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05-25-2011 , 01:19 AM
Quote:
Originally Posted by waq
How do you pay bills before the check clears? Do you write hookers bad checks? There are fees for a bounced check and there are fees for an overdrawn account.

Does Merge/RPM covers bounced check fees?

If a check bounces Merge/RPM should do everything possible to get you a replacement check in less than a week. This is a must.

What is the policy?
pretty sure for me cant speak for everyone, but after a day or two the money is available to be withdraw. as for the woman i pay cash =)

as for the replacement check in less then a week are you talking out of your butt or do you know this for a fact?

Last edited by gonzalo86; 05-25-2011 at 01:27 AM.
05-25-2011 , 02:38 AM
Quote:
Originally Posted by RPMSeth
If anybody has a bounced check (not many), make sure to get in touch with us at Manager at RPMPOKER dot com.
why are the checks bouncing? when you closed down the merge withdrawal thread, you said that it was because the thread had turned into a place for "speculation and rumour" there was some of that, but not enough to shut down the thread. although you say "we're not interested in censoring anybody's opinion", it has the appearance that you are interested in censoring peoples opinion. i don't understand why you said "we're not interested", anyway. you shut down the thread. there wasn't anyone else who shut it down. you said so yourself, "ok guys, i'm closing this thread."

you've said repeatedly that our "money is safe". but when checks are bouncing and there are long delays, then clearly our money isn't safe. the merge withdrawal thread was one of the few options that people who were experiencing difficulties withdrawing had to verbalize their concerns and ask questions of others. if a poster is spreading rumour or conjecture, then delete their threads. that's legitimate. i support that. but not the whole thread; that makes it appear that you're ill at ease with the topic, and being heavy handed.

saint john
05-25-2011 , 03:52 AM
Anybody want to help me get money off RPM Poker (up to $1600)? I will pay vig and will take Netspend, Greendot, BOA transfer, or maybe a different method I haven't thought of. PM me if interested.
05-25-2011 , 11:42 AM
Quote:
Originally Posted by waq
How do you pay bills before the check clears? Do you write hookers bad checks? There are fees for a bounced check and there are fees for an overdrawn account.

Does Merge/RPM covers bounced check fees?

If a check bounces Merge/RPM should do everything possible to get you a replacement check in less than a week. This is a must.

What is the policy?
Yes, we will cover any bounced check fee, and we absolutely do as best as we can do get another check out to you immediately.
05-25-2011 , 11:47 AM
Quote:
Originally Posted by saint john
why are the checks bouncing? when you closed down the merge withdrawal thread, you said that it was because the thread had turned into a place for "speculation and rumour" there was some of that, but not enough to shut down the thread. although you say "we're not interested in censoring anybody's opinion", it has the appearance that you are interested in censoring peoples opinion. i don't understand why you said "we're not interested", anyway. you shut down the thread. there wasn't anyone else who shut it down. you said so yourself, "ok guys, i'm closing this thread."

you've said repeatedly that our "money is safe". but when checks are bouncing and there are long delays, then clearly our money isn't safe. the merge withdrawal thread was one of the few options that people who were experiencing difficulties withdrawing had to verbalize their concerns and ask questions of others. if a poster is spreading rumour or conjecture, then delete their threads. that's legitimate. i support that. but not the whole thread; that makes it appear that you're ill at ease with the topic, and being heavy handed.

saint john
Merge does RPM's processing... it's not like RPM Seth can make your check go faster, and he doesn't actually have information from payment processors because RPM is a step removed from this, so yeah, I can see why RPM is ill at ease with the topic if there's no real way for them to answer questions about the process, or if there is no news from processors. RPM always comes out with information when they are ready, but they just aren't speculating on things without having full answers to their questions.

If your check bounces (I've had this happen once in 3 years), the money goes back into your account and then you get put back in front of the withdrawal line. It's a pain in the ass, but you always get taken care of as long as you talk to support. These things happen and it's not actually RPM's fault, but they have to deal with the fallout, and in my experience they have always done it well.

Processing got 500 times harder for sites to do and Merge doubled (or tripled) in size since Black Friday. Put all of that together and there are going to be problems... I'm just happy that there's somebody from RPM to talk to about my money. I've been playing on RPM for almost 3 years now and not once has there been a question of the safety of my funds, and I will go out on a limb to say that I have a larger balance on Merge than most.

Anyway, the point is that I have never seen RPM not handle an issue in the right way, and I'm generally not a fan of the RPM bashing when there's finally a poker room that seems to actually give a **** about their players.

Last edited by EnergyBurst; 05-25-2011 at 12:01 PM.
05-25-2011 , 01:59 PM
Quote:
Originally Posted by gonzalo86
as for the replacement check in less then a week are you talking out of your butt or do you know this for a fact?
Fact? I said they should do this.

As you can see above Seth says "we absolutely do as best as we can do get another check out to you immediately."

What their best is I don't know. I do know we all want better than their best. Since Santa Claus is not busy this time of year maybe they can make a deal with him. He can deliver anything anywhere and I also hear he is very fast!
05-25-2011 , 02:03 PM
Two steps ahead of you, I have already written a letter to Santa using two different crayons.
05-25-2011 , 02:18 PM
Quote:
Originally Posted by EnergyBurst
Merge does RPM's processing... it's not like RPM Seth can make your check go faster, and he doesn't actually have information from payment processors because RPM is a step removed from this, so yeah, I can see why RPM is ill at ease with the topic if there's no real way for them to answer questions about the process, or if there is no news from processors. RPM always comes out with information when they are ready, but they just aren't speculating on things without having full answers to their questions.

