Open Side Menu Go to the Top
Register
Holdem Manager Support Holdem Manager Support

05-27-2009 , 02:13 PM
How do I get my graph to show my rakeback earnings?
Holdem Manager Support Quote
05-27-2009 , 06:46 PM
Quote:
Originally Posted by Blackout
How do I get my graph to show my rakeback earnings?
Go to Options > Rakeback & Bonuses, then add your rakeback details and then tick the rakeback and bonuses checkbox in the Graph Tab

Quote:
Originally Posted by duh
is it possible to change the popups to display only the frequency instead of "count (frequncy)" (i.e. "3bet preflop - 20%" instead of "3bet preflop - 9 (20%)" )
Not possible, it only displays the Freq when the sample is less than 100

Quote:
Originally Posted by 1C5
If anyone remembers, I am having problems with my HUD when trying to cascade tables on Stars on my new computer.

I deleted HEM from computer, deleted all my hands and databases and installed HEM and Post. from scratch.

I also followed all advice in thread with regards to upgrading video card software etc etc

So I reinstall HEM, brand new database, less than 50 hands in it, try to play 2 tables cascade, and I have the same problem!!!!






I am 100% out of ideas now as I tried everything as suggested. My computer is brand new and HEM HUD works fine on my other computer which is 6 years old and this one I can't play 2 tables!!!!!!!!!



Anything else I could try not mentioned above?
Couple of things can cause this (assuming you mean the issues with the stats bleeding through and not something else i missed in the screenshot)

1) Disable Ultramon or try the newest Beta (apparently the beta dosent cause this anymore)
2) Hud Options > Table Preferences > Untick ForceOntop
3) Try Fozzys suggestion but ive not experienced any other programs cause this issue but if it is them let me know

Quote:
Originally Posted by yougotfried
I'm having problems with HEM recently. Used it friday morning. No problem. Went away that afternoon, got back last night and tried to start it up, and first of all when I try to start up HEM. I get

"An error occurred when retrieving the player list: Error: XX001: invalid page header in block 140 of relation "players"

Then when importing it doesn't work. Restarted, uninstalled and reinstalled HEM. Must be a problem with the database. Not really sure what to do. any suggestions?
Your database has become corrupt. please export your hands from the old database http://www.holdemmanager.net/faq/afm...aspx?faqid=173 then create a new database http://www.holdemmanager.net/faq/afm...aspx?faqid=146 and reimport the hands into the new database

Quote:
Originally Posted by Ilovetechno
i know it dont work on mac osx but has anyone used this, specifically the omaha version using crossover on mac osx? it sux the way there is no trackers for omaha on the mac. copilot is decent but i dont play nlhm that much.
yes but you need to run software that allow you to run windows programs, parellels i think its called try googling or searching this thread for it

Quote:
Originally Posted by OllyPrior89
hi, hav just bought HEM and am having toruble getting the HUD to come up on pokerstars..

http://forumserver.twoplustwo.com/32.../#post10872273

$10 on stars to whoever helps me sort it
If someone dosent sort it answer these questions on a new thread in our support forum http://www.holdemmanager.net/faq/afm...aspx?faqid=174
Holdem Manager Support Quote
05-27-2009 , 08:00 PM
Quote:
Originally Posted by fnx99
Hey, how about a importfeature which purges hands before import?(if u import datamined hands, you only want to have stats and dont need the excat HHs) its like a 'light' import
Options -> Observed Handhistory configuration
Holdem Manager Support Quote
05-27-2009 , 09:36 PM
How can i turn OFF the all in ev line on the Tourneys tab as a DEFAULT? im sick of having to de-click the ev adjusted line and the rakeback line manually EVERY time to get my graph with no other add-ons.
Holdem Manager Support Quote
05-27-2009 , 11:30 PM
Where is a updated list of all the available HUD stats? I am trying to figure out what this statistic is: Won $ at Showdown (flop raise)

Does it mean what % of time the player wins the showdown pot when they reraise or checkraise on the flop? Just want confirmation on that.
Holdem Manager Support Quote
05-28-2009 , 11:54 AM
Quote:
Couple of things can cause this (assuming you mean the issues with the stats bleeding through and not something else i missed in the screenshot)

1) Disable Ultramon or try the newest Beta (apparently the beta dosent cause this anymore)
This may be the solution which is strange as I have the same version of UM on my other computer and the HUD works fine on it...

