Quote:
Originally Posted by eco74
It's plain as day in their rules (right there on the website) that you can only get a poker rate in the regular room at Venetian. You have no real right to be pissed at them for it.
Actually Eco, that is incorrect. Coming up on 3 years ago they did not have that disclaimer on their website in regards to the poker rate. My first three trips of that year I was able to stay in an upgraded room and on the concierge level at Palazzo (free breakfast + free happy hour drinks and snacks) while still getting the poker rate. I then booked my 4th trip, after checking the poker rate disclaimer as I always did, but this time it was 6 weeks in advance. I then took my trip in June, played 12+ hours a day etc etc. At checkout is when they told me it no longer qualified. I had to take it up with the poker manager once I got back home. She told me that they had changed the rules on the poker rate after I booked my trip. I understood and respected that, but I booked my trip under the old rules, which she acknowledged, but she wouldn't do anything about it.
This is where I said then and now, that this is complete bullsh*t, which it is and was. I respect that they can change their rules whenever they want, but I booked under the old rules and that should have been honored. Legally I had a case against them, but it wasn't even worth fighting over. I am more of a principals based person, so I now will never stay their again.