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Technical Support Center Technical Support Center

10-02-2008 , 04:35 PM
Problems with the website? Trouble with our videos? Any technical issues can be posted here.

FAQ Technical Support

1. Is the website down? Why isn't it loading for me?

The internet is basically a network of computers that rely on a series of connections. Occasionally this connection route may temporarily be unaccessible for certain individuals. This is rarely an issue with LeggoPoker and is usually completely out of our control because it is caused by your ISP not being able to find the right path to get to our server. This can happen with any website, and although it is infrequent, it does happen from time to time.

Solution: Wait a few hours and try to connect again. If after a few hours you are still unable to connect please email support@leggopoker.com


2. I can connect to your website but I cannot stream or download your vidoes.

This is similar to question #1. Our video server is on a global content delivery network which is separate from our main website. Occasionally the link will work for our website but may be temporarily not available for the video server. This is very rare problem.

Solution: Wait a few hours and try to connect again. If after a few hours you are still unable to connect please email support@leggopoker.com


Other Questions

Feel free to post any and all questions relating to the website and our videos in this thread. We will move posts here that fall under the category of technical support. We will answer any issue you may have. Feel free to see questions and answers that others have asked before posting.
12-27-2008 , 12:35 PM
On the website at this page http://www.leggopoker.com/coaches/7/ it says at the bottom 33% rakeback on CardSpike but when you click the link you get directed to the wrong thing. I want to sign up for rakeback at this site.
12-27-2008 , 10:52 PM
Quote:
Originally Posted by Micky08
On the website at this page http://www.leggopoker.com/coaches/7/ it says at the bottom 33% rakeback on CardSpike but when you click the link you get directed to the wrong thing. I want to sign up for rakeback at this site.
Hi Micky08,

Unfortunately we no longer offer rakeback for CardSpike. The link was not updated until now. Sorry for the inconvenience!
12-27-2008 , 10:56 PM
Quote:
Originally Posted by Tickner
Hi Micky08,

Unfortunately we no longer offer rakeback for CardSpike. The link was not updated until now. Sorry for the inconvenience!
No problem, I quickly changed my mind about it anyway after reading a few threads about it here.

      
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