Thanks for the help, I will let you know if this works when I try more tables...
Holdem Manager Support Quote
05-28-2009 , 12:23 PM
I just installed the new beta and its supposed to work with entraction.
The importing goes fine though, but the hud doesnt show.
Holdem Manager Support Quote
05-28-2009 , 12:44 PM
Quote:
Originally Posted by Freakg
How can i turn OFF the all in ev line on the Tourneys tab as a DEFAULT? im sick of having to de-click the ev adjusted line and the rakeback line manually EVERY time to get my graph with no other add-ons.
Looks like a bug, well get this fixed

Quote:
Originally Posted by younggunz
Where is a updated list of all the available HUD stats? I am trying to figure out what this statistic is: Won $ at Showdown (flop raise)

Does it mean what % of time the player wins the showdown pot when they reraise or checkraise on the flop? Just want confirmation on that.
See this FAQ http://www.holdemmanager.net/faq/afm...spx?topicid=15 although its a bit outdated so some stats may not be there, currently were in the process of updating it

Quote:
Originally Posted by Roelof-
I just installed the new beta and its supposed to work with entraction.
The importing goes fine though, but the hud doesnt show.
please try the table finder http://www.holdemmanager.net/faq/afm....aspx?faqid=54 you might need to use this the 1st time, http://www.holdemmanager.net/faq/afm....aspx?faqid=54

If that dosent work verify if the hands are importing by going to the reports tab while playing and see if the last few hands you played show up
Holdem Manager Support Quote
05-28-2009 , 06:22 PM
I noticed in my Windows XP Task Manager that there are 5 separate
copies of postgres.exe running. Is this right? Looks strange.
If its a problem, how do I fix it?
Holdem Manager Support Quote
05-28-2009 , 07:57 PM
Quote:
Originally Posted by Jonathan
I noticed in my Windows XP Task Manager that there are 5 separate
copies of postgres.exe running. Is this right? Looks strange.
If its a problem, how do I fix it?
thats totally normal
Holdem Manager Support Quote
05-28-2009 , 08:36 PM
does HEM work on Windows 7? im having trouble installing PostgreSQL it keeps saying theres an error and ive messed around with the windows 7 UAC but it is dif than vista UAC
Holdem Manager Support Quote
05-28-2009 , 11:17 PM
anyone know how to isolate all hands which i and a particular opponent were in using HEM?

like so i can review all the hands vs him from a session
Holdem Manager Support Quote
05-29-2009 , 02:05 AM
Quote:
Originally Posted by morny
Looks like a bug, well get this fixed



See this FAQ http://www.holdemmanager.net/faq/afm...spx?topicid=15 although its a bit outdated so some stats may not be there, currently were in the process of updating it



please try the table finder http://www.holdemmanager.net/faq/afm....aspx?faqid=54 you might need to use this the 1st time, http://www.holdemmanager.net/faq/afm....aspx?faqid=54

If that dosent work verify if the hands are importing by going to the reports tab while playing and see if the last few hands you played show up
That statistic is not included on the links you gave me. Please update asap. Thx!
Holdem Manager Support Quote
05-29-2009 , 10:50 AM
All of a sudden I tried to open HEM like any other day and I get this error message, " The following error occurred when trying to open the database. Failed to establish a connection to 127.0.0.1" This just came out of nowhere. A few hours earlier, it was fine, an I did nothing different. I went to HEM websites FAQ and followed that and that didn't work because this error message must be somewhat common but it didn't work. It seems like I tried everything. I don't know WTF to do...please help. If there's a ? I can answer that could help som1 figure out what the problem is, please ask! It's obv an issue with Postgres or whatever and I do use Vista. I'm just so depressed and I feel like I'm never gonna be able to use my HEM again. Please help me!
Holdem Manager Support Quote
05-29-2009 , 11:40 AM
Quote:
Originally Posted by sheetzie03
All of a sudden I tried to open HEM like any other day and I get this error message, " The following error occurred when trying to open the database. Failed to establish a connection to 127.0.0.1" This just came out of nowhere. A few hours earlier, it was fine, an I did nothing different. I went to HEM websites FAQ and followed that and that didn't work because this error message must be somewhat common but it didn't work. It seems like I tried everything. I don't know WTF to do...please help. If there's a ? I can answer that could help som1 figure out what the problem is, please ask! It's obv an issue with Postgres or whatever and I do use Vista. I'm just so depressed and I feel like I'm never gonna be able to use my HEM again. Please help me!
i'm sorry, this was a mistake to put this here, was meant to be a new thread in the software forum, if it can be moved, please do that, if not, what else could i do?
Holdem Manager Support Quote
05-29-2009 , 11:55 AM
It belongs here, and not as it's own thread. I would have quickly moved it here if you had started it as a new thread.

There are multiple FAQs about DB connection issues that may help you (as you well know), and likely multiple threads about it on the HEM forums. It could be an SQL issue, firewall, anti-virus, UAC/vista, etc.

