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Old 05-01-2010, 02:19 PM   #101
HuSngLearner
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by HuSngLearner View Post
btw, cardrunners.com seems unavailable again while I can enter my credential on stoxpoker.com
Is it normal?
lol, with firefox cr is down, with IE is ok...

EDIT: login is ok now
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Old 05-01-2010, 02:24 PM   #102
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Re: CardRunners Site Launch/Downtime

Works fine in Chrome.

Not sure what the issue is.
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Old 05-01-2010, 02:27 PM   #103
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Re: CardRunners Site Launch/Downtime

Yep yep you are right...

btw, I got 2 accounts, one with stox (with a year of membership) and one with cr (didn't have any membership). I can login with both but none of them have the membership, can you check it? Can I PM you the screenames?
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Old 05-01-2010, 02:38 PM   #104
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Re: CardRunners Site Launch/Downtime

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Originally Posted by SbteH View Post
First time i've qualified for TFPT so sorry if its a stupid question... i made enough points to get 2 weeks of CR and i can't watch any videos? when i go to my tfpt it has the option "march earnings" when last month was april?

thanks.
yeah, same here..
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Old 05-01-2010, 02:42 PM   #105
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by HuSngLearner View Post
Yep yep you are right...

btw, I got 2 accounts, one with stox (with a year of membership) and one with cr (didn't have any membership). I can login with both but none of them have the membership, can you check it? Can I PM you the screenames?
I can't login with my stox id which runs out in the middle of the month, can login with cr id which I used to sign up with tfpt, but nothing about this on "my tfpt".

Think prob idiots involved in merge/migration.
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Old 05-01-2010, 02:42 PM   #106
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Re: CardRunners Site Launch/Downtime

Have mailed s@c.c but...

I can login fine but can't watch vids other than the 2min samples
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Old 05-01-2010, 02:43 PM   #107
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by EarnestEager View Post
yeah, same here..
Try to see your account, in the bottom left part of the page....
I got no membership... maybe your issue is the same
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Old 05-01-2010, 02:43 PM   #108
Kalins
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Re: CardRunners Site Launch/Downtime

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Originally Posted by GrindUnumb View Post
Where is the link to the Stox archive? I found the regular CR vid library, but not all the Stox videos.
+1
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Old 05-01-2010, 02:50 PM   #109
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by HuSngLearner View Post
Yep yep you are right...

btw, I got 2 accounts, one with stox (with a year of membership) and one with cr (didn't have any membership). I can login with both but none of them have the membership, can you check it? Can I PM you the screenames?
I can't login with my stox id which runs out in the middle of the month, can login with cr id which I used to sign up with tfpt, but nothing about this on "my tfpt".

Think prob idiots involved in merge/migration.

edit - I can watch vids with my cr id, so not sure what thats about
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Old 05-01-2010, 02:53 PM   #110
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Re: CardRunners Site Launch/Downtime

Try logging in with your stox userid and add a '1' after it.

Let me know if that worked?
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Old 05-01-2010, 03:00 PM   #111
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by Kalins View Post
+1
Stox archive will be up here in the near future.
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Old 05-01-2010, 03:02 PM   #112
pkbj1632
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Re: CardRunners Site Launch/Downtime

can someone who is migrated from stox, test if can see any videos??
i cant. I can login with my stox user/pass, but only as public..


There are something wrong with all the migration process.
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Old 05-01-2010, 03:04 PM   #113
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Re: CardRunners Site Launch/Downtime

see my message above

if there were screen name conflicts, default system added a '1' after your stoxid.
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Old 05-01-2010, 03:05 PM   #114
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Re: CardRunners Site Launch/Downtime

PM me your screen names/email addresses if you are having issues still. I will try to handle these issues ASAP.
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Old 05-01-2010, 03:06 PM   #115
HuSngLearner
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by pkbj1632 View Post
can someone who is migrated from stox, test if can see any videos??
i cant. I can login with my stox user/pass, but only as public..


There are something wrong with all the migration process.
...

Quote:
Originally Posted by HuSngLearner View Post
Try to see your account, in the bottom left part of the page....
I got no membership... maybe your issue is the same
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Old 05-01-2010, 03:10 PM   #116
cmc
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Re: CardRunners Site Launch/Downtime

I was transferred from Stox as well, had sufficient points for free month at CR in April and can't view videos. The "My Account" in the bottom left does have a link to "Upgrade to Premium Member", implying that the account/TFPT didn't transfer appropriately.
I'm also having issues viewing the forums - most are listed as "private".
I have a little email icon in the top right next to my screen name with "(1)" next to it. If I click that, I receive a "you do not have permission to access this page", which is kind of amusing.

For those asking about the stox archive, I read "1 week" either in this thread or in a CardRunners thread (when I could actually read the forums a couple hours ago).
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Old 05-01-2010, 03:12 PM   #117
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by UCBananaboy View Post
Try logging in with your stox userid and add a '1' after it.

Let me know if that worked?
I put a 1 after my stox id and it didn't work, I then removed the 1 and tried again and it did work.......(in ie haven't tried in firefox)

also I can see videos
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Old 05-01-2010, 03:13 PM   #118
HuSngLearner
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by davmcg View Post
I put a 1 after my stox id and it didn't work, I then removed the 1 and tried again and it did work.......(in ie haven't tried in firefox)
but you can't watch the vids... don't you?
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Old 05-01-2010, 03:15 PM   #119
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Re: CardRunners Site Launch/Downtime

Man, I gotta visit the site more often

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Old 05-01-2010, 03:16 PM   #120
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by UCBananaboy View Post
Just sent test email to support@cardrunners.com and it is functioning fine. What email are you using?
no dude... email is not the problem...

the problem is that i can't watch the videos... like the other ppl ITT...

so can you go turn my account on?

i emptied the cache... tried a different browser and it still says upgrade to comment and whatnot...
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Old 05-01-2010, 03:37 PM   #121
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Re: CardRunners Site Launch/Downtime

It looks like the beta testing of this site must have taken at least 15 minutes.

I really don't value paying a subscription and being asked to contact support because the site isn't functioning properly.

Why didn't you fix this in advance?...there must be a whole load of Stox customers who can't login. Please solve this.
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Old 05-01-2010, 03:46 PM   #122
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Re: CardRunners Site Launch/Downtime

Those who PM'ed me, I responded to all.
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Old 05-01-2010, 03:48 PM   #123
ziffic
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Re: CardRunners Site Launch/Downtime

I'm stox customer. I can login to CR with adding a '1' to my stox username. But now I can't view old stoxpoker videos that I downloaded before May. When Windows Media Player tries to get DRM license, CR start page loads. Downloaded CR videos works fine

Last edited by ziffic; 05-01-2010 at 03:57 PM.
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Old 05-01-2010, 04:05 PM   #124
cmc
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Re: CardRunners Site Launch/Downtime

Big thanks to UCBananaboy
I PM'd him and he had my account up and running shortly after my message was sent.
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Old 05-01-2010, 04:05 PM   #125
pkbj1632
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Re: CardRunners Site Launch/Downtime

Quote:
Originally Posted by ziffic View Post
When Windows Media Player tries to get DRM license, CR start page loads. Downloaded CR videos works fine
same here. I have some vids downloades last week, and i cant get the licence im media player. The CR start page is in the licence box.
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