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07-02-2009 , 04:56 PM
Quote:
Originally Posted by STARSCREAM.
+1 On anxiously awaiting HUD support for new Stars tables.
5xvpp and newvpp?

The current beta 1.09 Beta 11a should work. Beta 12 is due out tonight or tomorrow.

http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
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07-02-2009 , 05:28 PM
On FTP it loads great every time..but on Stars all of the names are all over the place and everything is always messed up for some reason..not sure the reason behind this? Any way to fix this so when I boot up tables the stats are on the right person?
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07-02-2009 , 05:51 PM
Quote:
Originally Posted by fozzy71
5xvpp and newvpp?

The current beta 1.09 Beta 11a should work. Beta 12 is due out tonight or tomorrow.

http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
Your kidding right?

I've been away for a month, I played cash noproblem then I noticed when I play a tourney. No Hud!! So I install 1.08.04, no Hud!! I install 1.09 Beta 11a and hud but every time it's turn my hud stats move and cover my cards. Useless!! Do, we really need to read 5000 posts to find out what is going on with the updates. Yes, I'm frustrated.
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07-02-2009 , 06:40 PM
Quote:
Originally Posted by jokah03
On FTP it loads great every time..but on Stars all of the names are all over the place and everything is always messed up for some reason..not sure the reason behind this? Any way to fix this so when I boot up tables the stats are on the right person?

How do i configure Holdem Manager to work with Poker Stars?


Here are my Cliff Notes (Sorry, they are pretty long for cliff notes. )

Quote:
You need to set your preferred sears in the pokerstars client - Options > Preferred Seat - First seat right of the chip tray is seat 1, and it goes clockwise.

Now you need to set your HEM preferred seats to match - HEM > HUD Options > Seating Preferences > Pokerstars

Also make sure you have 'pre-fetch' turned on - HEM > HUD Options > Site Options > Pokerstars > Check the 'Pre-fetch one hand' box. That should allow for the HUD to popup before the first hand is dealt.


-Also make sure these items are checked/unchecked accordingly:

HUD Options > Player Preferences > Make sure 'Fix my stats position' is Un-Checked

HUD Options > Table Preferences Un-Check 'Force Ontop'


-Now you should be able to start auto import, relaunch the HUD, and open a table of holdem and get the stats to pop up within 1 or 2 hands without playing. If they don't, you can manually add the prefetch folder to your Auto Import Folder Configuration > C:\Program Files\RVG Software\Holdem Manager\Importing\HEM Data. I prefer to align everything while observing, before sitting in and aligning my hero stats.

If/when you sit in and play, while adjusting the stat positions, you MUST NOT move any stat panels, until after HM has imported one hand. It's best to wait until at least your small blind hand, or once you can see your own stats have popped up. I make sure to add the 'abb. name' stat when aligning the panels.

Now you will want to Ctrl + Right-Click + Drag (holding all 3 buttons) the stat panels into their proper positions.

Table Manager > File > Save Positions

Close that table, open a new table, and see if the stat panels are fixed. If they seem to be in the correct position, try playing an orbit or two of micro-stakes to see if it works as well.

If I confused you, or you are still unable to get it aligned, please email me at fozzy@tiltbusternet and we will schedule a teamviewer session so I can show you how to do it.
************************************************** ********



Quote:
Originally Posted by River_Mitt
........Do, we really need to read 5000 posts to find out what is going on with the updates. Yes, I'm frustrated.

The Holdem Manager forums are your best place to find out what is current or ask your questions. There are 3 or 4 of us there that answer questions all day. There is a Quick Questions thread there that I try to answer as soon as I see the email notification. You are always more than welcome to start a new thread about any problems you may be having. It is much easier to sort out if you have your own thread for the issue. I am the only one that checks this thread, and I try to do it a couple times a day, but I spend the vast majority of the day looking for new threads/posts on the HM forums.

http://208.109.95.123/forum/index.php


There is a Releases Sub-Forum where you can always find the current beta thread with a download link and revisions list.

http://208.109.95.123/forum/forumdisplay.php?f=11



Now, to address your problem.

Quote:
but every time it's turn my hud stats move and cover my cards.
The new beta works fine for me. I just got done playing a few orbits while looking at someones HUD config they were having issues with.

When it's your turn to act, every ones stats move?? Or just your stats? Or does it only happen when you first sit down at a table? Or after you play your first Big Blind hand? What site?

