CONVERTER Asian Hand Converter Support - Page 8 - Poker Software -- Two Plus Two Poker Forums

Same issue here. Worked fine before the latest update.

Issue is I open table X on LDplayer1, HUD comes up fine

Later in the session I re-open table X in LDplayer2 HUD never shows

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04-11-2020 , 09:17 AM

#177

isunkurbttlship

Carpal \'Tunnel

Join Date: Mar 2010 Posts: 7,659

I have a couple issues using this integrated with drivehud on LDplayer playing pokerbros. If I am playing 2 tables, the HUD often overlaps/both show on each table, or they show on the wrong table. Also, if I play one 6m and one fr, it seemingly won't let me have different locations for the 2 HUDs. Ie I move them around on the 6m table and it does the same for fr. Thank you

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04-11-2020 , 10:07 AM

#178

isunkurbttlship

Carpal \'Tunnel

Join Date: Mar 2010 Posts: 7,659

One last thing: is it possible to make the player names in DriveHUD for pokerbros show as their names and not their IDs, while still maintaining the ability to see old HUDs for players when they change their names?

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04-12-2020 , 02:25 AM

#179

famafer0

newbie

Join Date: Aug 2013 Posts: 45

Quote:

Originally Posted by spaghetti

Same issue here. Worked fine before the latest update.

Issue is I open table X on LDplayer1, HUD comes up fine

Later in the session I re-open table X in LDplayer2 HUD never shows

Exactly, i just realised today this is the problem. Its about reopening the same table later.

It also worked all fine for me before the update.

Support pls fix this bug

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04-12-2020 , 12:51 PM

#180

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by famafer0

Exactly, i just realised today this is the problem. Its about reopening the same table later.

It also worked all fine for me before the update.

Support pls fix this bug

Haven't had any reports of this happening. If you just restart the instance in the emulator it should work as a temp fix for now. If someone can send their log to support, that would be helpful. If you're using the stand alone version, just click settings, and create log. Send that .zip file to support.

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04-12-2020 , 12:54 PM

#181

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by isunkurbttlship

In regards to your first question, Which version of Drivehud are you using?

And the above question, I believe you need to pick one or the other. Either name or ID, and ID tracks across all sessions, name can change at anytime. I know on some sites there's an option to do either one, I don't think so on this site. I'd have to double check.

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04-13-2020 , 12:06 AM

#182

famafer0

newbie

Join Date: Aug 2013 Posts: 45

Quote:

Originally Posted by FreakDaddy

No. Restarting the instance doesnt fix the problem. It only works when i restart my computer. I tried to contact support but i dont know where. Could you send me a private message with an email please

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04-13-2020 , 12:58 AM

#183

famafer0

newbie

Join Date: Aug 2013 Posts: 45

Quote:

Originally Posted by FreakDaddy

I cant send the logs via your contact web support because the file is too heavy. I have to stop playing and restart my computer every single day because of this.
Please offer some real support, it's been 3 days with this problem already

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04-13-2020 , 05:28 AM

#184

limfit

stranger

Join Date: Nov 2017 Posts: 9

Quote:

Originally Posted by isunkurbttlship

I had this same issue. I play on Pokerbros and use asian hand converter integrated in Drivehud.

I think I fixed the problem when I updated asian hand converter to version 1.0.15.89 and my drivehud to version 1.6.6.3420. Forget which one actually did the trick but the hud changes smoothly when I switch to a different table (playing on one account btw).

I also opened drivehud 1st>LDplayer>PokerBros.

Hope this helps.

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04-13-2020 , 05:30 AM

#185

limfit

stranger

Join Date: Nov 2017 Posts: 9

Quick question about the HUD.

Are player stats cumulative? Meaning that when I start a new session the next day, will HUD stats for specific players still update? or does it reset with every new session?

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04-13-2020 , 01:01 PM

#186

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by famafer0

If you contact support, they can help. It was a holiday weekend here and you just posted an issue with no details or log in a forum. If you need immediate help, you should e-mail support with logs, your version number, and detailed info on what's going on. They will more than happily help you.

