UTILITY Holdem Indicator, Tournament Indicator, Omaha Indicator, etc. - Page 15 - Poker Software -- Two Plus Two Poker Forums

For the first tournament you play in a session, please open Holdem Indicator first before the tournament starts. You only need to do this for the first one.

Send an email our support if it still doesn't work for you.

Quote:

Originally Posted by Pyrochaos

Do you normally have to restart Bovada or your PC after the updates? I updated in the middle of a tourney today, HI isn't working after the update. I've updated before while using Bovada with no issues. Thanks.

Quote

01-28-2016 , 11:13 AM

#352

Pyrochaos

adept

Join Date: Jul 2013 Posts: 778

Quote:

Originally Posted by John 123

Sounds good. I had already started the tourney before I updated, so that is what caused the error.

Quote

01-31-2016 , 01:46 AM

#353

OhNoHeDi'int

newbie

Join Date: Jan 2016 Posts: 32

Just wanted to mention that I installed HI after a long hiatus from poker. My license key did not work so I emailed them. They fixed the issue within a few hours. Really rare to get good customer services YEARS after you buy a product!

Quote

02-04-2016 , 07:00 PM

#354

MikeBuzzsaw

journeyman

Join Date: Nov 2008 Posts: 244

Yeah, I can vouch for the customer support as well. Owned the software for couple years. Anytime I email them, they are prompt with their email replies and very helpful. Great customer service!!

Quote

02-05-2016 , 05:52 PM

#355

4-Star General

adept

Join Date: Feb 2014 Posts: 1,012

May I suggest one feature?
Write HHs on the hard drive.

I've noticed you are using a MySQL DB for storing the hands, so a somewhat capable user would be able to create a script to extract the hands, but what about standard users? What if they have to wipe their HD? They will lose all the data.
And, if you allow us to export the data, we can post on the forums or share the hands with other players on skype, etc.
What do you think?

Quote

02-05-2016 , 10:02 PM

#356

John 123

centurion

Join Date: Jan 2016 Posts: 199

To speed up the calculation and data retrieving in real-time, Holdem Indicator doesn't store the raw hand history files. So you can't export these stats data. When you wipe your HD, you can always copy the stats DB file to a safe place and put it back after re-installation.

Quote:

Originally Posted by 4-Star General

Quote

02-06-2016 , 12:40 AM

#357

COKE_MAN

old hand

Join Date: Jul 2010 Posts: 1,337

Speaking of those db files, have y'all done any bench-marking to determine if there is a performance hit after the replay.db or stats.db get above a certain size? Mine are getting a bit large. I haven't really noticed any problems, just curious. I play on Bovada and really don't have a lot of need for that much history.

Quote

02-06-2016 , 12:45 PM

#358

John 123

centurion

Join Date: Jan 2016 Posts: 199

You can simply delete these files if you think they're too large and you don't need much history data. It would start recording stats from scratch.

Quote:

Originally Posted by COKE_MAN

Quote

02-09-2016 , 11:20 PM

#359

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,091

I downloaded Indicator yesterday. The sole reason I'm considering buying a license is to have a HUD on Bovada's Zone tables. I tried running it on trial mode on the play money tables to ensure it was functional; however, a HUD never displayed. Why not?

Quote

02-10-2016 , 08:39 AM

#360

John 123

centurion

Join Date: Jan 2016 Posts: 199

Once you have a license code, it would work well with with ZONE games. We offer 7-day Money-back Guarantee. So you can buy it and ask for a refund if it doesn't work within 7 days. Sorry for any inconvenience.

Quote:

Originally Posted by HollywoodHogan

Quote

02-13-2016 , 09:05 PM

#361

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,091

Quote:

Originally Posted by John 123

I purchased a license code, I checked the 'work with Bovada' box, I restarted Indicator, I restarted my computer, and yet, it's not working with Zone poker. It displays hero's stats and that's all.

Does it not display until the minimum number of hands to profile a player has been met?

