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07-05-2018 , 07:09 AM
Quote:
Originally Posted by CodythePATRIOT
I would like to make a customized filter for delayed cbet (one opponent, he checks flop out of position, I check back) turn comes. He checks again and I bet.
Basic Filters > Common filters > Relative position = In Position
Advanced action filters > Filter by Flop = Check + Filter by Turn = Bet
Other advanced filters > (Flop) Players on flop = 2

I think that will do it.
Holdem Manager Support Quote
07-05-2018 , 07:20 AM
Quote:
Originally Posted by CodythePATRIOT
I would like to make a customized filter for delayed cbet (one opponent, he checks flop out of position, I check back) turn comes. He checks again and I bet.
Quote:
Originally Posted by SleazyP84
Basic Filters > Common filters > Relative position = In Position
Advanced action filters > Filter by Flop = Check + Filter by Turn = Bet
Other advanced filters > (Flop) Players on flop = 2

I think that will do it.

That will do it for the actions he described but for it to be a true delayed 'CBet' the OP should also add the Basic Filters > Common filters > PFR = Yes.


Fozzy71
Customer Support
Holdem Manager Support Quote
07-05-2018 , 07:31 AM
Quote:
Originally Posted by Holdem Manager
That will do it for the actions he described but for it to be a true delayed 'CBet' the OP should also add the Basic Filters > Common filters > PFR = Yes.


Fozzy71
Customer Support
Good point! Would you not also need 3-bet = no as well? Does it count as a cbet if you are PFR and then get 3-bet and you call IP and then bet flop or turn?
Holdem Manager Support Quote
07-05-2018 , 07:45 AM
Quote:
Originally Posted by SleazyP84
Good point! Would you not also need 3-bet = no as well? Does it count as a cbet if you are PFR and then get 3-bet and you call IP and then bet flop or turn?

Filtering/stats questions are not my strong suit and I usually forward most of them to our QA/Testing Manager as he is our stats/filtering guru.

I still have the filter you posted and I added to applied and I can see in the results of the Overall Report when sorted by the 'Line' column I have a few with 'RC' (Raise and Call) in the preflop line.


Setting the 3Bet = No wouldn't really matter in this case. These filters all apply to the hero's action, not the villain's. By setting PFR = Yes that means the hero can't 3Bet because he PFR'd, but he could possibly 4Bet if the opponent 3Bet. Setting the Advanced action filters > Filter by Preflop = 'Raise' removes those few hands where I got 3Bet and called.



I think the full filter combination should be:


Basic Filters > Common filters > Relative position = In Position + PFR = Yes
Advanced action filters > Filter by Preflop = 'Raise' + Filter by Flop = Check + Filter by Turn = Bet
Other advanced filters > (Flop) Players on flop = 2


Hopefully that is what CodythePATRIOT was after. Please let me know if it isn't for some reason and I can run the original question past our QA/Testing Manager.


Fozzy71
Customer Support
Holdem Manager Support Quote
07-05-2018 , 07:45 AM
Hey , last 2 months i am missing some hands from zoom(pokerstars).Is it only me that got this problem?
Holdem Manager Support Quote
07-05-2018 , 07:54 AM
Quote:
Originally Posted by elmagico
Hey , last 2 months i am missing some hands from zoom(pokerstars).Is it only me that got this problem?

There have been random reports of this over the past few months but I don't think it was specific to zoom necessarily. It was fixed for most users reporting it by a pokerstars client update but I have one guy on ps.be I think reporting it still happening it as recently as last week. Which ps.xx skin are you playing on and what is the pokerstars client/version numbers in the help - about menu?



The solution if this is affecting you is to email their support team manually and request all your hands for the affected date range, since you can only request the last 200 hands thru the poker client, then manually import them to hm2 to fill in the gaps.



For older hands and tournaments email support@pokerstars.com and ask for ALL your old Hand Histories and Tournament Audit Files in .htm format. They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder and then manually import those files by going to the Importing option in the HM Ribbon menu and choosing import from folders in the manual import section. You may see import errors as some of these hands are probably already imported.