As I explained to the poster above, when you use the preferred seating option at a poker site, and match that setting in HM, you need to make sure it is setup properly and that you do not move any panels around until after your first hand is played. If your preferred seat on Pokerstars is seat 3 in the bottom right corner, and you open a table with an empty seat in the top left corner, the Pokerstars client will 'spin' the table around to sit you in the proper location. The HUD doesn't realize the table has spun around, until after it imports the first hand with you and your seat number. Then the HUD will set the panels where they belong. If you were busy moving the panels around while waiting for your Big Blind, they will be wrong once HM imports your Big Blind hand and repositions the panels.

If that doesn't explain what is going on in your situation, or you need any sort of help getting it to work properly, please start a new thread on the HM forums. If we can't figure out what's happening from the details in your thread we can always do a remote support session and take a look at things first hand.
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07-02-2009 , 07:25 PM
Will someone explain how to import a tournament summary on Stars? I assume this is different than the auto-import?
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07-02-2009 , 08:55 PM
Quote:
Originally Posted by Sly Caveat
Will someone explain how to import a tournament summary on Stars? I assume this is different than the auto-import?
Right-Click on your Desktop > New > Text Document

Open up your new, blank text file.


Copy all the Tournament Summary information from the email they send you.

Click+Hold+Drag to highlight everything in the body of the email, except for the 2 lines here in red. You want to start at the 'Pokerstars Tournament #..." and end at the You finished in X place". I just did this for my last (all) 146 tournaments. It was quite a job to copy that many from my email without my browser crashing.
Quote:

Tournament History for your last 5 tournaments requested by xxxxxxxxxxx (xxxxxxxxxx@yahoo.com)



PokerStars Tournament #175444309, No Limit Hold'em
...
.

.

..

You finished in 4th place.




If you have any questions, please contact "PokerStars Support" <support@pokerstars.com>
Now go to the new Text file that you made, which should have opened in Notepad. Edit > Paste the Tournament Summary information into the text file, Save it, and Close it. Now you can either copy the text file and place it in your Pokerstars Hand History Folder so it gets imported during an auto import, or use the Import File(s) button and navigate to your desktop to select the text file you made.

Last edited by jukofyork; 07-02-2009 at 10:29 PM. Reason: Removed e-mail at request of author.
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07-02-2009 , 11:47 PM
Thanks!
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07-03-2009 , 12:27 AM
Quote:
Originally Posted by Negleyjj
Hey, this might be something simple since I don't see anyone else mentioning it anywhere. My HUD was working fine 2 days ago, but today (after installing the FTP update) my HUD isn't working. Hands are importing fine (and I'm running hot). I made sure my sn was selected in the "set-up heroes name" thing. I also updated to the new beta. No changes. I just noticed that my tables aren't appearing in the Table Manager either. Any ideas?
I turned off my computer and went out for a few hours, when I returned it was working fine. Sorry for wasting time.
Holdem Manager Support Quote
07-03-2009 , 12:28 AM
hey

i would like to know if its possible to buy HEM thru pokerstars. I took a look at the official site, but i only found 3 payment methods thru poker sites, none of them were pokerstars. Any ideas?
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07-03-2009 , 01:09 AM
Sorry, it is not possible. Pokerstars does not permit their transfer system to be used for the purchase of goods and services.
Holdem Manager Support Quote
07-03-2009 , 01:18 AM
ok, thanks, will use CC then.
Holdem Manager Support Quote
07-03-2009 , 04:27 AM
I am getting a lot of errors when importing HH from Pokerstars. I had Stars send me all of my old HH, they sent me links to text files that are simply called "hands", some of these load fine and some of them partially, some not at all.

The HHs in these files are numbered "Hand #1" etc. followed by the HH for each hand. Just wondering why some load and some don't.
Holdem Manager Support Quote
07-03-2009 , 08:03 AM
Please make sure you have the latest version 1.09 beta 12 to work with Stars. If they are still not importing properly, please start a new thread on the HM Forums. Explain the problem again, and then zip up and email the problem hand history files to support@holdemmanager.net with a link to your new thread on our forums, so the devleoper can look at the hand histories.
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07-03-2009 , 08:25 AM
Hey I have the Small Stakes version of Holdem Manager and for some reason my HUD stats on other players don't show up when I play on FullTilt. The Table Manager window doesn't go to my system tray (for some reason these features aren't working). Can anyone tell me how to enable my HUD stats on other players? I'm playing SitNGos. Thanks.
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07-03-2009 , 10:20 AM
I just purchased the HEM last night and still haven't received my serial number...this is a bit bizarre in this day and age when your credit card can usually be charged instantaneously and your SN issued at the same time and you can be up and running in minutes...anyone knows how long will this 'manual' process take?
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07-03-2009 , 11:27 AM
Quote:
Originally Posted by ljfe
Hey I have the Small Stakes version of Holdem Manager and for some reason my HUD stats on other players don't show up when I play on FullTilt. The Table Manager window doesn't go to my system tray (for some reason these features aren't working). Can anyone tell me how to enable my HUD stats on other players? I'm playing SitNGos. Thanks.

