Quote:
Originally Posted by greatest
Do you get offended if a passenger tells you to not take the "tunnel" ?
I was long hauled via the tunnel from the airport to the Wynn few years ago. I was not happy and let the driver know about it. He didn't seem to care. What was a best remedy for this situation?
As I advocate for people to do that very thing, I could never get offended when somebody says it to me. That said, there is something inherently off putting about it due to the accusatory nature of it, but you're need for a direct route should trump my feelings, in that case. You could put it a better way and say, "take me to X and use Paradise, please."
A few things you can do. Most importantly, GET THE CAB NUMBER! Always always always. From there you can:
#1 Say, "Cab 1234...I'm going to call TA and you can explain to them what route you took and we'll let the officer decide how much I should be paying, or you can just charge me what this ride should really cost..."
#2. A less confrontational method would be to contact his company post hoc and demand a refund. Which you will receive and it will come out of the drivers pocket.
#3. I hear a lot of people say filing an actual complaint with TA is too cumbersome. I know little of that. It seems pretty simple to me. What I do know is that TA definitely follows up on those and it's a pain in the drivers ass. So if nothing else, be assured that even those phone calls and official complaints are followed up on. Despite that part of the process remaining unpublicized.