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Holdem Manager Support Holdem Manager Support

06-26-2007 , 11:46 AM
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RVG, an important question:

The poker sites are doing updates to their software on a regular basis. From time to time your HUD wont be able to display the stats or there's something else wrong with HoldemManager.

Will you have the time (and the effort) to constantly update the software and to provide reasonable tech support? Will you be adding new features on a regular basis?
Hi Karpanen,

I beieve you are a tourney manager customer so you should have first hand knowledge that I am very committed to fixing hand history changes the same day! I'm very committed to this project and fully understand the amount of ongoing work that is going to be required to maintain, support and improve it.

I've basically worked every night and every weekend on this program since September and spent about $2,500 in software licensing / website etc so I will definately make the time and effort!

Thanks,

rvg
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06-26-2007 , 11:48 AM
awesome roy
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06-26-2007 , 11:57 AM
Just to show you what I meant about import speeds not trailing off as database sizes get huge - this is the same database that I posted the first screen shot from and before this latest import had about 3.5 million hands. As you can see I'm well into another 1.7 million hand import and speeds are still at 29.0 hands per second which is just 0.4 hands per second less than they were a couple of million hands ago. Also, I'm using a 2 year old 2 ghz machine!



rvg
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06-26-2007 , 12:37 PM
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Thanks Dave. The DB is Postgres SQL and one of the things on my todo list is to fully document it although it isn't overly complicated. I want this program to be as plugin / add-on friendly as possible.

rvg
I am so looking forward to this. Please tomorrow! I feel like Cartman with Nintendo Wii
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06-26-2007 , 12:51 PM
looks pretty nice

can you post the sql used to create the db-tables (since u plan to document it anyway later)?

will be useful/interesting in ordner see how u designed it and what kind of queries one will be able to use.
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06-26-2007 , 01:01 PM
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Just to show you what I meant about import speeds not trailing off as database sizes get huge - this is the same database that I posted the first screen shot from and before this latest import had about 3.5 million hands. As you can see I'm well into another 1.7 million hand import and speeds are still at 29.0 hands per second which is just 0.4 hands per second less than they were a couple of million hands ago. Also, I'm using a 2 year old 2 ghz machine!



rvg
Very much looking forward to this! Not having to wait crazy amounts of time to import hands alone will be a huge improvement and all the extra features look like it's gonna truly be the "next generation" of PT and PAHUD. Great work!

Juk
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06-26-2007 , 01:52 PM
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looks pretty nice

can you post the sql used to create the db-tables (since u plan to document it anyway later)?

will be useful/interesting in ordner see how u designed it and what kind of queries one will be able to use.
Sorry, can't provide this until the public beta - the fields in the tables would give away too much functionality to potential competitors at this point.

I can give you a rough idea of table structure though

PokerHands table: describes a single hand

Players table: describes a single player

PlayerHands tables: 1 row per player per hand

CompiledResults: merged stats from players. Each player will have many rows in this table - for example, a player will have merged stats with multiple rows for 2 handed, 3 handed, 4 handed etc
HandHistories: every hand history in original format and in HMSF xml format.

There are a bunch of other lookup tables and secondary tables but these are the main ones.

rvg
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06-26-2007 , 07:33 PM
The forum is up:
Holdem Manager Forum

and the "web site"
Holdem Manager Website

rvg
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06-26-2007 , 09:36 PM
any chance of adding prima/microgaming? I dont think they have hand histories tho...
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06-26-2007 , 10:24 PM
Quote:
I want this program to be as plugin / add-on friendly as possible.



this looks great, i cannot wait to try it.
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06-26-2007 , 10:29 PM
can this filter hands like:
3 people see flop, im in 2nd position
Holdem Manager Support Quote
06-26-2007 , 10:33 PM
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can this filter hands like:
3 people see flop, im in 2nd position
Hi, you can filter much, much deeper than this (ie 3 people see flop when you 3 bet preflop and you have flopped 2 overcards and a nut flush draw and you are in position) but yes, you can do basic filters like the one you mentioned as well

rvg
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06-26-2007 , 10:36 PM
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any chance of adding prima/microgaming? I dont think they have hand histories tho...
Without a hand history I can't add any support

Anyone have any info on this site?

rvg
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06-26-2007 , 11:37 PM
Quote:

you can filter much, much deeper than this (ie 3 people see flop when you 3 bet preflop and you have flopped 2 overcards and a nut flush draw and you are in position) but yes, you can do basic filters like the one you mentioned as well

Holdem Manager Support Quote
06-26-2007 , 11:40 PM
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Quote:
any chance of adding prima/microgaming? I dont think they have hand histories tho...
Without a hand history I can't add any support

Anyone have any info on this site?

rvg
Prima/Microgaming are the opposite of this information

They write full HHF for observed hands in addition to played hands. I think they do not included mucked hands (of players in position) in accordance with casino rules.

