when i sit down to a table, it should automatically sticky the table so i know i'm playing there. or somehow have it highlighted in a way to tell me i'm either sitting at the table or waiting there.

+1 to seeing VIP points AND cash balance at the same time

the way the lobby sorts tournaments is extremely annoying. if i sort it by time, it doesn't actually sort by time. it was like this in the old software too and it makes no sense. i don't need certain tournaments stickied and others auto-sorted in some weird subset that i don't care about. i just want the freakin tournament that's starting next at the top ffs

some nice changes, though. finally got rid of that stupid BJ icon!

ETA: is it me or is the hand history all screwed up? i can't seem to easily view the previous hand...

time zone is incorrect. i live in the eastern time zone and it is 6:17 right now. site is an hour off

i don't think i'm being credited with my bonuses either. i've played yesterday and today and it looks as tho i haven't played at all

tournament ticket ledger is screwed up and showing every ticket i've ever gotten, not the ones that are currently available to me...which should be zero since i'm pretty sure i have none right now

points and money ledger are not loading, and if they eventually do, it would be nice that they update in real time because it used to be i would have to open the internet thru admin button and then close the client and refresh the web page in order to get the current count. i can't even see anything ATM or get a web page or anything...

my first ever post ITT about a year ago:

The fact that it took a little over a year and the ridiculously unsmooth transition is mind-numbingly frustrating, but I can appreciate that I wasn't ignored.

new software, i thought for a second that the rebuy problem would be solved. Just got my hopes up for nothing lol..I guess its just never happening... maybe merge put too much time in making new simile faces and forgot

Cascade feature works perfectly now. Thanks!

Idk if this has been suggested, but probably. Preferred seating based on table position. Instead of always being in the same seat per table size, it would pend on where your table is positioned screen

The number of draws that are shown below the player boxes are entirely too small in the draw games. Please make them bigger, I have to enlarge the window to take up most my screen just to see the numbers on one table.

Also - I'm assuming it's network wide but why are there no 8/9/10 game mixed cash tables?

Before the update, RPM was by far my poker room, but since not so much. Lowering the deposit limits for cc and waiting 7 plus hrs for some answers on vairous stuff by email is just not acceptable. I hate to do it because the play sucks there but I guess lock here I come. Too bad RPM you had the best chance to be the top dog in US poker

If you need a response to an inquiry you can always access our live chat at RPMPoker.com by clicking the green live chat button in the upper right hand corner.

The RPM .com site says live support is offline, really you suggest a solution that is not currently available. No offense to you because I think you have been active here and have helped folks out, just not sure about the site you rep, they are really putting themselves in a bad light

BUG:

There is a bug in the 6.0 client where if you try to sticky a tourney or SNG, the buy in window comes up.......

RPM Live Chat is available each day through our website from 10 AM PST to 8 PM PST. If you need an answer to a question outside of those hours please email me directly at jon @ rpmpoker.eu and I would be more than happy to help. You can also PM me here.

When is any of this gonna start getting fixed?

double rebuys, comon its really costing us alot of value in rebuy tourneys.

Hi there.
It could be super great to have a six player list (at least) on the tables of the lobby... because table scan turbo has a lot of poblem trying to guess who is the sixth player (on six max tables)
Please, this is very important to be able to do a fine table selection.

Thanks in advance

Let me know how long you have to wait for answers when you move to Lock. You don't know what ya got till it's gone.

not sure if someone has suggested this (probably have) but:

please allow players to un-check the "I'm ready" box when the breaks begin.

The other day I got blinded out of a sng because I hit the button but at least one of the remaining 2 opponents didn't. The table said 4 more minutes of break I waited for a minute or so to make sure and decided to go grab some water. Talked to my roommate for only like 3 min in the kitchen and came back to computer to see my stack blinded down from ~3k to like 400

blinds were at 200-400 when i left so they must have clicked "I'm ready" pretty soon after I left LOL. Still sucked tho.

I along with tons of 2+2ers have been asking for this for over a tear and a year and a half. Please fix this and please synch the evening $2 rebuy with the others at :55. Make the addon period start at :55.

This is tilting as hell...

You click of rebuy and add on, rebuy satellites still show up. Reg tourneys show under satties only, satties show under regs only. Some freezeouts only show up if you have rebuy addon checked.. It`s a guessing game to try and find tournaments sometimes, and I`m sure it`s costing merge rake when people can`t find tournaments and don`t reg...

Here are several examples in this one screen shot:

1. $16.50 bounty shows up despite being $10-$12 (prolly because its 10+5+1.50, still shouldn't show imo)

2. Rebuys showing up with rebuys clicked off.

3. Satties showing up with satties clicked off.

Yes this is kinda tilting, this happens with numerous tournaments and sit n gos. I don't understand what's so hard about fixing this especially when it's costing you money daily

Double Charged on a deposit from RPM.

Have the proof, Waiting for the reply from RPM now.

hope they get this taken care of seeing as i use a NETSPEND PREPAID card and its really not even suppose to be possible to go negative over 10$. So this is a joke for real.
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Trying to find a tourney with or without the filters on is really FUBAR!
I am playing about 80% less on here now, have found other venues

When did you send an email to them?

The support team has received a copy of your e-mail and will reply as quickly as possible to help you fix your problem.