The tournament summaries should be attached to the email as .htm files. Download the attachments and repeat the process of importing all the files. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions otherwise they will not import. You can view this FAQ for more information on importing emailed hand histories:
http://hm2faq.holdemmanager.com/ques...dem+Manager%3F

Any tournament with more than 1 table (and many single table games) will require a separate Tournament Summary/History file to be imported for HM2 to properly calculate the size, places, and prizes. Without this information its impossible for HM2 to know the correct results. If you have any discrepancies you will need to edit the results manually - http://hm2faq.holdemmanager.com/ques...rnament+Editor


Fozzy71
Customer Support
Holdem Manager Support Quote
07-06-2018 , 06:26 AM
Thanks Fozzy and Sleazy.

I have a question about a leak I have in my game. Basically I have been going through every preset filter in 'more filters' and I consistently find that I am crushing in every category (3 bet, cbet, flat flop, etc.) but the only area where I seem to be getting crushed is my river flat, which is almost always losing and by a pretty wide margin. I guess this just means that I need to start flatting rivers tighter? Assuming I can just fold for 0, then it seems I would add 1 bb to my winrate by just folding every river.

What is a normal river flat win rate for a good player? What other stats might suffer if my fold river is higher? (turn flat and flop flat are both big winners, don't know if these will be affected or not)
Holdem Manager Support Quote
07-06-2018 , 07:20 AM
Quote:
Originally Posted by CodythePATRIOT
Thanks Fozzy and Sleazy.

I have a question about a leak I have in my game. Basically I have been going through every preset filter in 'more filters' and I consistently find that I am crushing in every category (3 bet, cbet, flat flop, etc.) but the only area where I seem to be getting crushed is my river flat, which is almost always losing and by a pretty wide margin. I guess this just means that I need to start flatting rivers tighter? Assuming I can just fold for 0, then it seems I would add 1 bb to my winrate by just folding every river.

What is a normal river flat win rate for a good player? What other stats might suffer if my fold river is higher? (turn flat and flop flat are both big winners, don't know if these will be affected or not)

This is a coaching/strategy type of question that we shy away from answering for a number of reasons (i.e. I am not a coach or a crusher, probably don't play your stakes, don't play any significant volume anymore, and if I could answer it and gave you bad advice it could cost you money). We are only allowed to answer technical questions about how the software works, how to fix problems, etc.



Questions about how to interpret the stats/filters and adjust your strategy need to be asked of other users, coaches, crushers, etc. The only thing I can suggest for your questions in this post, if none of the other users in this thread reply to you, would be to re-post it to one of the strategy sub-forums for the games/stakes you play and hopefully users of HM2/PT4 that crush your games can answer your questions better than I could.


Fozzy71
Customer Support
Holdem Manager Support Quote
07-06-2018 , 01:08 PM
Ok on that note: would any winners be willing to share what their 'flat river' stat looks like in terms of bb/100?
Holdem Manager Support Quote
07-06-2018 , 01:18 PM
Also Fozzy, how do you add the "river call efficiency" stat.
Holdem Manager Support Quote
07-06-2018 , 01:45 PM
Not sure what you mean by "flat river" stat. As I've always understood it "river call efficiency" should be 1+ or you're losing on river calls (maybe 1.05 taking rake into account? Not sure.)
Holdem Manager Support Quote
07-06-2018 , 03:02 PM
Quote:
Originally Posted by The Imp
Not sure what you mean by "flat river" stat. As I've always understood it "river call efficiency" should be 1+ or you're losing on river calls (maybe 1.05 taking rake into account? Not sure.)
Pretty sure they are different stats. 'Flat River' is under the 'more filters' tab and then under 'quick filters' on the right.

I am in the process of looking for RCE
Holdem Manager Support Quote
07-07-2018 , 02:20 AM
Quote:
Originally Posted by CodythePATRIOT
Ok on that note: would any winners be willing to share what their 'flat river' stat looks like in terms of bb/100?
Quote:
Originally Posted by The Imp
Not sure what you mean by "flat river" stat. As I've always understood it "river call efficiency" should be 1+ or you're losing on river calls (maybe 1.05 taking rake into account? Not sure.)
Quote:
Originally Posted by CodythePATRIOT
Pretty sure they are different stats. 'Flat River' is under the 'more filters' tab and then under 'quick filters' on the right.

I am in the process of looking for RCE
The 'Flat River' quick filter is the same thing as the More Filters - Other Advanced Filters - River - River Call = True filter. Filters and Stats are completely different beasts in some cases. I don't believe there is any way to filter for the RCE stat, just add it to a report as stat.

