Somewhat agree with bits and pieces of this, but your whole statement is based on the premise that if we be patient and just let Merge employees do their jobs, things will improve. I disagree. I believe it is important to be vocal about your complaints so that they actually will be motivated towards progress. This is true of everything in life, whether it be poker or maintenance of one's apartment complex or disapproval of a professor's teaching methods. 2 months after Black Friday, I have seen very little of this progress, and if anything, things are getting worse, as withdrawal times have gone from 2 weeks to 6 weeks with the increasing possibility of the payment bouncing. I am not asking for details obviously, but RPM has already commented that they have decided not to allow WU cashouts and that many other payment methods are simply not feasible at this moment with the caveat that they are looking into ideas. I think it is taking too long to continue only looking into ideas, as I would prefer to just hear that something is currently being planned and will go into effect soon, providing some optimism. But that's just frankly not the case. If I am wrong and Seth wants to comment, I would gladly apologize for jumping the gun. Actions truly do speak louder than words.

+1

I think the bolded part is something that a lot of the people ITT really need to read and absorb.

Fair enough. But why then market for and accept US Based Players and so quickly accept their deposits if you know you dont have a procedure to honor their cash out requests in a timely manner ? Based on the observations of the conduct of UB, AP, FullTilt and other sites, new sites MUST understand that players need to see ACTIONS vs. words and promises to gain trust. I simply wont deposit until I see that others have had some consistent success with withdrawals. No point. (and of course I am referring to the experience of US BASED PLAYERS as was the original intent of this thread before it got merged with another. I am hoping for the best with RPM......any US Players with successful cashouts please post.....thanks !!

Every time I ask support about wire transfers they say they're no longer available. Was the amount >10k?

I presume you are outside U.S.?

I agree with the tone of your post, but much of what you said is invalidated by the fact that other skins on the Merge network are currently processing withdrawals and paying their players.

This is unfair. Those other skins are sportsbooks/casinos who are flying a little loose since they have nothing to lose. The skins who are basically poker only are using the Merge cashier and are all going through these pains as Merge tries to implement procedures that will work.

I would rather have poker with longer wait times for cashouts then get quick cashouts in the short term but risk flighty processors or DOJ action.

Can we PLEASE get back to what this thread is for? Factual information on pending/processed cashouts. Not theory/customer griping.

RPM is not poker only. I don't know that any Merge skins are poker only, although I could be wrong about that.

all i know is, that it's hard as *** to make a living off the site, if you have to plan 4-6 weeks ahead and thats not including the wait time for the check to be approved which can take another 3-4 weeks on top of the 4-6 weeks.

as for the common sense post by stellar your an idiot because this site has had problems with cash outs with checks sense 09and 2010 way before black friday

also the site is a great site fast, helpful ,good staff very good site to play just the cashouts is where the problem is

good idea

Seth, could you please tell us definitively if Merge is still currently processing withdrawals every Monday and Thursday to US players because it seems as if no one has received a check of late. It's one thing for checks to be methodically delivered after waiting 6 weeks, but its quite another for cashouts to be halted altogether.

Hi folks,

I just wanted to let you know I sincerely appreciate your patience. We're getting closer and closer to new solutions that will enable you to receive your funds in a more timely manner. A large batch of checks went out today as well.

Please continue to sit tight as we work through the withdrawal queue, and as we work towards enabling new, reliable withdrawal solutions for you.

RPM Seth

Hey Seth,

Thanks for the update, that is great to hear that things are in motion. When you say new withdrawal solutions, does that mean that in the future we will be able to take money out in ways other than the standard withdrawal options like check/WU/wire?

thanks for the update. much appreciated!

sj

No...it means you won't have to worry about your funds being seized causing a check to bounce or wire to not come through and so on.

Seth I appreciate the response and I expect everything to be smooth shortly....

+1

rpm --> click2pay in less than 8 hours

now time to pray that their check finds its way onto my doorstep

Are these cashout problems/delays only for USA players? What is the best/fastest method to withdraw for non-USA players?

As someone who has had a check pending approval for 6 weeks now (well, in two days it will be 6 weeks)... is there any current estimate on the wait time? I was initially told 2-3 weeks, then 3-4 weeks, then 4-6 weeks... it's been 6 weeks now and still nothing.

Due to the unique situation in the USA, this thread was intended to be a thread specifically for US Players, and their cash out status on the RPM skin. (before it got merged anyways.......

I would guess 6-8 weeks, but that could change.
Check back in two weeks

based on the fact that i recently luckboxed a couple mtt's back to back, (2nd and 1st place respectively) on 6/9 and 6/10, i'm going to make a test withdrawal from rpm. i'm encouraged that rpmjon states a large number of checks have just been sent out. i'll post results,(or lack of) regularly.

6-11-11 - sent documents for verification

mr saint john

Sigh...how have withdrawal times been quoted from "3-4 weeks" to "4-6 weeks" and is now easily "6+ weeks"? Seth, you mentioned that a large batch of checks went out on Thursday, but how come I have only seen 1 post stating a successful cashout on Merge since then? What exactly constitutes the definition of "large"? I absolutely hate reiterating the same point, but I'm already getting frustrated waiting "only" 3 weeks. I can't imagine what people who have waited 6+ weeks are feeling. You cannot blame people for feeling like Merge is either ignoring or being way too casual about this situation regarding US players at the moment. This is just unacceptable and if you peruse the other threads, you will see many many people leaving RPM/Merge to Lock/Bodog/sites with efficient cashouts. I sincerely hope management at RPM and Merge recognize the direness of current circumstances.

P.S. How is it that 1 person supposedly successfully cashed out after waiting 2 weeks while others have had their statuses pending for 6 weeks? This is particularly of note due to most Merge skins all using the Merge cashier, which should imply a queue of simply time, but this has now been shown to not be the case.

it is only sunday today. that's just a couple full mail running days after thursday's mail. i wouldn't think anyone would have gotten a check from that batch yet. i definitely understand your diminishing patience though. i too have made a deposit on another site due to the number of posts i read on their withdrawal thread. i haven't given up on rpm though.

sj