Quote:
Originally Posted by Alex Trebek's Cat
+1
So glad OP was fired. It doesn't matter how entertaining the dealer thought his/her stories were to the table, it doesn't matter if it was a high roller or a homeless guy, a dealer making fun of a player is always completely inappropriate.
I have seen one too many dealer be unnecessarily rude to a fish and then the fish leaves steamed. They might never come back. Those dealers are the worst thing for poker. I wonder if some of them do it passive-aggresively on purpose because they are jealous of the regs making money from the fish.
I disagree. Jesting with players happens a lot more than you may think. As a dealer you gotta "pick your shots." During the incident, I made a judgement call that obviously didn't turn out in my favor long term. Had any of you been there I'm sure you wouldn't have called for me to lose my job or be saying that you're thankful that I was let go. The table I was dealing to was a mix mostly reg players from out of town, and they all exclaimed after words that Perry was over reacting. They all tipped me extremely well after the incident. Also the next day I was let go and one of the guys I dealt to at the table recognized me and I told him I was let go. He then bought me into a $500 turbo tournament as a means to thank me for my dealing over the summer. Lol. That was pretty cool. He played the main and his buddy cashed for $110k+. They were from India, nice guys.
Being a good dealer doesn't mean the absence of table talk. I play full time now and I would say, "it depends" as far as how I determine if a dealer is good or not. Good dealing mechanics is obviously desirable. If they talk during tournaments that usually annoys me. Cash, especially lower stakes cash, if they talk to players occasionally I have no problem with that, especially if a player strikes up a conversation. As a dealer, I was hustling. I wanted as many tips as possible. $1-3 tables were the best, alot of soft players that wanted to be affirmed. Honestly it was good for me and for the game, those players tended to return despite being losing players and having dealers make friendly conversation that pandered to the table lessened the blow that they were losing. Regs made good money, I made good tips. It's not rocket science. It's the same MO that those half naked black jack dealers with the top hats use to bring people back and make better tips. The only difference is, I can't get half naked. I have to be less overt to "work the room." I can't tell you how many times people still tipped me for winning an $8 pot preflop just because they liked me, or tipped me $25,$30, or $50 on a larger one (never got a blackbird though.) I can honestly say I was probably the 2nd most loved dealer by players in that poker room. But whateva...
The whole passive aggressive part may be true, but not for me during this incident or otherwise. I have seen dealers completely destroy good games. Good dealers know whats good for the game. For example, I would let the table sometimes decide among themselves instead of calling the floor over for minor infractions. This led to happier, less embarrassed players and more tips for letting the players believe they had a semblance of having authority. I had a table ask to do a PLO flip where everyone put in $25 and I would deal a PLO hand face-up to each player and the winner would scoop the pot. If I asked the floor, they would have said no and the players would have been bummed. I told the table with a smirk what the floor would think then did it. The winner tipped me $25 and the table thought I was the "cool dealer." They tipped me well after that as well and the returning players remembered me weeks later and I made a lovely amount off them in tips.
Working a table for tips is like getting laid, or selling a car. The root tactic is the same, the implementation is different for each however. Read the situation and take whatever social line that will get them to like you to do what you want them to do.
That's why I love poker. It's profitable and its predatory. I like that I'm better than you, smarter than you, more educated in game theory, and strat and more disciplined than you. I also like that I can schmooze you, and tell you that you played well or that a hand was standard, though you were leaking EV all day, and you will return to do it all over again. I took that mentality into dealing. I WANT YOUR MONEY, as much as your willing to give me. I'll size up the table, and take whatever line is most advantageous to me getting the most tips. If that means neglecting the Alex Trebek's Cat's of the world to please the other 7 or 8 people at the table then I'm going to do so, which usually isn't the case.