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software crashes? software crashes?

12-08-2011 , 12:01 AM
^owned... If the amount of cpu the client used was lowered I could play more tables without **** freezing up all the time. It's a win win for both of us, I generate more rake for them and my hourly goes up. Also the wait list is very glitchy for me. I sometimes have to hit remove me from all waiting lists many times before it actually removes me from waiting lists. If i don't click accept waiting list in time it will take me to a full table where someone else took my spot. When this happens there should be a popup that says your wait lists for this table has expired and the table is already full. Both of these problems with the waiting lists tilt me and make it even harder to multi table effectively.
12-11-2011 , 02:53 PM
http://imageshack.us/photo/my-images/17/bjerror******

whattttttttttt? 10+8 isnt an 18? its a 15? and also lol i couldnt split my 7s? thats ridic

Last edited by Mark275; 12-11-2011 at 02:54 PM. Reason: wrong link
12-14-2011 , 04:14 AM
I am having the client freeze up (playing Carbon a bunch of 6 man superturbos) even with just 4 windows up and everything else I usually use closed (RunBetterPoker, Holdemmanager, firefox), so I know it's not a memory problem

It has happened a lot this past week. WAY more so than usual. WTF merge?
12-14-2011 , 04:15 AM
Quote:
Originally Posted by RPMSeth
I am told that there are no known issues with the Merge client that may have caused an increase in software problems.

I would highly recommend sending in crash reports to the customer support team at Merge. These reports will be forwarded directly to the technical department, and if there are any issues that the Merge team is not aware of, they can be fixed as a matter of priority.
It's not crashing per se, it's just freezing up (or "lagging") and nothing responds, and then after a bunch of seconds, all the tables come back up and you have 10 decisions to make, and you get sat out of some tables. It's very annoying
02-02-2012 , 01:30 AM
I got a new PC with Windows 7 a couple months ago and I have never been able to have lock poker or cake run without the whole client freezing up and having to be restarted numerous times per session. I followed the instructions, for preventing technical issues, given earlier in the thread and it didn't help. I am wondering if Windows 7 is part of the issue. I also have a 4 year old Mac that can run lock and cake without freezing up. How can I fix this freezing problem on my new PC?
02-02-2012 , 02:17 PM
Quote:
Originally Posted by cjc2
It's not crashing per se, it's just freezing up (or "lagging") and nothing responds, and then after a bunch of seconds, all the tables come back up and you have 10 decisions to make, and you get sat out of some tables. It's very annoying
This was happening to me when I was using HEM2. I switched back to PT3 and I haven't had a single problem.
02-02-2012 , 09:36 PM
IS it just me or does the software freezeup/then when im back its"refreshing table"
then my $20 overdrive bonus popsup, whys this freeze everything?
02-02-2012 , 10:05 PM
Quote:
Originally Posted by Mark275
IS it just me or does the software freezeup/then when im back its"refreshing table"
then my $20 overdrive bonus popsup, whys this freeze everything?
I seem to recall several crashes where there was a popup after restarting the client. Not always however.
02-04-2012 , 03:00 AM
I uninstalled my Bit Defender Antivirus software on my PC and my tables have not frozen up since. It seems that the Antivirus software was incompatibale with the software.

Last edited by RPMSeth; 02-04-2012 at 05:27 PM.
02-15-2012 , 04:23 PM
multiple time i've been in the middle of a hand and couldn't act. eventually my hand gets mucked. weee bit annoying
02-18-2012 , 09:38 AM
Quote:
Originally Posted by knock_turnL
multiple time i've been in the middle of a hand and couldn't act. eventually my hand gets mucked. weee bit annoying
This has happened to me a few times recently, the latest time i had over $150 in a pot and the software froze and wouldnt let me hit call or fold i couldnt even see what my cards were it turned them face down , eventually it mucked my hand. I thought maybe it was my internet connection but the other tables i was on kept working fine.
After that i joined a bunch of small sit and go's to see if it would happen again so i could get a screen shot, eventually it happened i took a screen shot emailed it to support, and they told me the only thing i can do is to try and reinstall software.
I reinstalled it worked fine for a few hours and did it again.

Last edited by trb111; 02-18-2012 at 09:45 AM.
02-18-2012 , 01:27 PM
Reinstall the software. lol
02-18-2012 , 08:20 PM
$150 pot, to a bumbleebee 11c room?
02-18-2012 , 11:14 PM
Quote:
Originally Posted by Mark275
$150 pot, to a bumbleebee 11c room?
if you read the whole post you would understand
02-22-2012 , 02:16 AM
freezing up on me too now, for the first time.
02-24-2012 , 04:20 PM
Seems to happen to me mainly around the same time each evening, around 10:30ish pm mountain time. Annoying as hell. Glad I'm just a micro donk or this would be a real problem.
02-24-2012 , 06:12 PM
What I do is keep up the task manager so If it freezes I immediately force shut down the program and reload the software.
02-25-2012 , 04:56 PM
^^^ lol

Online poker in America has reached a new low.
02-26-2012 , 08:45 AM
Quote:
Originally Posted by TeflonDawg
^^^ lol

Online poker in America has reached a new low.

be fair, it happens EVERYWHERE, not just america!
02-26-2012 , 03:54 PM
Just wanted to say that I use an Imac 10.6.8 and a pretty slow internet (dishnetwork) and have never had a freeze. I only 4 table and don't use any tracking software tho.
03-21-2012 , 01:01 PM
all merge sites do this on my comp ad it pisses me off really bad.
04-07-2012 , 05:39 PM
Quote:
Originally Posted by paul rizzo
What I do is keep up the task manager so If it freezes I immediately force shut down the program and reload the software.
Yes, unfortunately this is what I have been doing also...
04-08-2012 , 08:45 AM
The Merge software reminds me of PokerStars years ago. If the lobby is minimized and you maximize it, it'll freeze for a moment while it updates to the current numbers. And right after my table freezes when I'm playing, it'll go into what looks like fast forward mode, running through all the hands that were played while my comp stood in idle silence...Whatever the reason is for this seems to play a major part in the problem.
08-17-2012 , 01:59 AM
Does anyone else have the recurring issue of the merge software freezing while they are playing? I play on RPM and it happens to me a few times a week at least. I have am lucky if I can open task manager and kill the program, boot it back up, and have my tables pop back up in time for me to resume play. My computer hardware is not the issue. Is there anything done to fix this issue because it is going to cost me a lot more money once I move up in stakes so I would kind of be forced to move sites....

      
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