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06-04-2009 , 03:41 PM
Installed new antivirus software etc yesterday and now my HEM isn't importing files. The tabe manager just opens then shuts down. Are these two things connected or is this just a coincidence
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06-04-2009 , 05:55 PM
Quote:
Originally Posted by Husker
Installed new antivirus software etc yesterday and now my HEM isn't importing files. The tabe manager just opens then shuts down. Are these two things connected or is this just a coincidence
I answered on the forum please dont cross post

Quote:
Originally Posted by NemoInDeniaL
Just got a new laptop have Hem on a old pc I dont use anymore is there anyway to switch keys, if so can someone tell me how to find key thats registered in hem, and I suppose I would pm Rvg to switch them?
If you update to the newest version on the old PC then go to Help > Show Serial and it will give you the key, just send me the key and ill reset and you can reuse it on the new one morny@holdemmanager.net

Quote:
Originally Posted by aggo
my HEM has been ******edly slow since 1.08, like unbareably slow. Anyone else? I've tried vacuuming the database, but that hasnt helped.
What part is slow the hud displaying stats or the reports in HM?

Quote:
Originally Posted by philsrightthere
How do I filter my opponent's hole cards in HEM? as well as my own?

I want to see how many times i get AA vs KK and vice versa....I swear its twice as many KK to AA but I want to check...thanks
Not possible at the moment although you can suggest it here: http://holdemmanager.uservoice.com/p...er-suggestions
Holdem Manager Support Quote
06-04-2009 , 10:03 PM
Quote:
Originally Posted by morny


This should be fixed in 1.09 beta 1 which will be out later today


I dont see anything in the download page, i browsed the forums and in the listings for .09 there wasnt anything about what i said fixed
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06-04-2009 , 10:47 PM
No automatic HUD on pokerstars tables. table manager does not see any table. Have to use table finder. Also stats do not fix in postition - have to rearrange them on every new table. Annoying.
Holdem Manager Support Quote
06-05-2009 , 06:48 AM
Bug Report:

Pokerstars Double or Nothing Tournament

6 players remaining (top five places pay) and two players bust out in the same hand with the exact same stack size. HEM listed it as a first place finish with the full normal payout when it should be the payout/2 (or the buyin minus rake).

12,000 DONs and it's the first time it's happened to me but there you go.
Holdem Manager Support Quote
06-05-2009 , 09:53 AM
I need help setting up rakeback.
I went to the FAQ, which said I should copy and past a line to the
CustomReports.txt file. But this file does not appear in the Reports
folder and I couldn't find one. So I created a text file with that name
and added the line. But when I go to the Cash tab and click on the +
sign as described the custom stat does not show up.

Help please.
Holdem Manager Support Quote
06-05-2009 , 10:20 AM
Quote:
Originally Posted by Jonathan
I need help setting up rakeback.
I went to the FAQ, which said I should copy and past a line to the
CustomReports.txt file. But this file does not appear in the Reports
folder and I couldn't find one. So I created a text file with that name
and added the line. But when I go to the Cash tab and click on the +
sign as described the custom stat does not show up.

Help please.
OK...I figured it out. There was a problem with .txt getting
added to the file name twice.

Now it all works ok.
Holdem Manager Support Quote
06-05-2009 , 10:23 AM
Quote:
Originally Posted by Jonathan
OK...I figured it out. There was a problem with .txt getting
added to the file name twice.

Now it all works ok.
You need to turn off the default windows option to 'hide known file extensions', to prevent errors in naming/renaming files.
Holdem Manager Support Quote
06-05-2009 , 02:42 PM
Quote:
Originally Posted by Freakg
I dont see anything in the download page, i browsed the forums and in the listings for .09 there wasnt anything about what i said fixed
Its there now, there is some small issues were working on with so have a read of the thread before downloading it http://www.holdemmanager.net/forum/s...ad.php?t=11641 and we should have most of those issues fixed later

Quote:
Originally Posted by Flynn
No automatic HUD on pokerstars tables. table manager does not see any table. Have to use table finder. Also stats do not fix in postition - have to rearrange them on every new table. Annoying.
Whats your exact version

Quote:
Originally Posted by malloc
Bug Report:

Pokerstars Double or Nothing Tournament

6 players remaining (top five places pay) and two players bust out in the same hand with the exact same stack size. HEM listed it as a first place finish with the full normal payout when it should be the payout/2 (or the buyin minus rake).