If your check bounces (I've had this happen once in 3 years), the money goes back into your account and then you get put back in front of the withdrawal line. It's a pain in the ass, but you always get taken care of as long as you talk to support. These things happen and it's not actually RPM's fault, but they have to deal with the fallout, and in my experience they have always done it well.

Processing got 500 times harder for sites to do and Merge doubled (or tripled) in size since Black Friday. Put all of that together and there are going to be problems... I'm just happy that there's somebody from RPM to talk to about my money. I've been playing on RPM for almost 3 years now and not once has there been a question of the safety of my funds, and I will go out on a limb to say that I have a larger balance on Merge than most.

Anyway, the point is that I have never seen RPM not handle an issue in the right way, and I'm generally not a fan of the RPM bashing when there's finally a poker room that seems to actually give a **** about their players.
thanks for your thoughtful response. although i mentioned checks in my note, my letter is really more about censorship. i haven't actually requested a check. got to admit though, bounced checks cause consternation on my part, no matter who i'm dealing with. i recognize all the good things your talking about, that's why i'm playing on rpm. i just feel that in this case seth is not at his normal standard of open communication. i actually appreciate it when he deletes bs posts that are nothing more than rumour mongering. i hate sifting through that stuff. thanks though
05-25-2011 , 02:59 PM
Quote:
Originally Posted by RPMSeth
Two steps ahead of you, I have already written a letter to Santa using two different crayons.
seth just tell us how long you think until the checks are back to being mailed in under 3 weeks? also IS there another way e-wallet that we can use? or an idea on the time frame UMW is going to be up again?
05-25-2011 , 03:17 PM
Quote:
Originally Posted by gonzalo86
seth just tell us how long you think until the checks are back to being mailed in under 3 weeks? also IS there another way e-wallet that we can use? or an idea on the time frame UMW is going to be up again?
Get ready for another vague answer, but when we know, you'll know.

I'd say most checks are taking 4-6 weeks now, and Merge is working hard to cut down delays and bring cashouts back to their originally quoted time frames.
05-25-2011 , 03:59 PM
4 to 6 weeks and without an ewallet for USA...gl us players
05-25-2011 , 05:16 PM
RPM has been a great site to play on and I have really appreciated all the hard work from Seth and the rest of the team. There is no question that RPM is the best option for USA players. However, after UMW and the recent TruePoker incident I dont trust having more than what I can afford to lose on the site.

Cashed out some today- Hoping 4-6 weeks is correct and that there wont be any problems with a bounced check.
05-25-2011 , 05:38 PM
Quote:
Originally Posted by saint john
thanks for your thoughtful response. although i mentioned checks in my note, my letter is really more about censorship. i haven't actually requested a check. got to admit though, bounced checks cause consternation on my part, no matter who i'm dealing with. i recognize all the good things your talking about, that's why i'm playing on rpm. i just feel that in this case seth is not at his normal standard of open communication. i actually appreciate it when he deletes bs posts that are nothing more than rumour mongering. i hate sifting through that stuff. thanks though
seth, i just realized that in my last post i was talking about you in the third person like you weren't even there. that's wrong, my apologies.

sj
05-25-2011 , 11:53 PM
pre-UIGEA: w/d's took seconds and minutes

pre-Black Friday: w/d's took days and sometimes weeks

post-Black Friday: Don't be surprised if w/d's take weeks and months in the worst cases.

It's just the way it is, be prepared for the worst and hope for the best imo.
05-27-2011 , 02:27 AM
^^ this 100%

it's ****ty but it's reality
05-27-2011 , 07:32 PM
seth any plans on going .eu to better protect the site/domain from seizure?
05-27-2011 , 09:56 PM
just curious... why can't WU be used as a withdrawal option? sorry if this has been asked before.
05-29-2011 , 09:03 PM
so is click2pay dead as a withdrawal option? it's only checks now?
05-30-2011 , 12:22 PM
Quote:
Originally Posted by Doug_Funnie
just curious... why can't WU be used as a withdrawal option? sorry if this has been asked before.
If Merge could use it, they would!
05-30-2011 , 12:35 PM
Hi Seth. Could you sign me up for rakeback please. Account name is JonnyDK. Thanks so much
05-30-2011 , 12:38 PM
Quote:
Originally Posted by JonnyDK
Hi Seth. Could you sign me up for rakeback please. Account name is JonnyDK. Thanks so much
You're good to go!
05-30-2011 , 06:41 PM
I have $387 on RPM, looking for $350 via cash(thats over 10% VIG in yoru favor),or Greendot or MP or whatever. THats $37 in your favor! I am moving abroad soon to continue playing on Stars and don't want to have to deal with chaning addresses,sending in new documents etc etc. I have done xfers for 4 digits on here. PM me if interested.
05-30-2011 , 09:01 PM
Quote:
Originally Posted by RPMSeth
If Merge could use it, they would!
Lock uses WU withdrawals for their casino players. And it is easy to move poker funds into your casino account. I sincerely ask that a better method of withdrawals for your players be implemented. RPM has great customer service and is known as maybe the best poker site in terms of responding to their players. It is in everyone's best interest to facilitate a quicker withdrawal program.
05-31-2011 , 11:57 AM
Quote:
Originally Posted by serenity21
Lock uses WU withdrawals for their casino players. And it is easy to move poker funds into your casino account. I sincerely ask that a better method of withdrawals for your players be implemented. RPM has great customer service and is known as maybe the best poker site in terms of responding to their players. It is in everyone's best interest to facilitate a quicker withdrawal program.

+1

I know everyone hates AP/UB but that was the one good thing about them they offered WU withdrawal and you normally had your cash the same day........In this environment good customer service goes a long way...but getting my money too me fast goes much further IMHO..............
05-31-2011 , 12:16 PM
since the first time deposit freeroll was cancelled on sunday, do we get a make-up one?

      
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