Crashes in Windows7 - PokerTracker

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Crashes in Windows7

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10-27-2009 , 07:07 AM

Shan

formerly two8s

Join Date: Dec 2007 Posts: 2,664

got the following log after PT crashed on me:

PokerTracker 3 Crash Dump (PokerTracker v3.00 build 5.2)
2009/10/25 20:17:39.057

Thread: 0x00000F90
Code: 0xC0000005 Flags: 0x00000000 Addr: 0x01745B64
EBP: 0x0012F478 EIP: 0x01745B64
EDI: 0x0012F4FC ESI: 0x04ECFBF8 EAX: 0x745B6669 EBX: 0x04E83990 ECX: 0x04E1AA9C EDX: 0x771964F4

Stack Backtrace:
0x01745B64
0x0856EF00
0x00406F9B
0xCCCCC300

End Stack Backtrace

any ideas

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10-27-2009 , 07:27 AM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Please update to Beta 29.1 - several crash issues were fixed.
Download page
PT3 Build History / Release Notes

If you have a crash in Beta 29.1 please attach the crash log file to a support ticket as requested, along with the PokerTracker.log and PokerTrackerHUD.log files and an explanation of what you were doing just before the crash.
Thanks.
Tutorial: Submitting a Bug Report

10-27-2009 , 07:45 AM