Quote:
Originally Posted by Gaddy
Wow, I stole these pants. I asked bonobos for a second adjustment and I think they gave me too much back. Basically, I paid $450 for five pairs of pants and they've given me three credits back totaling $250! So I ended up paying $40 a pair including tax and shipping.
The quality of the customer service at Bonobos makes up for the annoyance of the content. Here's an actual email:
Ninja Coco on the line! Hope your week is off to a stellar start!
I’ve got good news, friend. I’ve just gone in and sent you an additional refund of both the price drop and another 10% discount making it 40%! Woot! So you should see two refunds, one for $55.68 and the other for $130.50 for a grand total of $186.18! Holy Moly that’s a lot of last minute savings! Yeesh!
If you have any other questions please don’t hesitate to reach out. Us Ninjas are here for YOU!
Ninja ninja bo binja,
Coco