Quote

02-14-2016 , 03:29 AM

#362

Hoopster81

Carpal \'Tunnel

Join Date: Feb 2005 Posts: 7,277

it can't track opponents from hand to hand in zone.. it can track your results, that's it

that is what I assume they meant when they said it would work well for zone.. there is no way for it to track opponents which is what I'm assuming you thought it would do

Last edited by Hoopster81; 02-14-2016 at 03:34 AM.

Quote

02-14-2016 , 03:40 AM

#363

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,091

Yeah, I want a refund. Thanks for the clarification, Hoopster.

Quote

02-14-2016 , 01:20 PM

#364

John 123

centurion

Join Date: Jan 2016 Posts: 199

I guess you're the person who asked for a refund today. We just sent you a full refund.

Keep in mind that you have different anonymous opponents for each hand in ZONE game...

Quote:

Originally Posted by HollywoodHogan

Yeah, I want a refund. Thanks for the clarification, Hoopster.

Quote

02-16-2016 , 11:43 PM

#365

la2sb91

journeyman

Join Date: Aug 2010 Posts: 334

HUD not working on carbon after update. Will there be a patch for this?

Quote

02-17-2016 , 12:40 AM

#366

John 123

centurion

Join Date: Jan 2016 Posts: 199

After the new update, Carbon and other Merge sites don't generate hand history files locally anymore. That's the problem. The main window of Holdem Indicator would still work well with Merge sites. But the HUD won't show up without HH. We're working now to find out a workaround. We'll let you know.

Quote:

Originally Posted by la2sb91

HUD not working on carbon after update. Will there be a patch for this?

Quote

02-21-2016 , 02:23 PM

#367

IslandGuy

adept

Join Date: Apr 2014 Posts: 1,009

I'm getting a message today when my indicator opens that the indicator is not connecting to the servers but it is still working fine.

Quote

02-21-2016 , 03:01 PM

#368

Pyrochaos

adept

Join Date: Jul 2013 Posts: 778

Quote:

Originally Posted by IslandGuy

I'm getting a message today when my indicator opens that the indicator is not connecting to the servers but it is still working fine.

Same.

The exact message is:

"Holdem Indicator can't connect to the server to check the latest update and verify this installation. Please check your internet connection or firewall settings and try again."

Quote

02-21-2016 , 09:16 PM

#369

John 123

centurion

Join Date: Jan 2016 Posts: 199

The problem is caused by our website hosting company. Everything should be fine now. Sorry for any inconvenience.

Quote:

Originally Posted by IslandGuy

I'm getting a message today when my indicator opens that the indicator is not connecting to the servers but it is still working fine.

Quote

02-24-2016 , 07:31 PM

#370

krcmdc

grinder

Join Date: May 2009 Posts: 541

Can I use holdem indicator on more than one computer? Or more specifically, can I switch the computer that uses holdem indicator? I have it installed on a desktop that is going to meltdown any day now. I now use a laptop to play poker, can I get holdem indicator switched over to the laptop?

Quote

02-25-2016 , 09:42 AM

#371

John 123

centurion

Join Date: Jan 2016 Posts: 199

Please send an email to support@holdemindicator.com. Thanks.

Quote:

Originally Posted by krcmdc

Quote

02-25-2016 , 07:38 PM

#372

krcmdc

grinder

Join Date: May 2009 Posts: 541

Quote:

Originally Posted by John 123

Please send an email to support@holdemindicator.com. Thanks.

Email sent, got a response very quickly and the problem is being taken care of, very pleased with the customer support, ...thanks.

Quote

02-27-2016 , 10:51 PM

#373

IslandGuy

adept

Join Date: Apr 2014 Posts: 1,009

My HI just updated about an hour ago. Since then it has been crashing on me. It won't crash on the tables it is running on but when I open a new table and it auto attaches to it that one instance of HI will crash. It doesn't happen every time and it's not a big deal, but I thought I should let you know.

Quote

02-27-2016 , 11:50 PM

#374

John 123

centurion

Join Date: Jan 2016 Posts: 199

On which site do you play? Please restart your computer first and re-install Holdem Indicator. Please send an email to support@holdemindicator.com if the problem still happens. Thanks.

Quote:

Originally Posted by IslandGuy