Quote:
Originally Posted by Lattimer
Is anyone aware of any changes to the total rewards credit card? I used it for the 1st time in months last month but when I log into total rewards it still shows my RCs will expire next week. Shouldn't that purchase have extended them another 6 months?
Commenity Bank (which runs the Total Rewards CC) was having major issues the first part of the month. Their website and phone systems were barely working (maybe check balances but that was it), many times they were completely down. It was like that for weeks. For a while people couldn't even make a payment. It was a real mess.
I believe that they got it all cleaned up, but it wouldn't surprise me either if less important things (such as Rewards Points) ended up taking a back seat while they worked through their problems. My Rewards Points have not updated in a while. Hopefully they bare just catching up, but I wouldn't be surprised if it just fell through the cracks.