Quote:
Originally Posted by ponyone
I don't understand why you have the client still open to players. Nothing is working and we are losing money. I'm sitting in a 2 dollar 6 man with nothing to do because your software is broken. Will I get my money back? This is ridiculous.
It should be closed until you get your act together. Or just switch us back to the old working one that looked nice.
RPM Poker - and to the best of my knowledge, all other brands - have no control on whether or not the client is up. In this same vein, there was a thread posted regarding refunds. This is a good place to make this repost.
Quote:
RPM Poker is not directly involved with Merge Gaming's software update. Any refund requests that have arisen as a result of the software update can be directed directly to Merge Gaming by emailing support at RPMPoker dot eu. The decision to give refunds due to software malfunctions lies entirely with the Merge Gaming Network.
We'll be doing our best to continue to provide information, and again, Merge Gaming is aware of the ongoing issues with the client. These complaints are not going unnoticed.
Last edited by RPMSeth; 06-06-2012 at 01:02 PM.