12,000 DONs and it's the first time it's happened to me but there you go.
Can you email the hand history to support@holdemmanager.net with a summary of the issue
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06-06-2009 , 08:40 AM
I used to open the other tables in my tournies once I'm down to the last 5 tables to get stats on people in case I get move etc, but HEM no longer imports those hands though I didnt change anything about my config and didn't update HEM either.

anything I can do about this or did FTP change smth?

thanks in advance!

Last edited by chh; 06-06-2009 at 08:51 AM.
Holdem Manager Support Quote
06-06-2009 , 12:41 PM
Quote:
Originally Posted by chh
I used to open the other tables in my tournies once I'm down to the last 5 tables to get stats on people in case I get move etc, but HEM no longer imports those hands though I didnt change anything about my config and didn't update HEM either.

anything I can do about this or did FTP change smth?

thanks in advance!
Its against FTP's terms and conditions to mine hands when not playing so i cannot discuss this, sorry
Holdem Manager Support Quote
06-06-2009 , 12:49 PM
Quote:
Originally Posted by morny
Its there now, there is some small issues were working on with so have a read of the thread before downloading it http://www.holdemmanager.net/forum/s...ad.php?t=11641 and we should have most of those issues fixed later
Yeah the 1-09 beta is there, i downloaded it and still the all in ev line and the rakeback line keep appearing clicked as default even when i de-click them and try to opne hem again. When is this gonna be fixed? Is really annoying to have to de-click this two checkboxes every time i open hem. I put myself the goal of not focusing on the all in ev line and is so damn difficult if the red line keep appearing every time i open hem and look at my graph (tourneys tab btw)

Please to be fixing this, thanks
Holdem Manager Support Quote
06-06-2009 , 01:35 PM
Quote:
Whats your exact version
1.08.4
Holdem Manager Support Quote
06-06-2009 , 01:48 PM
Apparently, HEM 1.08.04 thinks I should have lost more than my buyin in a recent FTP SNG.

Holdem Manager Support Quote
06-06-2009 , 08:40 PM
Don't know if this has already been asked or not and don't know how to phrase the question for search.

What about the idea that is similar to when you double left click any hud. And it shows you how that player might be playing this session.

That you could double right click the player and see how your image is to him. Just as you view his stats in your hud. Rather than just your overall stats in general. As they would be different against the whole vs individuals who you might have history with but cannot remember.

This would come in handy in CO, B, SB, BB steal attempts. 3 Bet, Fold to 3 bet, 4 Betting, against regs at cash games when you multi table. As when I sit down at another table with a reg I can either view my overall or view just that session. But cannot view my history with him as he views me.

I don't know just a thought.

inƒamous
Holdem Manager Support Quote
06-07-2009 , 04:02 AM
Hello,

I use Hold'em manager for check my hands after the game.

So i do not use hold'em manager when i'm playing on on game.

I import the .db files after ongame has been showdown.


The problem is:
I have played a session with 179 hands. HM import just 30 HANDS.

I have played another sessin of 239 hands (the hand go in the same .db statistic files). HM import just 45 HANDS.

Do you know where is the problem ?

Thanks for any help.
Holdem Manager Support Quote
06-07-2009 , 04:54 AM
I want to be able to save specific hands in 1 location without having to look through all of my hands. Is that possible ?? I know how to mark the hands but then I dont know how to seperate specific hands from all the rest.

Also, can I copy and paste a text hh into the replayer ??


Thanks
Holdem Manager Support Quote
06-07-2009 , 05:11 AM
Quote:
Originally Posted by morny
Its against FTP's terms and conditions to mine hands when not playing so i cannot discuss this, sorry
well but I am playing in the tourney, it's not like I'm mining cash game tables or anything. (and everyone knows there are sites that sell the HH's anyway)

Can you at least tell me if there was a recent change in the FT client that caused my problem?
Holdem Manager Support Quote
06-07-2009 , 04:25 PM
Is there a way to manually move hand history files to the archived folder. I have set the archive duration to 10000 minutes but might want to move them earlier.
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06-07-2009 , 07:27 PM
Quote:
Originally Posted by Freakg
Yeah the 1-09 beta is there, i downloaded it and still the all in ev line and the rakeback line keep appearing clicked as default even when i de-click them and try to opne hem again. When is this gonna be fixed? Is really annoying to have to de-click this two checkboxes every time i open hem. I put myself the goal of not focusing on the all in ev line and is so damn difficult if the red line keep appearing every time i open hem and look at my graph (tourneys tab btw)

