Quote:
Originally Posted by ZenRabbit
You better have done your 16 hours and 500+ TC between the hours of 6am and 5:59am the next day (at least I think this is how it works), or don't expect to receive your TC bonus. Complaining at a TR desk about this may also prove fruitless.
I have successfully gotten this 125TC bonus once from poker alone, but after failing upon a second attempt, despite being pretty sure I played the requisite hours during the proper time frame, I have given up on trying again. It is too frustrating to deal with TR who will do nothing to help with this. System maintenance or some other snafu screwed me out of the 125 bonus.
TR desks at the CET Las Vegas properties are completely useless except for printing a new card. A majority if my interactions with these people end with me laughing at their incompetence and walking away. Seriously, they should get some check in people to work the TR Desk so maybe they can actually answer a question.
I get ALL my TR info from poker players, players in the diamond lounge, and forums.
Many times I am amazed how these people don't know answers to the most simple questions. If you don't believe me, go and ask them how many tier credits you earn per hour while playing poker and 10 minutes later, 3 reps later, and 2 phone calls later, they will ask to get your email so that a host can email you back with the answer.