Hi.
I used H2note like one year straight but switched back to pt4 and hem2 because H2note didnt update their Pokermastersupport. Couple of weeks ago i bought edge version to use in pokerstars. I didn't get h2note work in pokerstars (i have lifetime license to h2note) and h2note support tried to get it work with teamviewer but support just said ''no can do''...
I asked money back from my earlier Pokermaster hud purchase and edgelicense.
Support told me that i didn't have those when their support couldn't handle pokermasterissues anymore (im 100% sure that i had license for both of those)
Then i asked that can i get my money back even from that edge version which i just purchase. Support went offline and never answered me again.
Now i opened H2note and i see that they are declined my edgeversion but never sent money back to my skrill although they said they will refund that latest 19.90$ back
Total sum what they owe me is 97$.
I ve been in ''pokerbusiness'' last 13 years and never have this bad support experience.
I have a Pokermaster skypegroup which include about 50players. A lot of them used h2note but nobody haven't got refunds.
Now it seems H2note just ignoring everyone.
Similiar experiences here?