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Asian Hand Converter Support Asian Hand Converter Support

05-20-2021 , 07:35 PM
Quote:
Originally Posted by jcsmitty22
hey guys, I am unable to see the hud on my tables on pokerbros, the Asian Hand Convertor just says "Initializing" constantly, and this was not an issue before last nights software update. Any idea what I can do to fix this? Thanks
It should still be working fine. Sometimes on updates you have to close and re-open everything or even just reboot. Try that and let me know. We have zero reported issues from support also, and we'd have a ton by now if it wasn't working.
Asian Hand Converter Support Quote
05-21-2021 , 10:56 AM
Quote:
Originally Posted by jcsmitty22
hey guys, I am unable to see the hud on my tables on pokerbros, the Asian Hand Convertor just says "Initializing" constantly, and this was not an issue before last nights software update. Any idea what I can do to fix this? Thanks
I got confirmation that everything is ok on pokerbros w/ the latest AHC. Maybe if you updated your emulator you don't have ADB connection enabled. You may want to check your emulator connection and if you need help you can contact support, but it should be working fine.
Asian Hand Converter Support Quote
05-22-2021 , 09:28 PM
Is there a way to track the table without a HUD for anonymous table and still have a HUD on my regular tables?
Asian Hand Converter Support Quote
05-23-2021 , 03:29 AM
Quote:
Originally Posted by FreakDaddy
I got confirmation that everything is ok on pokerbros w/ the latest AHC. Maybe if you updated your emulator you don't have ADB connection enabled. You may want to check your emulator connection and if you need help you can contact support, but it should be working fine.
ok thanks bro I will investigate further lol
Asian Hand Converter Support Quote
05-23-2021 , 02:21 PM
Quote:
Originally Posted by BamBamCanoly
Is there a way to track the table without a HUD for anonymous table and still have a HUD on my regular tables?
Yes, most databases will allow you to turn off a HUD for that specific table.
Asian Hand Converter Support Quote
05-23-2021 , 02:24 PM
Quote:
Originally Posted by jcsmitty22
ok thanks bro I will investigate further lol
If you need more help, you can click on settings in AHC, click create log, and send the .zip file to support so they can see what's going on exactly. I can't give specific advice w/o have more specific information. I just wanted to let you know it's working ok even w/ the update. It's most likely ADB settings, but I don't even know what emulator your using, or what version of that emulator. Support will help you sort it out w/ a log.
Asian Hand Converter Support Quote
05-25-2021 , 06:17 AM
Quote:
Originally Posted by FreakDaddy
Yes, most databases will allow you to turn off a HUD for that specific table.
how to do this in DriveHUD?
Asian Hand Converter Support Quote
05-25-2021 , 02:01 PM
Quote:
Originally Posted by BamBamCanoly
how to do this in DriveHUD?
You can create a blank HUD and switch to that or drag your HUD off the table.
Asian Hand Converter Support Quote
05-26-2021 , 05:44 PM
Hi everyone... we have some emergency server maintenance going on that could affect your license over the next several hours. If you have AHC loaded on your system, don't close it, and you won't be effected. This *may* affect you only if you close and re-open it or haven't opened it for a while.
Asian Hand Converter Support Quote
05-27-2021 , 11:01 PM
I guess the server maintenance is over, didn't get any issue here, it run like normal. As for the blank HUD player profile. thanks for the tip.
Asian Hand Converter Support Quote
05-28-2021 , 03:39 PM
Quote:
Originally Posted by BamBamCanoly
I guess the server maintenance is over, didn't get any issue here, it run like normal. As for the blank HUD player profile. thanks for the tip.
Correct... it was less than 2 hours.
Asian Hand Converter Support Quote
05-30-2021 , 10:54 PM
Hi FreakDaddy, trying to get multiple license again, can you please check your PM.
Asian Hand Converter Support Quote
06-01-2021 , 02:13 PM
Quote:
Originally Posted by BamBamCanoly
Hi FreakDaddy, trying to get multiple license again, can you please check your PM.
Yes, got it... ty.
Asian Hand Converter Support Quote
06-02-2021 , 08:42 PM
Quote:
Originally Posted by FreakDaddy
Yes, got it... ty.
Thank you FreakDaddy.
Asian Hand Converter Support Quote
06-04-2021 , 11:43 AM
Quote:
Originally Posted by BamBamCanoly
Thank you FreakDaddy.
Yw. In the future just contact support and they will forward it to me. I miss a lot of PM's.
Asian Hand Converter Support Quote
06-04-2021 , 12:31 PM
Speaking of that, check your PMs please.
Asian Hand Converter Support Quote
06-05-2021 , 11:50 AM
Quote:
Originally Posted by HollywoodHogan
Speaking of that, check your PMs please.
K, I'll check and respond.
Asian Hand Converter Support Quote
06-05-2021 , 12:32 PM
Appreciate it. Check again please just in case you happen to miss. Thanks
Asian Hand Converter Support Quote
06-05-2021 , 12:47 PM
Quote:
Originally Posted by HollywoodHogan
Appreciate it. Check again please just in case you happen to miss. Thanks
No worries, we'll get it sorted out. I just responded again. It has been a massive undertaking the backend updates, server changes etc over the past week, so we appreciate your patience and everyone's. The goal is to have a better end user experience when it's all done.
Asian Hand Converter Support Quote
06-11-2021 , 08:17 AM
Quote:
Originally Posted by FreakDaddy
Yw. In the future just contact support and they will forward it to me. I miss a lot of PM's.
Ok, thanks for the help.
Asian Hand Converter Support Quote
06-12-2021 , 11:33 AM
Quote:
Originally Posted by BamBamCanoly
Ok, thanks for the help.
Yes, yw... and check your PM's.
Asian Hand Converter Support Quote
06-15-2021 , 10:51 PM
Quote:
Originally Posted by FreakDaddy
Yes, yw... and check your PM's.
got it, thanks FD
Asian Hand Converter Support Quote
06-17-2021 , 05:37 PM
Asian Hand Converter Beta - v1.2.8.208:

https://drivehud.com/poker-hud/Asian...v1.2.8.208.exe

- Added support for RedDragon for emulators based on android 7.
- updated renewal link.
Asian Hand Converter Support Quote
06-19-2021 , 07:34 AM
Quote:
Originally Posted by FreakDaddy
Asian Hand Converter Beta - v1.2.8.208:

https://drivehud.com/poker-hud/Asian...v1.2.8.208.exe

- Added support for RedDragon for emulators based on android 7.
- updated renewal link.
thank you
Asian Hand Converter Support Quote
06-21-2021 , 03:29 AM
Any ideas as to why this works fine with LDPlayer while I am playing on my wifi at my house but when I am trying to use my cell phone as a hotspot it will not work correctly?
Asian Hand Converter Support Quote

      
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