Quote:
Originally Posted by hubs89
I'm sure most of this has been mentioned already but:
1) A more advanced filter is a must. It's pretty annoying to have your lobby filled with games you don't even play.
2) Why are there promotions that we have to opt in to? Who in their right mind wouldn't want to be part of a free promotion? Just remove the opt in request. This makes no sense to me.
3) Please make the history page within the cashier more detailed. The adjustments aren't labeled so you don't know whether the money was from rakeback or whichever promotion it came from.
These are the 3 that annoy the hell out of me. I would like to say that in my 2 months at RPM, the customer support and the promotions are some of the best in the industry so thank you for that!
Agree bigtime with #3. Sometimes I have adjustments and don't know what they are.
The opt-in thing I understand. If someone doesn't opt in to a promotion, RPM saves money. This keeps them from having to pay people who are playing on RPM and for whatever reason don't know about the promotions like the fast lane or double points. It's really smart from a business standpoint. The promotions are there, but it forces us to take the extra step if we really want it.
Maybe I'm alone here, but this is one of the first rooms where I actually root for them to make money too since the service and value are both so good. I've been playing on RPM basically since they started and they really know how to take care of their regulars.