Quote:
Originally Posted by CodythePATRIOT
Also Fozzy, how do you add the "river call efficiency" stat.
Click the 'Stats' button in the upper left of any Report and type into the search field in the upper right for 'effici' then select the stat and click 'OK'.




Fozzy71
Customer Support
Holdem Manager Support Quote
07-09-2018 , 12:37 AM
I'm trying to not delve into the realm of coaching questions because I respect your position on that. I am just trying to figure out the 'flat river' stat in relation to the 'river call efficiency'

For example, I am losing -352 bb/100 according to the 'flat river' stat. I took this to mean that my river strategy was so poor that I could literally fold every river and improve my winrate. However, my RCE was 1.12 which is lower than I would like it to be but it also means given the pot odds that I am calling around the correct amount.

I wonder if you could just explain the difference of these 2 stats in relation to each other.
Holdem Manager Support Quote
07-09-2018 , 08:32 AM
Quote:
Originally Posted by CodythePATRIOT
I'm trying to not delve into the realm of coaching questions because I respect your position on that. I am just trying to figure out the 'flat river' stat in relation to the 'river call efficiency'

For example, I am losing -352 bb/100 according to the 'flat river' stat. I took this to mean that my river strategy was so poor that I could literally fold every river and improve my winrate. However, my RCE was 1.12 which is lower than I would like it to be but it also means given the pot odds that I am calling around the correct amount.

I wonder if you could just explain the difference of these 2 stats in relation to each other.
I don't know that I can really explain the difference in a simple way but I can give you the definitions for each then try and explain the difference. Note that the 'River Call Efficiency' is a stat but the 'Flat River' is a filter, not a stat.

First off, I was actually wrong about being able to filter for the hands that contribute to the RCE stat. It can be done as explained in this post on our forums.

Quote:
More Filters>Other Advanced Filters:

Facing Bet on River = True (To see all opportunities to call a bet)
Saw Showdown = True (To see all hands where you saw showdown)
River Raise = False (To exclude hands where you raised instead of called to see showdown)

This should show you all hands that are used for River Efficiency stat.
This might help you to at least review all these situations and try and find hands you could have played better/differently so you can try and improve your -bb/100 when you flat/call river bets.

Secondly, The 'Flat River' is a filter, not a stat.

The definition of River Call Efficiency = 'Shows average return per $1 of river calls and check calls.'

Our QA/Stats Manager explains this in more detail in the link above from our forums:

Quote:
River Call Efficiency shows you how much you win in a hand on average when you call - per dollar. If pot on river is $1.00 and opponent bets $1.00 and you call, you called $1.00 to win $2.00 in pot. If you win, river efficiency would show 2 here. If you lose, river efficiency shows 0 since you havent won anything by calling.

If you always faced PSB on river, then seeing River Efficiency at 2 would mean you won every time you called such bet.

If you face 1/2 PSB on river, and won every time you called, you would see River efficiency at 3. ( Call $1 to win $3)
The Flat River filter ( which should basically be the same as the 'River Call' stat in HM3) = 'Percent of time player calls on river when facing a bet.' Obviously when filtering you aren't getting a stat returned in percentage form, but the actual hands where you actually called if you set the filter = true or hands where you didn't call if you set the filter = false.

There is also a 'River Call Win %' stat that you haven't asked about defined as: 'Percent of time player won money when Calling or Check Calling a river bet.' which you may find helpful to have in your reports if you are focusing on improving your river calls and the RCE stat.

p.s. If you aren't yet testing HM3 Beta you may want to as the filter editor system is much more refined and all stats are defined in both the Report Stats and HUD Stats picker menus. If you need a link to sign up for HM3 Beta shoot me a PM on my personal 2+2 account (as I don't get email notifications for PM's on this account).

Fozzy71
Customer Support

Last edited by Holdem Manager; 07-09-2018 at 08:43 AM.
Holdem Manager Support Quote
07-11-2018 , 05:32 PM
Hello, I have a problem. I am playing on iPoker and my HUD doenst work anymore. As far as I can see iPoker made some changes in the lobby but nothing else to see. "Active Session" in HM is working without problems and shows all. But HUD is gone and i don`t know why and how to get it visible again.
Holdem Manager Support Quote
07-11-2018 , 05:35 PM
Quote:
Originally Posted by Controlling
Hello, I have a problem. I am playing on iPoker and my HUD doenst work anymore. As far as I can see iPoker made some changes in the lobby but nothing else to see. "Active Session" in HM is working without problems and shows all. But HUD is gone and i don`t know why and how to get it visible again.


Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.


Fozzy71
Customer Support
Holdem Manager Support Quote
07-11-2018 , 06:40 PM
Quote:
Originally Posted by Holdem Manager
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.


Fozzy71
Customer Support
Hi Lobby clock and windows clock are same and OK. In my session window i have a different time for the hands. Don`t know why. Tried to change settings in the site setup, but this didn`t help. Obviously the "table finder" doesnt work. Even if I have a table open it shows no tables under "open tables detected". But hands are shown in the live session. when i open the hand replayer in HM then the Hud works...
Holdem Manager Support Quote
07-11-2018 , 06:55 PM
Quote:
Originally Posted by Controlling
Hi Lobby clock and windows clock are same and OK. In my session window i have a different time for the hands. Don`t know why. Tried to change settings in the site setup, but this didn`t help. Obviously the "table finder" doesnt work. Even if I have a table open it shows no tables under "open tables detected". But hands are shown in the live session. when i open the hand replayer in HM then the Hud works...

You have to manually adjust the Site Setup - Ipoker - Site Time Adjustment manually until the time for recently played live hands matches your Windows clock in the Reports and Active Session views. Thank you for sending the HUD Error Report. If you click on the red/yellow flag icon in the HM2 status bar and check the Alert Viewer it should tell you how far you have to adjust it to the negative or positive from it's current setting.


If you continue to have problems please send the feature logging enabled \HM2Logs and other files/screen-shots as explained in my previous reply for us to review.


Fozzy71
Customer Support
Holdem Manager Support Quote
07-12-2018 , 05:37 AM
There used to be a stat (maybe back in hem1 days) something along the lines of "steal flop in limped pot", does this still exist? i cant seem to find it.
Holdem Manager Support Quote
07-12-2018 , 05:46 AM
Quote:
Originally Posted by Megloooo
There used to be a stat (maybe back in hem1 days) something along the lines of "steal flop in limped pot", does this still exist? i cant seem to find it.

I think this is what you are looking for:




Fozzy71
Customer Support
Holdem Manager Support Quote
07-12-2018 , 06:49 AM
Perfect, thank you.
Holdem Manager Support Quote
07-12-2018 , 09:26 PM
Hold'em manager is freezing at the "pre-loading hands stage.

In the past it would sometimes stall, I would have to kill the program and try again and usually on the second time they would load up normally.

When it works it takes around 10 seconds to load 2 million+ hands, the problem is just staying at "work in progress..." please stand by.

Now it's getting really to work. Today I'm onto the 6th restart and still can't get the hands to load. I I googled the problem and saw other people had a similar problem but no real solution was offered at the time.

Anything?
Holdem Manager Support Quote
07-13-2018 , 04:01 AM
Quote:
Originally Posted by dogarse
Hold'em manager is freezing at the "pre-loading hands stage.

In the past it would sometimes stall, I would have to kill the program and try again and usually on the second time they would load up normally.

When it works it takes around 10 seconds to load 2 million+ hands, the problem is just staying at "work in progress..." please stand by.

Now it's getting really to work. Today I'm onto the 6th restart and still can't get the hands to load. I I googled the problem and saw other people had a similar problem but no real solution was offered at the time.

Anything?

This is most likely due to missing Windows Time Zones. Please see this FAQ and them all back:

For XP: http://support.microsoft.com/kb/555537

For 7: http://www.sevenforums.com/tutorials...ime-zones.html

For Win 10 - http://www.tenforums.com/tutorials/2...dows-10-a.html

If you continue to have problems, please reproduce the problem and send your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.



Fozzy71
Customer Support
Holdem Manager Support Quote
07-17-2018 , 11:57 AM
I had some previous issues with HUD's not placing correctly with zoom games, but now ive pointed down the problem:

It always happens with 1 playername at the table. And in these cases that players has no hud box (while i have plenty of hands on him) and the other hud boxes are placed incorrectly

I have hero hud off at the tables and when this player is at my table both him and I dont have hud boxes, its like hem think he is hero (as well)

im trying reimport of hands right now, can something else work too?
Holdem Manager Support Quote

      
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