If you can't send a log, upload it to any free service and send the link.

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04-13-2020 , 01:02 PM

#187

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by limfit

It's cumulative. All historical data on players will load.

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04-13-2020 , 09:46 PM

#188

aprogle

grinder

Join Date: Nov 2017 Posts: 555

Got to ace poker solutions website then click "contact us", scroll down and you should see a support form.

https://www.acepokersolutions.com/contact-us/

Edit: delete message please, looks like i tried to help answer the page before this.

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04-14-2020 , 12:52 PM

#189

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

I can't delete. Ty for trying to answer though.

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04-17-2020 , 11:01 PM

#190

BamBamCanoly

journeyman

Join Date: Jun 2019 Posts: 321

I have HH from PT4 captured by your AHC. how do i import them to DriveHUD?

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04-18-2020 , 12:06 AM

#191

SelfishGhost

centurion

Join Date: Jul 2016 Posts: 107

Hi, I've bought Asian Hand Converter and followed the manual to set it up correctly.
I'm doing all the procedures in the right sequence, hands are getting imported to PT4 but the HUD doesn't appear on the table. Outpout format is set to Asian Poker clubs.
I've tried changing HUD profiles but nothing happens.
I'm using LDplayer3.85 to play on Pokerbros.
What is the issue?

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04-18-2020 , 02:44 PM

#192

SelfishGhost

centurion

Join Date: Jul 2016 Posts: 107

Quote:

Originally Posted by SelfishGhost

Changed the hand history output format to Pokerstars and now it works.

Quote

04-19-2020 , 12:31 PM

#193

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by SelfishGhost

Changed the hand history output format to Pokerstars and now it works.

The Asian poker clubs format should work fine though as well. What version of PT do you have please?

Quote

04-19-2020 , 03:06 PM

#194

SelfishGhost

centurion

Join Date: Jul 2016 Posts: 107

Quote:

Originally Posted by FreakDaddy

The Asian poker clubs format should work fine though as well. What version of PT do you have please?

Version 4.15.20

I noticed that using Pokerstars as output format the SB and BB are tracked incorrectly (the hand history says SB posted 0.98bb and BB posted 1.93bb).

So I tried switching the output format to Asian Poker Clubs but the bug still persisted.
It only tracks them correctly using iPoker as output format, which is the one I'm currently using.

To summarize:

- iPoker output format: hands are being tracked correctly, HUD works.
- Pokerstars: hands are being tracked but with wrong SB/BB sizes affecting HUD stats, HUD works.
- Asian Poker Clubs: hands are being tracked, HUD doesn't show up.

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04-20-2020 , 12:49 PM

#195

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by SelfishGhost

This shouldn't be correct. I may need to see your log, but I'm speaking to the dev team. ty.

Last edited by FreakDaddy; 04-20-2020 at 12:59 PM.

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04-20-2020 , 01:59 PM

#196

isunkurbttlship

Carpal \'Tunnel

Join Date: Mar 2010 Posts: 7,659

I had some issues last night in a tournament. Have only played this one with a HUD, and didn't change it to my mtt hud til final table. I have the # bbs stat and it was way off when we got to HU. Like saying we were 70 bbs deep when it was closer to 20. This is using DH. Great program btw, and an update fixed the issues I had earlier

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04-20-2020 , 02:02 PM

#197

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,089

HHs keep saying a player raises to x and is all-in despite not being all-in. Is this an AHC issue or PT4?

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04-20-2020 , 03:30 PM

#198

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by isunkurbttlship

So the BB count on the HUD wasn't correct is what you're saying? Was this for one hand, or the entire time?

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04-20-2020 , 03:32 PM

#199

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 17,996

Quote:

Originally Posted by HollywoodHogan

HHs keep saying a player raises to x and is all-in despite not being all-in. Is this an AHC issue or PT4?

I haven't seen that issue or hand anyone report it, so I don't know. Do you have the latest versions of AHc and PT4? Probably easiest to just send a log to support. Click settings, click create log and send the .zip file. I will have a dev check.

I'm assuming some version is off because if that was happening we'd have tons of people reporting that.