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The rules are there to prevent angle shooting and clarify non-verbal intentions. They're not there to penalize people for not following the action correctly. I'm fine with the floor using some discretion in situations where there appears to be an honest mistake, but its a gray area.
Agreed. Unless you think there's angling involved, or let's say you gave up substantial tells because he's folded, I think this is a reasonable result. Since you actually had the best hand I don't think you can really think this was a bad result for you.
I do feel like this leaves some room for angling though. If for instance you immediately showed your hand face up (or muck your hand) after he mucks, then he should have no right to call off, which would be weird incentive for you to now always show your hand or muck it so they don't have an option to call. I feel like this is just where floor discretion does best.