Re-post from last week.
Here's my Amazon TLDR:
Monday: Delivery attempted but not left because they required a signature
-Talk to carrier (Purolator, a Canadian courier company) and ask why they need a signature as this has never happened before. They tell me Amazon is requiring the signature (order is ~$80; Amazon only requires signature on orders > $1,300)
-Talk to Amazon support and he says they don't require signature, says he's talked to carrier and they will redeliver tomorrow, no signature required.
Tuesday: Delivery attempted but not left because they required a signature
-Talk to carrier and ask why they need a signature as Amazon assured me they do not require a signature. Carrier says, sorry, nothing they can do, Amazon is requiring a signature.
-Talk to Amazon support supervisor and he says they don't require signature, says he's talked to carrier and they will redeliver tomorrow, no signature required.
Wednesday: Carrier calls to say warehouse manager refused to put the package on the truck. They will not redeliver.
-Talk to Amazon support team leader and he says they don't require signature, says he's talked to carrier and they will redeliver tomorrow, no signature required.
-Email
jeff@amazon.com and get a response from Amazon.com's Executive Customer Relations answering on behalf of Jeff. She tells me she has talked to the carrier and they will deliver tomorrow, no signature required.
Thursday: Delivery attempted but not left because they required a signature
At this point I’m more amused than annoyed. I’m wondering whether Amazon will be able to get the carrier to actually deliver this. Seems like it should be an easy win for Amazon since carrier probably goes out of business without Amazon so they should do whatever Amazon tells them, but they seem to be holding strong.
Update:
Quote:
I did reach out to PUROLATOR again today in an effort to determine why the promise made to me on yesterday was not kept. Needless to say, I was not able to obtain an acceptable answer nor resolution.
Ain't never getting that package.
Yesterday I got a different package that was expected delivery Nov 27. Now I'm waiting on a package with expected delivery yesterday, that tracking says will arrive yesterday, and that tracking also says I should look for in the next day or two.