Preflop and postflop diagrams are not allowed on PokerStars:

FAQ. PokerStars software restrictions

It is not possible to customize the fields at the top of the reports. But you can apply additional filters to reports:

Open Hud Editor -> Select your HUD -> Select the cell in which is located the stat Hands -> Choose Insert by mouse right-click -> Eхpression stat -> Hands -> Save

All stats in HUD are displayed for the entire period of time in your database.
But hand2Note exclude reg vs fish spots by default:

Reg-vs-Fish

You can disable this option in Configuration -> Other Option -> Statistics:

Every time you have made some custom stats, then you should add the new stats in Popup and rebuild your statistics:



Please note, the Popup should be assigned for some of your Game Types before rebuilding:

Set to zero the next option:

Thanks for the help.

I had solved the "total hands" problem, it just seems odd that you'd have to do that rather than it just working straight out of the box.

I'd tried the build stats button but didn't realise you had to clear stats first, so that explains that.

My VPIP and PFR are definitely only showing session stats, but I may have done something wrong. I'll check back in here if I can't get it working.

Hmm, in that case there could be merits in having this option turned off for microstakes ?
saying this as the reg/fish population tends to be more merged for that area of stakes than higher one

It is up to you.

I'm trying to use Hand2Note on Ignition use the Card Catcher. The hands are imported, the hud shows up, but my SNG hands are imported as cash game hands. Under the tournaments tab, no tournaments are showing up.

Anyone have any ideas that could fix this through Hand2Note? This is probably not a problem with Hand2Note, but I thought it was worth posting here in case anyone else has had this problem.

I think this question should be asked to support the Card Catcher.

Hi! is there any way to know B-X-B Success and the X-X-B fecuency and success on range research with the default pop-up? I can´t see it. If the answer is no, can be implemented on any update? i think those are the few things i missed up when i analize a players pool (and info from MW, and SBvsBB game but i think this could be more hard to implement)

Thanks and good job!

You can create necessary stats yourself and add them to Popup:

Creating custom statistics in Hand2Note

Does support Americas Card Room Jackpot & SNG 2.0 game? If not can add?
Thanks!

Hand2Note supports WPN, but I am not sure about all kind of games. You can try.

Please note that WPN requires WPNTools for full Dynamic HUD integration:

FAQ. Supported Poker Rooms

H2N supports WPN but there are a lot of bugs there, H2N delete your hands (its not just me, that happend at least to 3persons)

h2n isn't detecting 888caption, I'm guessing since the last 888c update. All of my software is up to date.

^^^nevermind its working now

I imported hands from my HM2 database.

There are about 100,000 iPoker hands missing.

All my Microgaming hands are missing.

EP is missing from the position reports.

How do I solve these problems?

I always have problems with the ipoker hands

Could you please send us by email to support@hand2note.com the hand history sample where we can see the problem?

Currently Hand2Note works with Microgaming hands only via converter.

im really unhappy with the product. i bought it 2 weeks ago and im unable to use it because it's super slow, about 10-20 times slower than hm2. within 3 days of having purchased the program i sent you guys an email+video documenting my struggles and asked for a refund, or at least a partial refund. i bought it for two months because i wanted to test hand2note. i had already downloaded it a while ago, but never used the free trial so i had no idea that the program would be unusable.
a week ago i was told by your staff that i should just await the next update to see if that fixes my problem. needless to say that there is no mention when the update will come out and im here still waiting for things to happen. your support sucks as well as your refund policy.

The date of the new release is not known exactly because it depends on the success of a beta test phase.
I do not see any unprocessed letter about the refund on our Email.

i asked for a refund two times, both times my request was ignored