Quote:
Originally Posted by suitedjustice
Cross-posted from my HOB thread.
Planet Hollywood:
From the PH floor, this was absolute nut low ****-tier customer service through and through. I've lived here in Las Vegas for more than a year and I've played at every place except for the Venetian and South Point, and I've never had an experience as bad as this one.
I had just recently started planning on playing at PH regularly, so they had a solid chance at landing a steady 15-hours a week from a reg who is always nice to the tourists, but they had to be stupid, petty, cheap and lazy. I won't rake another nickel there.
This is consistent with the way I was treated the last time I tried to get seated in a game a PH.
It wasn’t busy and there were plenty of seats open. I went up to the counter and waited & was ignored so I walked in and found a floor guy .. he directed me back to the counter where I was being ignored, instead of just helping me himself, so
I just left.
I can deal with a-hole players at the table bc they are usually fish but I have 0 tolerance for shitty staff people. I’m not gonna sit around a room full of miserable employees . There are too many other places to play , I’ll just go somewhere else.
Some casino employees realize that their livelihood depends on players showing up to play, and these types are appreciative of our business.
Others treat us like an inconvenience so I avoid them when possible.