Quote:
Originally Posted by RPMJon
All questions are answered through live chat to the best of my ability. If I am unable to answer a question I will make sure that it is expedited to the department that can answer it.
Quote:
Originally Posted by t90oldem
there live support is a joke rpmjon wont answer any questions and just give u the run around...
I have spoken with RPMJon at least 8 times. He has always been friendly and helpful. He also is quick with his replies. I've used tons of online chat with casinos in the past and it is annoying to have to wait 1 minute each time you ask a question for them to reply.
I am upset that check withdrawal fees are no longer reimbursed once a month. It is pretty bad to get hit with a large fee when you are only wanting to withdrawal $300.
Jon please start offering this. I would be fine with check fees being reimbursed once every 2 or 3 months. That promotion would help RPM stand out from other Merge skins.