Quote:
Originally Posted by Cooling Heels
Geez, their corporate lackey claims customers have been asking for new parking fees. Even CES didn't stoop that low as a justification for resort fees.
"Our guests expect and deserve an enhancement to this aspect of our resort experience,” said Corey Sanders, MGM Resorts International Chief Operating Officer. “We’ve taken into account our customer feedback and carefully planned these improvements"
I really don't know which is worse.
Customers are just begging to pay for parking and get stuck in line behind people paying. lol. the resort fee thing is almost as bad considering 1)they won't waive them if you don't want to use any of the bs they cover 2)ces put billboards all over town advertising they have no resort fees and pointing out what a scam they are then did a complete 180.
The company capitalized on its “no resort fee” policy last month by launching a Facebook page that invites consumers to “join the fight against Las Vegas resort fees” and a hotel booking website for the company’s Las Vegas properties called vegasnoresortfees.com, which the company hopes will pop up when consumers surf the Net for hotels that don’t charge the fees.
“I don’t think people will get used to paying these fees,” said Michael Weaver, Harrah’s vice president of marketing for the Las Vegas region. Just as consumers will choose airlines that don’t charge baggage fees, Weaver said some hotel customers are avoiding hotels that charge resort fees.
Hotels don’t charge the fee to provide extra value to consumers because the services they bundle aren’t things most visitors use, Weaver said. Instead, the fees allow hotels to advertise lower room rates and are anathema to a company that generates most of its profit from repeat customers.
and
"The company started a "no resort fees" Facebook page, which drew tens of thousands of followers. In 2011, the company held rallies parading showgirls from the Jubilee show at Bally's down the Strip with signs reading "Just Say No to Resort Fees!" and "Our Money, Our Choice!" They wrapped casinos with ads about their lack of resort fees charged by other casinos. At the time, the company claimed it had saved Las Vegas visitors $37 million a year by not charging the fees."
Last edited by borg23; 01-16-2016 at 03:20 PM.