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Account Closed for Fraud Allegations? (Mod reply) Account Closed for Fraud Allegations? (Mod reply)

08-15-2011 , 08:43 PM
I started out by browsing this forum and others to see which sites were accepting US players, i saw people were playing and successfully withdrawing money of this site, so i went ahead and downloaded it, signed up, made a $200 deposit with my US credit card, put my address and everything.

Deposit goes through i start playing, lost most of it but still have some left, the very next day which was yesterday i try to log in, it prevents me from doing so and it says my account has been suspended.

I sent an email got a response a day later, i ended up chatting with support and they asked whats my legal address i give it to them, then he tells me my account is banned because i entered false information into bypassing the ban on US players.

I asked what ban and what false information? he said i selected US minor the outlying island to bypass the ban on US players.
First of all i wasn't even aware the was a ban on US players on this site, nothing even suggested that anywhere, which would not even make sense as i was able to download the software, sign up, make a deposit with an US credit card, all from withing the US. I cant even download the Pokerstart software if i try. They have my IP they know im loging in from the US, how was i able to deposit and play for hours if there was a ban???

Second of all how is US minor outlying island not the US? He wasn't able to respond to this question
All i saw was US in the list that's what i selected, i even put FLORIDA in the address and my real current full US address, i wasn't trying to hide anything

So they told me my account is banned and i cannot withdraw my remaining balance.

So if i were you i woudnt put any money on this site, as they are more likely to come up with BS excuses to close your account and take your money.
08-15-2011 , 08:53 PM
cool story bro
08-15-2011 , 08:58 PM
CiberX, please refer to this part of the RPM Poker Terms and Conditions:

Quote:
23. Forfeiture, Account Closure and Confiscation

The Company reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Account (and any ESP account or Company related or affiliated account including any such account you may have with other websites and casinos owned or operated by the Company) in any of the following circumstances:

If the name on your Account registration does not match the name on the credit card(s) or other payment accounts used to make purchases at or deposits with us;

If you provide incorrect or misleading registration information;
We have also handled this matter with you directly via e-mail and live chat, but I will clear up any confusion for others reading this thread.

To be candid, this is an incredibly rare occurrence, yet entirely valid in your case. Your account was closed and the remaining balance ($10) confiscated for fraud. If US players are accepted in the future, I will make sure that this $10 is credited back to your poker account at that time.

We do not accept US customers at present, and you attempted to circumvent our filters by using fraudulent information; entering your country as the US Minor Outlying Islands, which was not blocked by Merge. When this was caught and it was verified that you were not playing from the US Minor Outlying Islands shortly after you began to play for real money, your account was immediately suspended.

Merge has now also blocked signups from US Minor Outlying Islands to avoid further cases like this. You have my apologies for the inconvenience caused here, but your account will not be re-opened at this time.
08-15-2011 , 09:12 PM
I did not attempt to circumvent anything, i wasnt even aware you werent acceping US players, the only reason i signed up to your site was because i thought you accepted US players, the amount i have left on my account is completely irrelevant to the case.
You still havent explained how i was able to download your software, sign up make a deposit with US credit card and play all within the US, just because i selected US minor outlying island on my address?
Even then US minor outlying island is part of the US.

      
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