You do need an account & be logged in to observe tables though.

I can send you a stack of observed HH if need be, although I'm sure someone who plays there would be a better option.

dave.
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06-27-2007 , 08:51 AM
Dave is correct about Prima - you can datamine there. It's also my main site so I would certainly appreciate it.

Needless to say this looks like a must-buy product - with price-point almost irrelevant for any serious player.

I would expect you to blow the old generation of products away with this (much as we all love PT it simply wasn't designed for the NL era).

One request on the HUD - can we please have drag and drop functionlity to move each block of player stats around (like GT+)?

In that respect alone it was always superior to PAHUD, allowing you to set up for new sites much more easily.
Holdem Manager Support Quote
06-27-2007 , 09:07 AM
Yes the drag and drop idea would be great. The freebie HUD had exactly that and it made moving stats around really easy.

Just out of interest does a proper datamining app exist for prima? Or do you mean just the ability to open up a load of table and record the action from observing the action. From what I remember the last time I played there you can muck your losing hand on the river and so you don't see what people have called you a lot of the time. Is this still the case, cos if it was, surely it would make getting really interesting stats on people much harder as you are going to see a lot less of what they really had.
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06-27-2007 , 09:17 AM
I believe rvg has already stated the the hud stats are drag and dropable
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06-27-2007 , 09:19 AM
So many promised features it is hard to keep up :-)
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06-27-2007 , 09:35 AM
this looks amazing. finally a good pt replacement. good work. something im curious about though, this looks like it could be a serious contender with pokertracker. are you still going to be around in years to come to carry on supporting the software with updates n stuff? Or is there a team of programmers and somebody will be able to take over or something?
Holdem Manager Support Quote
06-27-2007 , 10:50 AM
Dave & RVG,

Prima/micro would be awesome. Can anyone send these observed HH's to RVG. I can't find them..
Holdem Manager Support Quote
06-27-2007 , 11:00 AM
rvg,

this looks awesome. unfortunately i'm not playing enough to help with beta testing at the moment (although i wouldn't mind testing with my archived hands).

I would need to be convinced this will be better than PT for me to pony up though, especially if it will cost more than PT; will there be some sort of trial period for the software?
Holdem Manager Support Quote
06-27-2007 , 11:11 AM
Also, is this gonna have the EV calculations in it? Or the setometer functions? like pokerevsoftware?
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06-27-2007 , 11:43 AM
Hi,

I'll try to answer all of the questions here:

1) You can drag and drop the stat window while you are playing - not sure if that is what you mean though or if you mean during the setup of your HUD when you are moving things around. Right now I don't have a user interface for the setup / configuration of the HUD (it is all configuration file based) but that is coming and I'll make sure you can drag and drop the different stats.

2) I've been on 2+2 for 2 years and have been supporting my Tourney Manager product since its launch almost 1 year ago. I have put in a ton of time and quite a bit of money into the development of HM so I definately plan on being here many years from now with additional products wherever I see I need for one. One thing I'd probably be willing to do is to put all of the hand parsing / importing code in a seperate dll and provide that in some type of escrow to 1 or 2 2+2ers to ensure that if I get hit by a bus the program will live on I'm open to suggestions here.

3) Yeah, send me Prima HH's!

4) There will be a trial period - haven't worked out all of the details but it will likely be something like allowing full functionality for up to 1000 hands.

5) When I wrote Tourney Manager my only competitor was a spreadsheet! It was actually a very nice spreadsheet but still a spreadsheet. Going into this I knew full well that I was taking on two applications that just about everyone used and that have been around for years. So, my only choice was to try and make my program a lot better and provide a lot of things that they don't have and that would be difficult for them to add. My HUD was working in December and I used it for many months but I decided that I needed to overhaul everything if I wanted to make any type of dent in this market and many, many hours later I'm pretty happy with what I've come up with. So, pricing is still up in the air but it will be similar to what is already out there so don't get too concerned about that.

6) You can create a "Set Report" but you wouldn't get the nice graphs and charts like Flop-Set-ometer. At this point I'm not going to add this or the poker ev software functionality to my program and hopefully the authors of those two programs will see how much easier it will be to build their tools against my DB and come up with plugins. Down the road, if there are functionality gaps, I will either add it myself or potentially license some functionality.

I think I got them all answered!

rvg
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06-27-2007 , 12:05 PM
I'm actually more happy the higher the price is
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