Please to be fixing this, thanks
Dosent with mine, im using Beta 3, maybe you have UAC on thats causing this?

http://www.holdemmanager.net/faq/afm....aspx?faqid=73

Quote:
Originally Posted by Flynn
1.08.4
Can you make sure UAC is disabled http://www.holdemmanager.net/faq/afm....aspx?faqid=73 for the stats issue its most likely that you havent preferred seating setup so have a look at this FAQ http://www.holdemmanager.net/faq/afm....aspx?faqid=96

Quote:
Originally Posted by inƒamous
Don't know if this has already been asked or not and don't know how to phrase the question for search.

What about the idea that is similar to when you double left click any hud. And it shows you how that player might be playing this session.

That you could double right click the player and see how your image is to him. Just as you view his stats in your hud. Rather than just your overall stats in general. As they would be different against the whole vs individuals who you might have history with but cannot remember.

This would come in handy in CO, B, SB, BB steal attempts. 3 Bet, Fold to 3 bet, 4 Betting, against regs at cash games when you multi table. As when I sit down at another table with a reg I can either view my overall or view just that session. But cannot view my history with him as he views me.

I don't know just a thought.

inƒamous
Yeah stats vs villains is already suggested here if you want to vote for it http://holdemmanager.uservoice.com/p...stats-v-s-hero

Quote:
Originally Posted by k4b4l
Hello,

I use Hold'em manager for check my hands after the game.

So i do not use hold'em manager when i'm playing on on game.

I import the .db files after ongame has been showdown.


The problem is:
I have played a session with 179 hands. HM import just 30 HANDS.

I have played another sessin of 239 hands (the hand go in the same .db statistic files). HM import just 45 HANDS.

Do you know where is the problem ?

Thanks for any help.
Can you email me the database with 179 hands and 239 hands and ill check them out for you morny@holdemmanager.net and put a sumary of the issue in the email

Quote:
Originally Posted by George Jackson
I want to be able to save specific hands in 1 location without having to look through all of my hands. Is that possible ?? I know how to mark the hands but then I dont know how to seperate specific hands from all the rest.

Also, can I copy and paste a text hh into the replayer ??


Thanks
This isnt possible but you can suggest it if you like http://holdemmanager.uservoice.com/p...er-suggestions

Quote:
Originally Posted by chh
well but I am playing in the tourney, it's not like I'm mining cash game tables or anything. (and everyone knows there are sites that sell the HH's anyway)

Can you at least tell me if there was a recent change in the FT client that caused my problem?
Wasnt been dificult its a company policy not to discuss this, i dont know if full tilt made any changes, give their support an email obviously without mentioning the mining part

Quote:
Originally Posted by Mister Havisham
Is there a way to manually move hand history files to the archived folder. I have set the archive duration to 10000 minutes but might want to move them earlier.
just copy and paste them from the archive folder to wherever you want them
Holdem Manager Support Quote
06-08-2009 , 12:05 AM
Love HEM,I've had it for 3 weeks and still find new stuff to find leaks in my game and I totally made money using the HUD the first day.Don't no why I didn't get it a long time ago.Im not just kissing ass I can not copy my reports so I can post them(I got the graphs down)It takes me to windows office excel and then,I'm lost please help ,thanks
Holdem Manager Support Quote
06-08-2009 , 06:51 AM
Easiest to take a screen shot and then post the picture.
Holdem Manager Support Quote
06-08-2009 , 09:23 AM
Quote:
Originally Posted by fozzy71
Easiest to take a screen shot and then post the picture.
Can't find this option I've right clicked every were on the page and no-dice. What am I doing wrong?Thank you for your time
Holdem Manager Support Quote
06-08-2009 , 09:32 AM
press Print Screen to take a screen shot (or Alt-Print Screen) then open up an image editing program (Paint, Paint.net etc) and paste the image into it. Here is a walkthrough on how to take a screenshot http://www.wikihow.com/Take-a-Screen...rosoft-Windows

Last edited by Neko; 06-08-2009 at 09:34 AM. Reason: walkthrough.
Holdem Manager Support Quote
06-08-2009 , 09:33 AM
edit - *******same as neko posted above*********

Google 'screen shot' or 'print screen' for detailed instructions and 3rd party apps. I use a screen shot program called SnagIt for mine.
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