Quote:
Originally Posted by Umcle Diddler
After updating to the latest version tonight (version 2.0.0.8484 I am having problems with my HUD again in a Tourney on ACR. the HEM2 is importing hands but it is only showing correctly updated stats for a few players at the table. I have tried using the table finder solution mentioned on the last page ITT but it doesn't change anything. I have tried closing the program and running it as admin but that also hasn't done anything.
Make sure that
the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time.
If you continue to have problems:
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also
enable this before you launch HM2 from the Start Menu.
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and
send your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Fozzy71
Customer Support