Quote:
Originally Posted by Cydonia
Is the following thing normal:
I created a Drag The Bar account today. Activated the free trial and canceled it right after activating it, to avoid billing in a week. When I try to watch the videos, it pops up the payment plan window.
Should I contact the support?
Contacting support sounds like a great idea.
It's likely that you need to cancel the free trial AFTER you download/watch the videos.
If it's a 7 day free trial, you would watch the videos during the first few days if you wanted to play it safe, then cancel around day 4 or 5 to ensure no issues.
I would imagine as soon as you cancel there's no more free access for you, as the point of the promotion is to allow people considering to purchase a free sample.
I'm not connected with DTB, so I'm not sure on all of that, but it makes sense to me. I'll ask beachjustice (DTB admin) to correct any of this if it's wrong.