How do i configure Holdem Manager to work with Full Tilt Poker?

Quote:
Originally Posted by kk405
I just purchased the HEM last night and still haven't received my serial number...this is a bit bizarre in this day and age when your credit card can usually be charged instantaneously and your SN issued at the same time and you can be up and running in minutes...anyone knows how long will this 'manual' process take?
Check your Spam/Junk boxes. If you don't have anything yet, please email sales@holdemmanager.net with your purchase details and he will take care of you promptly.
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07-03-2009 , 12:57 PM
I wondered if anyone knew how I could get my mucked cards to look nicer. I've tried upgrading my graphics card driver, tried switching off cleartype but neither worked. Any ideas?

Holdem Manager Support Quote
07-03-2009 , 02:26 PM
It's a scaling issue in the HUD I believe, that occurs when the tables are smaller than the default size. It was gone for a while (sometime between 1.08.04 and now) and seems to have shown up again recently. I will forward your post to Mike to make sure he is aware.
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07-03-2009 , 03:59 PM
really quick noob question, I can't get the filters to behave the way I want. I want to filter for hands where there was a limp and a raise in front of me. but filtering for [x] 1 limper and [x] 1 raiser just gives hands where there was a limper, and hands where there was a raise, but not both. what am I missing?
Holdem Manager Support Quote
07-03-2009 , 04:40 PM
Quote:
Originally Posted by fozzy71
How do i configure Holdem Manager to work with Full Tilt Poker?



Check your Spam/Junk boxes. If you don't have anything yet, please email sales@holdemmanager.net with your purchase details and he will take care of you promptly.
I bought it also 1 hour ago, does it really take up to 12 hours? ewfffff, can't wait.
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07-03-2009 , 06:00 PM
Update to Beta 12 (I think from Beta 9) ruined my Party HUD-layout. Any way to fix that? Its a lot of work...
Holdem Manager Support Quote
07-03-2009 , 06:52 PM
Request: In the date filter selection popup, set the default before and after dates to midnight. Everytime I try and see my results since a certain day, it defaults to the current time of day. For instance, if I want to see my results since June 15th, I have to change the time to 23:59:59. Then, next time I do it, it's defaults back to the current time. (I realize I could ask for the last 18 days or whatever, but that's not convenient.)
Holdem Manager Support Quote
07-03-2009 , 07:08 PM
ok, i messed up my hud popup stats configuration. How can I reset back to default?
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07-03-2009 , 07:11 PM
Quote:
Originally Posted by scrivenerjones
really quick noob question, I can't get the filters to behave the way I want. I want to filter for hands where there was a limp and a raise in front of me. but filtering for [x] 1 limper and [x] 1 raiser just gives hands where there was a limper, and hands where there was a raise, but not both. what am I missing?
I am going to have to ask, and get back to you. I am a filtering noob also. I know I play bad in all spots, no need to review or filter by actions.

Quote:
Originally Posted by pheisar
I bought it also 1 hour ago, does it really take up to 12 hours? ewfffff, can't wait.
Not typically. If you have't gotten anything after a few hours feel free to send an email.

Quote:
Originally Posted by peyote
Update to Beta 12 (I think from Beta 9) ruined my Party HUD-layout. Any way to fix that? Its a lot of work...
What exactly happened to your hud? Did you lose everything? Did it delete your custom configs or scramble them up?

If you don't have a copy of your \Config folder from before the update, or you have never exported your custom HUD config's to XML, than you may be forced to do it manually. If you have an exported XML file from your HUD config, you should be able to delete the one that is messed up, and import the XML file. There are a lot of good HUD configs on the HM forum if you wanted to try and find one that someone posted to download and import.

I keep daily backup/sync copies of my entire HM folder so if I ever have a crash or need to reinstall HM for any reason, I can just copy my backup config folder into my new installation, and be right back to where I was.
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07-03-2009 , 07:59 PM
Quote:
Originally Posted by fozzy71
What exactly happened to your hud? Did you lose everything?
All stat positions changed, some were placed outside of the window. At Full Tilt everything is fine..

Quote:
Originally Posted by fozzy71
I keep daily backup/sync copies of my entire HM folder so if I ever have a crash or need to reinstall HM for any reason, I can just copy my backup config folder into my new installation, and be right back to where I was.
IMO HM-Update should backup config files if it wants to overwrite them.
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