There are currently three options:
1.) You can play in other Chinese rooms with
the same subscription. At the moment, the beta version of Hand2Note that supports new rooms (
PPPoker, PokerKing, PokerKingdom, OhPoker, FishPoker, and 1pokerstars) is ready.
2.) We will compensate all wasted days of your subscription after the problem is resolved.
3.) We can deactivate HYPER package and add more days to EDGE subscription for the corresponding amount.
All requests related to subscriptions should be sent by email to support@hand2note.com or to online support in the lower right corner of our website.
Last edited by Hand2note; 11-06-2018 at 07:45 AM.