Quote:
Originally Posted by rvg72
95% of all postgresql problems can be solved by doing this:

first reboot and then

1) Open up control panel
2) Double click on Administrative Tools
3) Double click on Services
4) Find the postgresql service in the list then right click and press “Start”

If it gives an error then check event viewer also in Administrative Tools and find Application and look for a postgres error. If the details mention a bogus postmaster.pid then delete the C:\Program Files\PostgreSQL\8.x\data\postmaster.pid file and try the instructions again.

If you still get this problem then it is almost always due to anti virus / firewall / spyware software getting in the way of the connection between HM and the database

Roy

If you still have problems I would suggest you:


Quote:
Originally Posted by morny
please start a thread on the HM support forum .....
Holdem Manager Support Quote
05-29-2009 , 11:57 AM
Quote:
Originally Posted by wakeup
anyone know how to isolate all hands which i and a particular opponent were in using HEM?

like so i can review all the hands vs him from a session
From any cash games tab > Filter > Main Filters > Use vs Player
Holdem Manager Support Quote
05-29-2009 , 12:35 PM
Quote:
Originally Posted by fozzy71
From any cash games tab > Filter > Main Filters > Use vs Player
u champ!!


how i can c how ive been pwnd
Holdem Manager Support Quote
05-29-2009 , 01:10 PM
Have the files going into HMArchive and they are all in there. The problem is I am not getting any hud while I am on absolute. The players are on my active player list if playing for cash, but not for tournaments. I was wondering what could be wrong keeping a hud from coming up at all on the tables. Thanks
Holdem Manager Support Quote
05-29-2009 , 03:55 PM
Quote:
Originally Posted by paulr1076
Have the files going into HMArchive and they are all in there. The problem is I am not getting any hud while I am on absolute. The players are on my active player list if playing for cash, but not for tournaments. I was wondering what could be wrong keeping a hud from coming up at all on the tables. Thanks
please update to this version http://rvgsoftware.fileburst.com/HmUpdate.exe and if the problem persits try using the table finder http://www.holdemmanager.net/faq/afm....aspx?faqid=54

Quote:
Originally Posted by sheetzie03
All of a sudden I tried to open HEM like any other day and I get this error message, " The following error occurred when trying to open the database. Failed to establish a connection to 127.0.0.1" This just came out of nowhere. A few hours earlier, it was fine, an I did nothing different. I went to HEM websites FAQ and followed that and that didn't work because this error message must be somewhat common but it didn't work. It seems like I tried everything. I don't know WTF to do...please help. If there's a ? I can answer that could help som1 figure out what the problem is, please ask! It's obv an issue with Postgres or whatever and I do use Vista. I'm just so depressed and I feel like I'm never gonna be able to use my HEM again. Please help me!
Quote:
Originally Posted by wakeup
anyone know how to isolate all hands which i and a particular opponent were in using HEM?

like so i can review all the hands vs him from a session
Yeah try fozzys suggestion and if that dosent work try this version

1) http://holdemmanager.net/forum/showthread.php?t=8182
2) http://www.holdemmanager.net/faq/afm....aspx?faqid=34

Quote:
Originally Posted by iplayscared
does HEM work on Windows 7? im having trouble installing PostgreSQL it keeps saying theres an error and ive messed around with the windows 7 UAC but it is dif than vista UAC
As far as i know you need the newest version of PostgreSQL and try disabling UAC first
Heres the newest version at the moment http://wwwmaster.postgresql.org/down...ql-8.3.7-1.zip
Holdem Manager Support Quote
05-29-2009 , 04:26 PM
anyone can help me whit the setup of this, i have imported 103 players, byt i can t see anything...what am im doing wrong, i had po before..

or can someone pm me the Manuel

i have installed the postsol thing, but i did not unchecked the last thing , but when the program poped up to be installed if just closed it... so maby no harm done,..
Holdem Manager Support Quote
05-29-2009 , 05:03 PM
Please help.

I run into this mostly when playing stt sngs. Midway through the tournement the hand number and stats will reset. What's unusual is that sometimes it's one players stats, sometimes every players, mostly every player but myself.

Another problem I have had is that when playing with players I have had either previously played with or am currently on multiple tables with it seems HEM randomly chooses to display all of that players stats or just the current tournement's stats.

Is there settings I can change to correct these? I'd like it to display just current tournement hands during sngs and all stats for players for cash.

Thanks
Holdem Manager Support Quote
05-29-2009 , 05:31 PM
Quote:
Originally Posted by ubeticall
Options -> Observed Handhistory configuration
change it to "do not insert any obs HH" will only import stats so i can quicker import datamined hands?
Holdem Manager Support Quote
05-29-2009 , 05:42 PM
yup
Holdem Manager Support Quote
05-29-2009 , 05:56 PM
thank you very much sir
Holdem Manager Support Quote

      
m