Quote:
Originally Posted by saint john
why are the checks bouncing? when you closed down the merge withdrawal thread, you said that it was because the thread had turned into a place for "speculation and rumour" there was some of that, but not enough to shut down the thread. although you say "we're not interested in censoring anybody's opinion", it has the appearance that you are interested in censoring peoples opinion. i don't understand why you said "we're not interested", anyway. you shut down the thread. there wasn't anyone else who shut it down. you said so yourself, "ok guys, i'm closing this thread."
you've said repeatedly that our "money is safe". but when checks are bouncing and there are long delays, then clearly our money isn't safe. the merge withdrawal thread was one of the few options that people who were experiencing difficulties withdrawing had to verbalize their concerns and ask questions of others. if a poster is spreading rumour or conjecture, then delete their threads. that's legitimate. i support that. but not the whole thread; that makes it appear that you're ill at ease with the topic, and being heavy handed.
saint john
Merge does RPM's processing... it's not like RPM Seth can make your check go faster, and he doesn't actually have information from payment processors because RPM is a step removed from this, so yeah, I can see why RPM is ill at ease with the topic if there's no real way for them to answer questions about the process, or if there is no news from processors. RPM always comes out with information when they are ready, but they just aren't speculating on things without having full answers to their questions.
If your check bounces (I've had this happen once in 3 years), the money goes back into your account and then you get put back in front of the withdrawal line. It's a pain in the ass, but you always get taken care of as long as you talk to support. These things happen and it's not actually RPM's fault, but they have to deal with the fallout, and in my experience they have always done it well.
Processing got 500 times harder for sites to do and Merge doubled (or tripled) in size since Black Friday. Put all of that together and there are going to be problems... I'm just happy that there's somebody from RPM to talk to about my money. I've been playing on RPM for almost 3 years now and not once has there been a question of the safety of my funds, and I will go out on a limb to say that I have a larger balance on Merge than most.
Anyway, the point is that I have never seen RPM not handle an issue in the right way, and I'm generally not a fan of the RPM bashing when there's finally a poker room that seems to actually give a **** about their players.
Last edited by EnergyBurst; 05-25-2011 at 12:01 PM.