Quote:
Originally Posted by gab_gammon
I'm not the only one complaining about the change. There is reasons why there is less people on the app than on the old site.
According to Olsen there are more people on Galaxy than before, I can't judge that. I have also the impression that the people that dislike the new platform are louder than the others.
Quote:
Originally Posted by gab_gammon
The way they did the change (with the lack of communication by the Galaxy team) was very unprofessional
Even I was aware on the change (and I don't play on Galaxy), maybe they should have used more channels to reach more people, but they have communicated.
Quote:
Originally Posted by gab_gammon
and to have to wait 2 weeks to get a rating conversion is ridiculous and demonstrate the lack of foresight of the team and obviously the CEO should be held liable. Also, when you play, you can't choose your opponent anymore, neither the numbers of coins you want to put at stake. Also, the app was ridiculously slow this week, it is normal that people are unhappy. On one of his YouTube videos, Marc Olsen berate a guy because he has a basic avatar on the app. Mocking the people who don't buy your product is not the good way of doing business.
From what I hear, I probably dislike like the new version, but Olsen is the one that gives the money and that gives him all the rights to try things to get income from his activities. When I read it correctly he pays 12 programmers and probably some more people. Do you have an idea how much this costs each month?
If you demand he should resign, are
you willing to step in and put the money where your mouth is? I doubt.
My criticism is from the view of an old IT guy: the quality assurance is inadequat. I would be very curious to read their test strategy (I assume it's non existant), whether they do non functional testing, some more. But I wont speculate about the reasons for that, but the lack of QA is obvious.
I also dislike the prices in their shop that seems too high to me (e.g. it's not printing costs, see Vogl recent excellent book in comparison), but again, it's easy for me to complain, I don't have to pay people.